JR East Hotel Mets Utsunomiya

3.0 star property
Hotel in Utsunomiya with 4 restaurants and fitness centre

Photo gallery for JR East Hotel Mets Utsunomiya

Hallway
Exterior
Reception
Property entrance
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 24 of 24 rooms

Residential Twin Room, Non Smoking (For 4 Guests)

Highlights

Air conditioning
Fridge
Flat-screen TV
Washing machine
Blackout curtains
Toilet with electronic bidet
Hairdryer
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds

Single Room, Non Smoking (For 1 Guest)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
Private bathroom
Shower/bath combination
  • 19 sq m
  • Sleeps 2
  • 1 Large Single Bed

Single Room, Non Smoking (For 2 Guests)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
Private bathroom
Shower/bath combination
  • 19 sq m
  • Sleeps 3
  • 1 Large Single Bed

Deluxe Single Room, Non Smoking (For 1 Guest)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
Private bathroom
Shower/bath combination
  • 21 sq m
  • Sleeps 2
  • 1 Large Single Bed

Twin Room, Non Smoking (For 1 Guest)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
Private bathroom
Shower/bath combination
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

Twin Room, Non Smoking (For 2 Guests)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
Private bathroom
Shower/bath combination
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

Twin Room, Non Smoking (For 3 Guests)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
Private bathroom
Shower/bath combination
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Deluxe Twin Room, Non Smoking (For 1 Guest)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
Private bathroom
Separate bath and shower
  • 28 sq m
  • Sleeps 2
  • 2 Large Single Beds

Deluxe Twin Room, Non Smoking (For 2 Guests)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
Private bathroom
Separate bath and shower
  • 28 sq m
  • Sleeps 3
  • 2 Large Single Beds

Residential Twin Room, Non Smoking (For 1 Guest)

Highlights

Air conditioning
Fridge
Flat-screen TV
Washing machine
Blackout curtains
Toilet with electronic bidet
Hairdryer
Private bathroom
  • 37 sq m
  • Sleeps 2
  • 2 Large Single Beds

Residential Twin Room, Non Smoking (For 3 Guests)

Highlights

Air conditioning
Fridge
Flat-screen TV
Washing machine
Blackout curtains
Toilet with electronic bidet
Hairdryer
Private bathroom
  • 37 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

Residential Twin Room, Non Smoking (For 2 Guests)

Highlights

Air conditioning
Fridge
Flat-screen TV
Washing machine
Blackout curtains
Toilet with electronic bidet
Hairdryer
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Large Single Beds

Double Room, Non Smoking (For 1 Guest)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
Private bathroom
Shower/bath combination
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Double Room, Non Smoking (For 2 Guests)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
Private bathroom
Shower/bath combination
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

Concept Double Room, Non Smoking (For 1 Guest)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
Private bathroom
Shower/bath combination
  • 34 sq m
  • Sleeps 2
  • 1 Double Bed

Concept Double Room, Non Smoking (For 2 Guests)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
Private bathroom
Shower/bath combination
  • 34 sq m
  • Sleeps 3
  • 1 Double Bed

Deluxe Single Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Ladies Single Room

  • Sleeps 1
  • 1 Single Bed

Twin Room Non smoking

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Concept Double Room

  • Sleeps 2
  • 1 Queen Bed

Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Single Beds

Single Room Non smoking

  • Sleeps 2
  • 1 Double Bed

Residential Twin Room

  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

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About the area

Map
1-23 Kawamuko-cho, Utsunomiya, Tochigi, 321-0965

What's nearby

  • Utsunoiya Futaarayama Jinja Shrine - 16 min walk - 1.4 km
  • Utsunomiya Castle Ruins Park - 19 min walk - 1.7 km
  • Utsunomiya Central Park - 3 min drive - 3.8 km
  • Tochinoki Family Land - 10 min drive - 7.8 km
  • Oya History Museum - 13 min drive - 10.8 km

Getting around

  • Utsunomiya Station - 4 min walk
  • Utsunomiya Station East - 11 min walk

Restaurants

  • ‪丸亀製麺宇都宮パセオ - ‬2 min walk
  • ‪宇都宮餃子元祖宇味家 JR駅構内店 - ‬3 min walk
  • ‪Tully's Coffee - ‬3 min walk
  • ‪Gong cha 貢茶 - ‬1 min walk
  • ‪スターバックス - ‬3 min walk

About this property

JR East Hotel Mets Utsunomiya

Property highlights
You can look forward to dry cleaning/laundry services, a gym and 4 restaurants at JR East Hotel Mets Utsunomiya. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A 24-hour front desk, luggage storage and a lift
  • Meeting rooms
  • Guest reviews say great things about the helpful staff
Room features
All 158 rooms include comforts such as air conditioning, in addition to amenities such as free WiFi. Guests reviews speak well of the clean rooms at the property.
More amenities include:
  • Bathrooms with toilets with electronic bidets and hairdryers
  • Fridges, heating and housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (JPY 1,000 per night)

Food and drink

  • 4 restaurants

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Nearby parking fee: JPY 1000 per night (164 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

JR-EAST METS UTSUNOMIYA
JR EAST HOTEL METS UTSUNOMIYA
Jr Mets Utsunomiya Utsunomiya
JR East Hotel Mets Utsunomiya Hotel
JR East Hotel Mets Utsunomiya Utsunomiya
JR East Hotel Mets Utsunomiya Hotel Utsunomiya

Frequently asked questions

Is JR East Hotel Mets Utsunomiya pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at JR East Hotel Mets Utsunomiya?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at JR East Hotel Mets Utsunomiya?

Checkout is at 11 AM.

Where is JR East Hotel Mets Utsunomiya located?

Situated in Utsunomiya, this hotel is within 1 mile (2 km) of Shinohara House, Utsunoiya Futaarayama Jinja Shrine and Hachimanyama Park. Utsunomiya Castle Ruins Park and Matsugamine Catholic Church are also within 1 mile (2 km). Utsunomiya Station is only a 4-minute walk and Utsunomiya Station East is 11 minutes.

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JR East Hotel Mets Utsunomiya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 632 out of 1004 reviews
Rating 8 - Good. 276 out of 1004 reviews
Rating 6 - Okay. 70 out of 1004 reviews
Rating 4 - Poor. 15 out of 1004 reviews
Rating 2 - Terrible. 11 out of 1004 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shuko

Always quiet and wonderful stuff this hotel! See you next time soon
Stayed 8 nights in Dec 2024

10/10 Excellent

Anne Kathlene

Been to 10 hotels for my holiday here in Japan but this is the best so far!
Stayed 1 night in Oct 2024

8/10 Good

Crina

Excellent value for money
Excellent value for this hotel. It was clean, comfortable, rooms well sized, great shower, great location. I had breakfast there and it was very nice. The business lounge could do with some improvements e.g. coffee, tea, snacks available and some more tables where to sit and work.
Stayed 2 nights in Nov 2024

10/10 Excellent

Neil

Rooms are comfortable & clean. Excellent breakfast.
Stayed 3 nights in Aug 2024

10/10 Excellent

Rebecca

Thank you for a welcoming and great experience
Stayed 2 nights in Nov 2024

10/10 Excellent

Dean

Located in Utsunomiya station with easy access to train and bus. Many good restaurants within walking distance.
Stayed 9 nights in Aug 2024

10/10 Excellent

Masatoshi

good
Stayed 1 night in Jan 2025

10/10 Excellent

Tin Hing

This is one of the best hotels I have ever lived in Utsynomiya. I visit to Utsynomiya once a year, and it is hardly find an affordable while comfortable hotel. Finally, I am able to find one. Highly recommend this hotel. I stayed in this hotel for three nights. Room is spacious.The hotel itself is convenient as it is located nearby the JR station. Staff are helpful and polite. There are many options in the breakfast buffet. I will choose to stay here again.
Stayed 2 nights in Oct 2024

8/10 Good

Hak Kwong

Conveniently located; efficient check-in; spacious room; helpful staff
Stayed 1 night in Apr 2024

10/10 Excellent

Naoko

We love the breakfast buffet. Great selections of food for the price. Workers were really nice too. Will definitely stay there again next time.
Stayed 5 nights in Jun 2024

10/10 Excellent

Yuri

Excellent hotel. Get the breakfast - it's very good, especially the japanese option
Stayed 3 nights in Apr 2024

10/10 Excellent

Jean

Great location. Great stay.
Front desk service was excellent. Only complaint I would have is the pillows are too flat. The mattress is hard but I didn’t have any problem sleeping on it. The bathroom amenities were wonderful. I would stay here again for sure.
Stayed 1 night in Aug 2024

10/10 Excellent

??

GOOD
Stayed 1 night in Aug 2024

6/10 Okay

Zelle

Liked: Cleanliness
It was convenient place for travelers. But uncleaned room. A lot of hairs. Bunch of hair with the hair blower.
Stayed 1 night in Aug 2024

6/10 Okay

Kalyani

Great Location and good amenities. Our room (406) had a very weird layout with the bed against the wall which made it impossible for the second person to get off the bed without disturbing the other. Also, had to go up a step to get into the toilet. Not sure how other rooms are configured.
Stayed 2 nights in Oct 2024

6/10 Okay

Kimihiro

Recommend for train lovers
Assigned in the room where we could enjoy and admire the views of Shinkansen train passing by right beside our room window. It was not noisy at all.
Stayed 1 night in Feb 2024

10/10 Excellent

Takeo

Good !
Stayed 1 night in May 2024

10/10 Excellent

Rodrigo

Gym a bit poor. The rest amazing
Stayed 1 night in May 2024

4/10 Poor

Yuki

The hotel room was quite spacious and clean. I liked the shower head which I could adjust the angle by 10 degrees each. The negative part is that they got my name wrong, as I only had my name in alphabet in Expedia, and the hotel changed it to Japanese the wrong way, and also the floor and wall of the room is thin, I could hear the footsteps of the floor above like they were doing judo.
Stayed 1 night in Apr 2024

6/10 Okay

Emily

I chose this hotel because I wanted to stay at a somewhat decent hotel close to the train station. It was very convenient since it was literally at the train station and close to many shops and restaurants. The room was quite small and had no bells and whistles, but it's what I expected. The room was clean which was most important to me. My only complaint about the room was that there were only two pillows — one for me and one for my husband. So, sleeping wasn't very comfortable. In terms of the staff, I felt like they did their job but I didn't get the type of customer service that I was used to at other hotels where I stayed in Japan. This is why I rated it as average. The highlight of this hotel, however, was that there is a nice , roomy lounge area. It was perfect since I had family visiting and I obviously couldn't host in my room. Coffee was also available in the lounge.
Stayed 1 night in Oct 2024

10/10 Excellent

JAY

最高
Stayed 1 night in Mar 2025

10/10 Excellent

??

清潔でスタッフの方の接客も丁寧で快適に過ごせました、
Stayed 1 night in Feb 2025

10/10 Excellent

?

チェックイン、チェックアウト共に機械で行えて便利でした。
Stayed 1 night in Feb 2025

10/10 Excellent

Takamasa

駅近で便利
Stayed 1 night in Feb 2025

8/10 Good

??

ダブルの部屋に二人で利用、椅子が3つあったので便利に使いました。
Stayed 1 night in Feb 2025