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Hoshino Resorts KAI Unzen

3.0 star property
Hotel with free breakfast, steps from Unzen Jigoku Hell

Photo gallery for Hoshino Resorts KAI Unzen

Exterior
Hot springs
Hot springs
Reception
Building design
Experience serenity at Hoshino Resorts KAI Unzen, where guests can enjoy a tranquil Japanese breakfast and unwind with free in-room WiFi. Located close to Unzen Ropeway and Unzen-Amakusa National Park, this hotel offers a peaceful retreat with smoke-free premises, an elevator, and coffee/tea in the lobby.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Air conditioning
  • Free WiFi
  • Parking included
  • Restaurant
The current price is AU$551
includes taxes & fees
17 Feb - 18 Feb

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Japanese-style TA3, Non Smoking

Japanese-style TA3, Non Smoking | View from room

Japanese-style TA3, Non Smoking

Highlights

Air conditioning
Down duvet
Rainfall showerhead
Private bathroom
Hairdryer
In-room safe
Desk
  • 43 sq m
  • Park view
  • Sleeps 3
  • 3 Single Beds

View all photos for Japanese-style RA2, Non Smoking

Japanese-style RA2, Non Smoking

Japanese-style RA2, Non Smoking

Highlights

Air conditioning
Down duvet
Spring-water bath
Private bathroom
Hairdryer
Separate bath and shower
Rainfall showerhead
In-room safe
  • Park view
  • Sleeps 2
  • 1 Double Bed

View all photos for Japanese-style FA4, Non Smoking

Japanese-style FA4, Non Smoking | Park view

Japanese-style FA4, Non Smoking

Highlights

Air conditioning
Down duvet
Rainfall showerhead
Private bathroom
Hairdryer
In-room safe
Desk
  • Park view
  • Sleeps 4
  • 4 Single Beds

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The price is AU$252
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About the area

Map
321 Obamacho Unzen, Unzen, Nagasaki, 854-0621

What's nearby

  • Unzen Jigoku Hell - 2 min walk
  • Vidoro Museum - 3 min walk
  • Unzen-Amakusa National Park - 7 min drive
  • Unzen Ropeway - 13 min drive
  • Mount Unzen - 13 min drive

Getting around

  • Shimabaragaiko station - 29 min drive
  • Nagasaki (NGS) - 66 min drive

Restaurants

  • ‪ほっともっと - ‬12 min drive
  • ‪よしちょう - ‬12 min drive
  • ‪愛菜館 - ‬11 min drive
  • ‪絹笠食堂 - ‬4 min walk
  • ‪雲仙地獄工房 温泉卵販売 - ‬2 min walk

About this property

Hoshino Resorts KAI Unzen

Hotel near Unzen Jigoku Hell
Located close to Unzen Ropeway and Unzen-Amakusa National Park, Hoshino Resorts KAI Unzen provides free Japanese breakfast and a restaurant. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • A round-trip airport shuttle (surcharge), smoke-free property and coffee/tea in reception
  • A lift
Room features
All 51 rooms feature comforts such as air conditioning, as well as perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Hairdryers and shampoo
  • Heating and desks

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Free Japanese breakfast available daily 7:30 AM to 9:30 AM
  • A restaurant
  • Coffee and tea in common areas

Conveniences

  • Limited-hour front desk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Shampoo
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Airport shuttle fee: JPY 1800 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way), (up to 11 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transport to and from this property

Property is also known as

Hoshino Resorts KAI Unzen Hotel
Hoshino Resorts KAI Unzen Unzen
Hoshino Resorts KAI Unzen Hotel Unzen

Frequently asked questions

Is Hoshino Resorts KAI Unzen pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hoshino Resorts KAI Unzen?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Hoshino Resorts KAI Unzen on 17 Feb 2025 start from AU$550.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hoshino Resorts KAI Unzen?

Self-parking is free at this property.

What time is check-in at Hoshino Resorts KAI Unzen?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Hoshino Resorts KAI Unzen?

Checkout is at noon.

Does Hoshino Resorts KAI Unzen provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of JPY 1800 per person applies.

Where is Hoshino Resorts KAI Unzen located?

Situated in Unzen, this hotel is steps from Unzen Jigoku Hell and 2.2 mi (3.6 km) from Unzen Ropeway. Unzen-Amakusa National Park and Mount Unzen are also within 6 mi (10 km).

Hoshino Resorts KAI Unzen Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 32 out of 37 reviews
Rating 8 - Good. 3 out of 37 reviews
Rating 6 - Okay. 0 out of 37 reviews
Rating 4 - Poor. 2 out of 37 reviews
Rating 2 - Terrible. 0 out of 37 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bradley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property. It’s set in such a beautiful location. We choose a room with a private onsen, set on a balcony overlooking the mountain. It was quite an experience soaking in the tub watching the snow come down. The dining experience was great and food was delicious. Staff were friendly and welcoming.
Stayed 1 night in Jan 2025

10/10 Excellent

Yuk Har Mendy

Stayed 1 night in Jan 2025

10/10 Excellent

Hoi Kwan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice onsen hotel in a small, quiet town. Dinner and breakfast were delicious and made with local ingredients. Noon check out time was amazing for a relaxed breakfast and morning soak.
Stayed 1 night in Oct 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful onsen resort with fantastic food
Lovely, clean hotel with stunning vistas and gorgeous rooms. Staff were fantastic, friendly and helpful. I cannot say enough about the talented chef and the wonderful menus that change daily. The food is well presented, pleasantly served and tastes incredible. I highly recommend the Hashino Kai Unzen.
Stayed 1 night in Oct 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely experience
Beautiful onsen with friendly and helpful staff. The multilingual staff are available
Stayed 2 nights in Sep 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice experience
Beautiful property and incredible service. In room onset was nice, main onset was a little plain and small.
Stayed 1 night in Oct 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice place for onsen. The hotel stuffs were nice and helpful.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice accommodation and great meal
New hotel so all the conditions are very well. Staffs are helpful and English speaking quite good. Onsen is beautiful and comfort. Meal is course by course that’s excellent taste. But the landscape view has just been destroyed by landslide recently, so in the room you’re facing the “real” hell slope
Stayed 1 night in Jun 2024

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店環境清幽；員工殷勤款待；房間大，內部裝飾很好；食物質素佳；溫泉設施一流。簡直是度假級享受！

10/10 Excellent

Akiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Heiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Yulin

Travelled with family
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Yuk Chun Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店整體環境很舒服，主要景點就在酒店附近。房間很舒服，悠閑地渡過了整個下午，酒店提供文化體驗很有趣。
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Mei Yee Cordelia

Liked: Cleanliness, staff & service, property conditions & facilities
The room and private spa are both very nice
Stayed 1 night in Apr 2024

4/10 Poor

Da

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
用不便宜的價錢得到了以下的評價服務 優點- 環境優美，建築非常特別 缺點- 某位男接待的職員溝通能力有很大改善空間 房間很暗 壞冷氣，用餐途中很炎熱 私人風呂沒有私隱，因為對面正在工程中
Stayed 1 night in Mar 2024

10/10 Excellent

Charunya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Wai Shan King

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

LAP YAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel location is just 15 seconds walking to the main attractions. Service and facilities are impeccable. The in room spa is large as it’s taking up the width of the entire balcony. We had a lovely stay here and would definitely recommend this hotel if you travel to Unzen.
Stayed 1 night in Feb 2024

10/10 Excellent

Cheuk Lun Andy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店非常新淨設施齊全，但周邊沒有太多景點
Stayed 1 night in Feb 2024

10/10 Excellent

Wai Shan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
謝謝雲仙界的團隊
如想找一間滿分的酒店， 就是這裏。地點、房間、環境、服務、設施無懈可擊，年輕的員工總面帶微笑，服務細緻，到位貼心，英語能力佳。我住在這裏三晚，品嚐了3次早餐和3次晚餐，料理長精心設計的菜單，不單只沒有重複，每張菜單更迎來不同的驚喜，加上當地的新鮮食材，離開餐卓時十分滿足。
Stayed 3 nights in Feb 2024

10/10 Excellent

HAN KYUL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

KA LI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食物品質不錯，餐廳有間格個室，但是略有嘈吵 Check out時間為中午12時，温泉水12時正就會自動關閉，有點兒那個呢
Stayed 1 night in Dec 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
nice stay