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Kempinski Hotel Khan Palace

5.0 star property
Luxury hotel with 3 restaurants and 24-hour fitness centre

Photo gallery for Kempinski Hotel Khan Palace

Bar (on property)
Exterior
Bar (on property)
Bar (on property)
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Gym
  • Housekeeping
The current price is AU$236
includes taxes & fees
1 Sept - 2 Sept

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Room (Superior Twin Room)

Superior Room (Superior Twin Room)

Superior Room (Superior Twin Room)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room (Superior King Room)

Superior Room (Superior King Room)

Superior Room (Superior King Room)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite (Executive Suite)

Executive Suite (Executive Suite)

Executive Suite (Executive Suite)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Dining table
LCD TV
Hypo-allergenic bedding
  • 85 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room (Deluxe Room)

Deluxe Room (Deluxe Room)

Deluxe Room (Deluxe Room)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room (Deluxe King room)

Deluxe Room (Deluxe King room)

Deluxe Room (Deluxe King room)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite (Superior Suite)

Superior Suite (Superior Suite)

Superior Suite (Superior Suite)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Dining table
LCD TV
Hypo-allergenic bedding
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room (Classic Twin)

Classic Room (Classic Twin)

Classic Room (Classic Twin)

7.8 out of 10
Good
(6 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite (Deluxe Suite)

Deluxe Suite (Deluxe Suite)

Deluxe Suite (Deluxe Suite)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Dining table
LCD TV
Hypo-allergenic bedding
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite (Presidential Suite)

Presidential Suite (Presidential Suite)

Presidential Suite (Presidential Suite)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
LCD TV
  • 110 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed
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About the area

Map
East Cross Road, Peace Avenue, Bayanzurkh District, Ulaanbaatar

What's nearby

  • Sükhbaatar Square - 2 min drive - 1.7 km
  • National University of Mongolia - 2 min drive - 2.0 km
  • National Academic Theatre of Opera and Ballet of Mongolia - 2 min drive - 2.3 km
  • Terelj National Park - 4 min drive - 3.1 km
  • Gandantegchinlen Monastery - 5 min drive - 4.3 km

Getting around

  • Ulaanbaatar Station - 20 min drive
  • Ulaanbaatar (UBN-Chinggis Khaan Intl.) - 60 min drive

Restaurants

  • ‪KK Lounge - ‬1 min walk
  • ‪Cup Chicken - ‬2 min walk
  • ‪Jang Su Restaurant - ‬11 min walk
  • ‪cocacola шашлык&плов - ‬7 min walk
  • ‪Hazara North Indian Restaurant - ‬10 min walk

About this property

Kempinski Hotel Khan Palace

Luxury family-friendly hotel renovated in 2019 and located near Sükhbaatar Square
Located close to National Academic Theatre of Opera and Ballet of Mongolia and The Fine Arts Zanabazar Museum, Kempinski Hotel Khan Palace provides a coffee shop/cafe, dry cleaning/laundry services and a bar. For some rest and relaxation, visit the sauna. At the 3 on-site restaurants, enjoy lunch, dinner, children's meals, light fare and Japanese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour gym and a 24-hour business centre.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and express check-out
  • Express check-in, a computer station and a lift
Room features
All 99 individually furnished rooms include comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-compatible safes.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and down duvets
  • Bathrooms with heated floors and rainfall showers
  • 40-inch LCD TVs with Netflix and premium channels
  • Wardrobes/cupboards, separate sitting areas and LED light bulbs

Languages

Chinese (Mandarin), English, French, German, Japanese, Korean, Mongolian, Russian, Swedish, Turkish

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8.2 out of 10, Very good, 315 reviews
The price is AU$263
includes taxes & fees
1 Sept - 2 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Free secured, uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 for adults and USD 10 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Berthold Delikatessen
  • KK Restaurant & Lounge
  • Sakura Sushi Bar

Things to do

  • 24-hour gym
  • Sauna
  • TV in common areas

Family friendly

  • Highchair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (2,842 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (85 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2005
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Renovated entire property - November 2019

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Netflix
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Laundry detergent
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Fitness facility
  • Health club
  • Sauna

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 45.0 per day.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 10 for children
  • Airport shuttle fee: USD 55 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: USD 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the hot tub

Property is also known as

Kempinski Hotel Khan Palace
Kempinski Hotel Khan Palace Ulaanbaatar
Kempinski Khan Palace
Kempinski Khan Palace Hotel
Kempinski Khan Palace Ulaanbaatar
Khan Palace Hotel
Khan Palace Kempinski
Kempinski Hotel Ulaanbaatar
Kempinski Khan Ulaanbaatar
Kempinski Hotel Khan Palace Hotel
Kempinski Hotel Khan Palace Ulaanbaatar
Kempinski Hotel Khan Palace Hotel Ulaanbaatar

Frequently asked questions

Is Kempinski Hotel Khan Palace pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Kempinski Hotel Khan Palace?

As of 7 Aug 2025, prices found for a 1-night stay for 2 adults at Kempinski Hotel Khan Palace on 1 Sept 2025 start from AU$235.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Kempinski Hotel Khan Palace?

Self-parking is free at this property.

What time is check-in at Kempinski Hotel Khan Palace?

Check-in begins at 2:00 PM.

What time is check-out at Kempinski Hotel Khan Palace?

Checkout is at noon.

Does Kempinski Hotel Khan Palace provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 55 per vehicle applies.

Where is Kempinski Hotel Khan Palace located?

This family-friendly Ulaanbaatar hotel is located in the business district, within 2 mi (3 km) of Sükhbaatar Square, National Academic Theatre of Opera and Ballet of Mongolia and The Fine Arts Zanabazar Museum. Gandantegchinlen Monastery and Bogd Khaan Palace Museum are also within 3 mi (5 km).

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Kempinski Hotel Khan Palace Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 210 out of 357 reviews
Rating 8 - Good. 113 out of 357 reviews
Rating 6 - Okay. 25 out of 357 reviews
Rating 4 - Poor. 7 out of 357 reviews
Rating 2 - Terrible. 2 out of 357 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kornelis

Liked: Cleanliness, staff & service, property conditions & facilities
On oasis of high level comfort and dining in central, busy Ulaanbatar
Stayed 1 night in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
had a good time.
Stayed 6 nights in Jun 2025

10/10 Excellent

josephine

Liked: Cleanliness, amenities, property conditions & facilities
Staff comoetency and excellent customer service. Bed was very comfortable!
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, showing it's age a bit, but very large, spacious rooms and great service. Water pressure in the showers was good too.
Stayed 1 night in May 2025

10/10 Excellent

Ksenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Favourite hotel in Ulaanbaatar. We will be back again!
Stayed 4 nights in May 2025

10/10 Excellent

Jaap

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel on quiet central spot. Excellent breakfast and service. Japanese restaurant and Lobby-restaurant are a pleasure. Good transfer-taxi to airport. Excellent room with all facilities. Perfect staff at reception. They arranged tickets for opera,
Stayed 3 nights in May 2025

10/10 Excellent

Andrea Ignacio

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, and communication.We asked for transportation for our late flight into UB and were promptly serviced with a friendly driver from the hotel who was waiting for us. Very friendly and professional staff, always ready to assist and provide info on places. The spa is great with a wonderful masseuse and we used it twice, would have used it more if we had time, great price and service. Breakfast is also good and convenient, and the small coffee shop also has a breakfast option. Location wise, it's about 20-30 min walking to the center, museums, etc. Excellent service overall and would definitely stay again.
Stayed 6 nights in Jun 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean, modern hotel!
Stayed 3 nights in Sep 2024

10/10 Excellent

Fadi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff great hotel, very clean and very comfortable bed
Stayed 2 nights in Sep 2024

8/10 Good

Richard

Liked: Cleanliness, amenities
No major issues
Stayed 1 night in Jun 2025

10/10 Excellent

Thane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No need to look elsewhere

Signature Mongolian hospitality. On all my trips to UB, I’ve never thought of staying any place else. This hotel has everything I need…location, friendliness, comfort, and the staff even remembers my name. They make me feel like family, and have helped me with all kind of minor matters (like eSIM and transportation, etc) Perfect experience. See you again soon Kempinski!
Stayed 3 nights in Mar 2025

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Too hot and window handle broken so we couldnt leave it ajar.
Stayed 2 nights in May 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Friendly and welcoming reception staff. Spacious twin room, tea/coffee in the room with extras supplied when requested. Bath and shower in bathroom and a loo that did everything but cook the dinner! Good quality bed linen and great comfy pillows. Negative - flex not long enough for the hair dryer to see into a mirror. Needs addressing. Did not eat there but had a take away breakfast from the coffee shop. Presented in a box and was lovely. Near plenty of shops and restaurants. Walkable to key sights. Easy for guides to pick up from.
Stayed 1 night in Jun 2025

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very upscale rooms, friendly staff, incredible breakfast
Stayed 2 nights in Aug 2022

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for UB for shopping and hotel has great restaurants for dining if you don’t want to go out.
Stayed 3 nights in Jul 2024

10/10 Excellent

Hernan

Liked: Cleanliness, property conditions & facilities
They even prepared breakfast to go since we had an early flight.
Stayed 1 night in Sep 2024

10/10 Excellent

Thane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unparalleled Mongolian hospitality

This is my third stay at the Kempinski! Beyond excellent service will keep me coming back. Comfortable, quiet, and friendly. Three little details stick out: 1) remembering my name (even the doorman!), 2) Having a to-go coffee and breakfast waiting at our 6:00am departure, and 3) three individuals helping me for 25 minutes with an eSIM glitch on my phone. Why would I ever stay anyplace else? Splendiferous
Stayed 2 nights in Mar 2025

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite being small and a 30 min walk away from the square, it was clean, with well appointed rooms, and the staff were professional.
Stayed 1 night in Aug 2024

6/10 Okay

Tineka

The staff tried to correct their errors. I did not like that upon check in the staff did not know that they were a vip property.
Stayed 2 nights in Apr 2025

10/10 Excellent

severino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel Great service great staff wonderful. Maybe the hotel the structure a little bit a little Old, but still current. And provides great services. wonderful staff
Stayed 9 nights in Oct 2024

10/10 Excellent

ARTHUR

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and efficient staff. Excellent breakfast. Large, comfy room.
Stayed 1 night in Aug 2024

8/10 Good

Sharon

Wonderful staff, very good Japanese restaurant, room in need of repair and upgrade.
Stayed 2 nights in Sep 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurants in the hotel were good, especially the Japanese food. Hotel staff wonderful. Hotel room itself in need of repair and upgrade.
Stayed 4 nights in Sep 2024

10/10 Excellent

Yaling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 1 night in Aug 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good taxi service
Stayed 4 nights in Sep 2024