Is Urban Park Express by Misty Blue Hotels pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Urban Park Express by Misty Blue Hotels?

Self-parking is free at this property.

What time is check-in at Urban Park Express by Misty Blue Hotels?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

Does Urban Park Express by Misty Blue Hotels provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Urban Park Express by Misty Blue Hotels located?

Situated by the ocean, this hotel is within a 15-minute walk of Gateway Theatre of Shopping and Ster-Kinekor Gateway. KwaZulu-Natal Sharks Board and Umhlanga Hospital are also within 1 mile (2 km).

Urban Park Express by Misty Blue Hotels Reviews, Deals & Photos 2025

About the area

Located in uMhlanga, Urban Park Express by Misty Blue Hotels is in the suburbs and by the ocean. UShaka Marine World is a popular attraction and the area's natural beauty can be seen at Umhlanga Rocks Beach and Durban Beach. Japanese Gardens and Big Rush Urban Adrenaline are also worth visiting.

Visit our uMhlanga travel guide

6/10 Okay

Claudia

20 Feb 2019

Liked: Cleanliness, property conditions & facilities

Good hotel if you’re looking for value for money

The hotel overall was ok - I think despite the few hiccups I had it was a good value for money choice. Checking was incredibly fast, room was ok (some night find very useful that there’s a kitchenette) very small and with a small bed (that was very comfortable). I didn’t hear any noise. However a few things really bothered me: they took forever to set up the WiFi for my room (if you’re on a business trip this is one of the main priorities), there was no remote for the TV, and there were no towels (which I only noticed after I was dripping wet after my shower). Once the WiFi was sorted it was fast enough for Netflix, so definitely on the good side - breakfast was also good. Bottom line is that if you’re looking for a good value for money hotel this is a good decent choice.

Stayed 1 night in Feb 2019

2/10 Terrible

Jyothi

3 Jan 2020

Disliked: Staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2019

2/10 Terrible

Lungelo

27 Dec 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst place to stay

Receptionist ignored us while sitting in next room busy on her cellphone while we waited to check in and we were assisted by security guard who had to ask her to come and assist us. When we got to the room the pillow and sheets were not clean with black n brown marks all over and i dont even want to talk about shower and towels in bathroom. To top it all when we went' to breakfast in morning there were no seats nor tables available we had to seat at the bar to have breakfast in those high chairs with my 7 months pregnant fiancee I was suppose to stay to nights but checked out after 1 becuase i could not stay there any longer

Stayed 2 nights in Dec 2019

10/10 Excellent

NADIA

8 Dec 2019

Stayed 1 night in Dec 2019

10/10 Excellent

Shaun

24 Nov 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2019

4/10 Poor

Darren

17 Nov 2019

Disliked: Cleanliness, property conditions & facilities, room comfort

The meals were good, unfortunately the cleanliness of rooms was terrible, ants and

Stayed 3 nights in Nov 2019

2/10 Terrible

Winston

22 Oct 2019

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

Nightmare on Urban Park.

Room was noisy and located next to the conference room, I woke up to a happy birthday singing at 06h30 in the morning by the group that had a meeting there.

Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

23 Sept 2019

Disliked: Staff & service, property conditions & facilities, room comfort

Never again

Hotel still under construction. Cheap furniture. Cheap towels and beddings. Never again.

Stayed 2 nights in Sep 2019

6/10 Okay

Delani

22 Sept 2019

Liked: Cleanliness, property conditions & facilities

Bad

The hotel room I was in had too much tragic noise from the road.The guest next door made a lot of noise till midnight and then early in the morning.I had a bad sleep.Breakfast food was finished and had to wait.Overall bad service

Stayed 1 night in Sep 2019

8/10 Good

Günther

5 July 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

It was pleasant and exceeded my expectations except for one which was the shower was leaking water when taking a shower. That is being nitpicky and really not a problem so in truth it was just a fantastic place with the friendliest and most helpful stuff

Stayed 3 nights in Jun 2019

10/10 Excellent

LUYANDA

15 May 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2019

8/10 Good

Boitumelo

6 May 2019

Liked: Cleanliness, property conditions & facilities

Pleasant Hotel

Stay was fine. Housekeeping let’s the place down as calls are never answered and if you ask for towels they never bring them.

Stayed 3 nights in May 2019

10/10 Excellent

Rhona

18 Apr 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Apr 2019

4/10 Poor

Leyya

1 Apr 2019

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Never again

When I initially booked our room at Urban Park, I requested a sea facing room. This option was on the sight. Upon checking in at around 14:30 we were told our room was not ready yet but they could give us another room with the same set up. We were happy to do this. When I asked if this room was also sea facing I was asked very sarcastically "do you see the ocean here?" We went to our room and I opened the curtains in the bedroom and saw that our view was of the back of the parking lot. We didnt have towels in our bedroom and were told that we will get them after load shedding at 16:00. We eventually got them at 20:30 after my husband had to call and ask again about the towels.

Stayed 3 nights in Mar 2019

4/10 Poor

Gert

25 Mar 2019

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel losing it's charm

Not the first time I stayed at this hotel but certainly the worst. Had an extremely small and dingy room (next to the parking lot and gym) with a leaking roof, plug sockets not working and an old piece of chewing gum stuck to my headboard. Front of house staff were very friendly and swapped out my room - only to another room with a telephone that does not work, more plug sockets that does not work and no towels.

Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveller

22 Mar 2019

Disliked: Staff & service, property conditions & facilities

Disappointed stay

First they took over 20 mins to get me checked in and blamed the Hotels.com site. Second they put me in a room that they created from a closed down spa which is in the parking. Third the room was nothing like the discription of what I booked. I had to change rooms twice before I could be put in a room that was suitable, cause either the room fas filthy or the aircon did not work.

Stayed 5 nights in Mar 2019

8/10 Good

Verified traveller

22 Mar 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Urban Park Express

The hotel is in a good location that's close to the Gateway Mall, near the highway and very quiet. The central air conditioning meant that I had to call reception every time I needed to change the settings. However, the staff was very friendly and helpful throughout my stay. They went the extra mile to meet any requests I had. The complimentary breakfast was fantastic. Definitely good value for money.

Stayed 2 nights in Mar 2019

6/10 Okay

yogesh

19 Mar 2019

Liked: Staff & service

OK Stay

It was OK, Our first room was atrocious, no windows and the room was not clean. the guy at check inn was fantastic, he managed to organize us another room after much haggling with him. Our first room had was dirty and had no windows.

Stayed 1 night in Mar 2019

10/10 Excellent

Sandile

19 Mar 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Urbzzzz

I had an amazing time at Urban Park. Wish the AC in our room was a little powerful. Everything else was great

Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

12 Mar 2019

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

11 Mar 2019

Liked: Property conditions & facilities

Disliked: Staff & service, room comfort

Poor Service, Rude Staff

Second time giving this facility a chance, aircon was not working, asked for a breakfast pack and that was not done..

Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

9 Mar 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2019

10/10 Excellent

Aveshen

4 Mar 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wonderful

Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

26 Feb 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Great stay - Microwave did not work - No bar fridge

Stayed 3 nights in Feb 2019

10/10 Excellent

Yvette Joan

26 Feb 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent service would definitely go back for business or holiday beautiful rooms

Stayed 1 night in Feb 2019

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