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"Great service"

"Excellent hotel, staff first class, situation excellent, food was great. A bigger swimming pool would be a great addition. Difficult to find fault with this hotel would highly recommend it"

"Beautiful boutique hotel with stunning views! Super friendly and helpful staff. Excellent location near the old town, bars and restaurants, the Balenciaga Museum,etc. Only booked for one night in Getaria but will definitely stay here again! "

"Beautiful room decor! All conveniences with mini bar included in stay! We didn’t find the hot water to be as hot as we like it usually- but otherwise absolutely amazing! Would stay again "

"An absolutely stunning place to stay. The historic hotel and surroundings are sublime. I would only advise to improve the bistro food. Too basic and no much taste. Best "

"Mi estancia en este hotel fue agradable. La habitación era cómoda, limpia y con espacio suficiente para moverse con facilidad. El baño estaba en excelentes condiciones, con buena ventilación y artículos de aseo disponibles. Todo el personal fue muy amable y atento durante toda la estancia. La ubicación también es muy conveniente, cerca de transporte público, restaurantes y puntos de interés. En general, una excelente relación calidad precio."

"Most of the staff were great, but the waiter in the bar muttered that it was "muy temprano" when I asked for toast and coffee at 7.32am, having been told the café opened at 7.30, and wanting to get hiking at first light."

"Everything was perfect except check in,, this system needs work,, "

"Spotless clean, bar and food available as well as petrol station with shop. Place to exercise dogs and big car park. Close to main highway and staff all helpful and friendly. Excellent customer service approach with emails prior to visit asking if they can help you in any way and a welcome message in my room written on bathroom mirror. Real value for money experience and if I could give feedback on 2 things I would improve. Put a toilet brush in bathroom as we may need to attend to marks in the toilet before maid cleans room. It stops embarrassment and better for your staff. The bed mattress was not comfy for me as I have an aging skeleton and after a week of aching was glad to return to my own bed. I appreciate everyone has a preference about beds but it was adequate. Very impressed with the staff training and the whole experience so well done management for putting customers first, it was appreciated"