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"The service was excellent. Reception lady (Faridah) was very welcoming. Nice environment. Nice place for a short stay."

"Incredible staff. Wonderful service. Great food. Clean and comfortable."

"Wonderful staff, amazing breakfast, centrally located, spacious affordable room, fast laundry service. "

"Great food options, fantastic room amenities and helpful staff."

"The entire property is a little gem a hotel and reasonably priced! Im from the USA and the Galaxy is my preferred choice in hotels. It always clean. All the rooms are nice and all have TVs and cable. The restaurant on Roof Top serves great food and you cant beat the FREE BREAKFAST! Its location is perfectly located near downtown where you can walk to shop or catch a Boda or Taxi to town. Awesome Manager, helpful, and friendly Staff!"

"Easy location near the Entebbe airport from which to start and finish your tour of western Uganda's National Parks. There is a mall with dining options and a food market connected to the hotel. The staff was excellent and the room (with a small balcony) was fine. There numerous monkeys to see in the rear of the premises."

"This is the best hotel I've experienced. The staff are particularly accommodating and learn guests' names, the grounds are within a peaceful green park, multiple restaurants with ambient settings, breakfast is superb, the rooms are extremely clean with excellent hot water, and the room patios have a nice view. Highly recommended."

"We had an amazing stay at Serena! The property, amenities, staff and services were all top tier. Whenever we return to Kampala, we will be staying at Serena"

"The food was very good especially the included breakfast. Staff were great. Very new modern facility. "