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Kashiwaya

3.0 star property
Ryokan in Chikuma with free parking

Photo gallery for Kashiwaya

Hot springs
Restaurant
Hot springs
Reception
Pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included
The current price is AU$110
includes taxes & fees
6 Apr - 7 Apr

Room options

View all photos for Japanese Style Room

Japanese Style Room

Japanese Style Room

Highlights

Air conditioning
Flat-screen TV
Bathrobes
Private bathroom
Deep-soaking bath
In-room safe
Daily housekeeping
Wardrobe
  • Sleeps 4
  • 4 Single Futons
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About the area

Map
1-39-3 Tokura Kamiyamada Onsen, Chikuma, Nagano, 389-0821

What's nearby

  • Joyama Historic Park and Arata-Jo Mountain Castle - 2 min drive - 2.0 km
  • Nagano Olympic Stadium - 16 min drive - 16.8 km
  • Matsushiro Castle - 17 min drive - 16.0 km
  • Chausuyama Zoo - 19 min drive - 17.1 km
  • Zenko-ji Temple - 25 min drive - 26.0 km

Getting around

  • Chikuma Obasute Station - 11 min drive

Restaurants

  • ‪麺屋壱星 - ‬2 min walk
  • ‪温泉の駅澄銀 - ‬1 min walk
  • ‪芳蘭 - ‬2 min walk
  • ‪Ristorante e Bar Da・Qui - ‬2 min walk
  • ‪ゆかり - ‬2 min walk

About this property

Kashiwaya

Ryokan near a train station
Consider a stay at Kashiwaya and take advantage of an indoor mineral hot spring (onsen), shopping on-site and laundry facilities. Guests can connect to free WiFi in public areas.
Additional perks include:
  • Free self-parking
  • Japanese breakfast (surcharge), bike hire and hot springs on-site
  • An electric car charging station, a ballroom and free newspapers
Room features
All guest rooms at Kashiwaya include thoughtful touches, such as air conditioning and bathrobes, as well as amenities, such as safes.
Extra conveniences in all rooms include:
  • Bathrooms with children's dressing gowns and free toiletries
  • Wardrobes/cupboards, highchairs and daily housekeeping

Languages

Chinese (Mandarin), English, Hindi, Japanese

Similar properties

Sauna, hot tub, hot springs/mineral springs

Mercure Nagano Matsushiro Resort & Spa

  • All-inclusive
  • Spa
  • Parking included
  • Free WiFi
8.2 out of 10, Very good, 406 reviews
The price is AU$104
includes taxes & fees
1 Apr - 2 Apr
Mercure Nagano Matsushiro Resort & Spa

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily Japanese breakfast available 7:30 AM to 8:30 AM for a fee: JPY 1,100 for adults and JPY 1,100 for children

Things to do

  • Bicycle rentals
  • Hot springs
  • Karaoke
  • Shopping

Family friendly

  • Highchair
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Spa

  • Hot springs
  • Public bath open from 3:00 PM - 9:30 AM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Children's robes
  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Towels provided

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 6 AM - 11 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Optional extras

  • Fee for Japanese breakfast: from approximately JPY 1100 for adults and from JPY 1100 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility and high chair
This property accepts cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children age 0-5 for items such as extra bedding and meals.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Kashiwaya Inn Chikuma
Kashiwaya Chikuma
Kashiwaya Ryokan
Kashiwaya Chikuma
Kashiwaya Ryokan Chikuma

Frequently asked questions

Is Kashiwaya pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Kashiwaya?

As of 29 Mar 2025, prices found for a 1-night stay for 2 adults at Kashiwaya on 6 Apr 2025 start from AU$110.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Kashiwaya?

Self-parking is free at this property.

What time is check-in at Kashiwaya?

Check-in start time: 3 PM; check-in end time: 11 PM.

What time is check-out at Kashiwaya?

Checkout is at 10 AM.

Where is Kashiwaya located?

Situated in Chikuma, this ryokan is within 1 mile (2 km) of Nishizawa Piggy Bank Museu and Joyama Historic Park and Arata-Jo Mountain Castle. Daiei-ji Temple and Obasute Rice Terraces are also within 6 miles (10 km).

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Kashiwaya Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 14 out of 48 reviews
Rating 8 - Good. 17 out of 48 reviews
Rating 6 - Okay. 11 out of 48 reviews
Rating 4 - Poor. 2 out of 48 reviews
Rating 2 - Terrible. 4 out of 48 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Yu Keung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No wifi inside the room! How come? No cold water in the bathroom, only hot water..... asked to pay for the hot spring entrance but I was not told when booking!
Stayed 2 nights in Nov 2022

10/10 Excellent

kazuya

よかったです
Stayed 1 night in Feb 2025

10/10 Excellent

Tomohiro

Stayed 1 night in Feb 2025

8/10 Good

かずとし

Liked: Property conditions & facilities
受付で、近隣のガイドマップを渡してくれたり、親切に対応してくれました
Stayed 1 night in Feb 2025

10/10 Excellent

Oscar

Stayed 1 night in Feb 2025

2/10 Terrible

Usan

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
間違っても、人にお勧めは出来ません。最低限、温泉旅館であるのなら、お風呂の温度管理くらいはしてほしいものです。
Stayed 1 night in Nov 2024

8/10 Good

??????

Stayed 1 night in Nov 2024

10/10 Excellent

Catherine

Séjour tout à fait agréable
Très agréable séjour. Chambres spacieuses. Tout ce dont nous avions besoin.
Stayed 1 night in Oct 2024

6/10 Okay

Sukesada

Stayed 2 nights in Sep 2024

6/10 Okay

ひろゆき

Stayed 2 nights in Aug 2024

8/10 Good

???

とても優しさに溢れた、これぞ宿という感じでした。 人情味に溢れてましたが唯一、部屋のタバコ臭さがマイナスでした。
Stayed 1 night in Aug 2024

2/10 Terrible

yuji

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
トラブルの対応が遅い
Stayed 1 night in Jul 2024

6/10 Okay

HANAKO

Liked: Cleanliness
5階の大浴場のシャワーの水がチョロチョロしか出なかった。 でも温泉はとてもよかった!!!! フロントで借りれるものや、用意されてるポットとトースター、電子レンジがどこあるのか言ってくれると嬉しいです。
Stayed 1 night in Jun 2024

8/10 Good

あつこ

Stayed 1 night in May 2024

2/10 Terrible

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
部屋の掃除がゆきとどいていない 大浴場の脱衣所の清潔感がない
Stayed 4 nights in Apr 2024

6/10 Okay

けいいち

Liked: Staff & service, property conditions & facilities
大浴場が汚いのとシャワーのお湯が出ず冷水だった。
Stayed 1 night in Feb 2024

8/10 Good

Rui

Stayed 1 night in Feb 2024

8/10 Good

Yoshinobu

温泉の脱衣場がとても寒かったです。
Stayed 1 night in Feb 2024

8/10 Good

miki

Stayed 1 night in Sep 2023

8/10 Good

タダヒロ

Liked: Cleanliness, amenities, property conditions & facilities
合理的なシステム 設備は今ひとつなれどスタッフ対応良し 値段を考えるとまずまず
Stayed 1 night in Aug 2023

10/10 Excellent

Fumio

受付の方がとても親切です。 お風呂も気持ちよかったです
Stayed 1 night in Aug 2023

10/10 Excellent

Akira

ゆったりしていて良かった。
Stayed 1 night in Aug 2023

6/10 Okay

tomokazu

Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

古いが綺麗
古い温泉街にある古い宿。学生の合宿に利用されそう、と思っていたら滞在中も学生が40名程泊まっていた。 しかし、その事に気が付かなかった位、音も聞こえず、古いが不快な匂いも一切無く、害虫が出る様な事もなく室内快適だった。 温泉だがシャワー等の使い勝手、セキュリティがいまいち。朝風呂程度は良いが、1日の汚れを落とすには近くの銭湯利用した。 食事は摂っていないので分からない。
Stayed 2 nights in Aug 2023

8/10 Good

リョウスケ

温泉がいっぱいの観光地でよかったです。
Stayed 1 night in Aug 2023