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JR East Hotel Mets Utsunomiya

3.0 star property
Hotel in Utsunomiya with 4 restaurants and fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JR East Hotel Mets Utsunomiya

Hallway
Exterior
Hallway
Blackout curtains, free WiFi, bed sheets
Lobby lounge

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Residential Twin Room, Non Smoking (For 4 Guests)

Blackout curtains, free WiFi, bed sheets

Residential Twin Room, Non Smoking (For 4 Guests)

Highlights

Air conditioning
Fridge
Flat-screen TV
Washing machine
Blackout curtains
Deep-soaking bath
Shower/bath combination
Toilet with electronic bidet
  • 37 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds

View all photos for Single Room, Non Smoking (For 1 Guest)

Blackout curtains, free WiFi, bed sheets

Single Room, Non Smoking (For 1 Guest)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Deep-soaking bath
Shower/bath combination
Toilet with electronic bidet
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Single Room, Non Smoking (For 2 Guests)

Blackout curtains, free WiFi, bed sheets

Single Room, Non Smoking (For 2 Guests)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Deep-soaking bath
Shower/bath combination
Toilet with electronic bidet
Private bathroom
  • 19 sq m
  • Sleeps 3
  • 1 Large Single Bed

View all photos for Deluxe Single Room, Non Smoking (For 1 Guest)

Blackout curtains, free WiFi, bed sheets

Deluxe Single Room, Non Smoking (For 1 Guest)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Deep-soaking bath
Shower/bath combination
Toilet with electronic bidet
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Twin Room, Non Smoking (For 1 Guest)

Blackout curtains, free WiFi, bed sheets

Twin Room, Non Smoking (For 1 Guest)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Deep-soaking bath
Shower/bath combination
Toilet with electronic bidet
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Non Smoking (For 2 Guests)

Blackout curtains, free WiFi, bed sheets

Twin Room, Non Smoking (For 2 Guests)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Deep-soaking bath
Shower/bath combination
Toilet with electronic bidet
Private bathroom
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Twin Room, Non Smoking (For 3 Guests)

Blackout curtains, free WiFi, bed sheets

Twin Room, Non Smoking (For 3 Guests)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Deep-soaking bath
Shower/bath combination
Toilet with electronic bidet
Private bathroom
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Twin Room, Non Smoking (For 1 Guest)

Blackout curtains, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking (For 1 Guest)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Deep-soaking bath
Separate bath and shower
Toilet with electronic bidet
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Twin Room, Non Smoking (For 2 Guests)

Blackout curtains, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking (For 2 Guests)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Deep-soaking bath
Separate bath and shower
Toilet with electronic bidet
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Residential Twin Room, Non Smoking (For 1 Guest)

Blackout curtains, free WiFi, bed sheets

Residential Twin Room, Non Smoking (For 1 Guest)

Highlights

Air conditioning
Fridge
Flat-screen TV
Washing machine
Blackout curtains
Deep-soaking bath
Shower/bath combination
Toilet with electronic bidet
  • 37 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Residential Twin Room, Non Smoking (For 3 Guests)

Blackout curtains, free WiFi, bed sheets

Residential Twin Room, Non Smoking (For 3 Guests)

Highlights

Air conditioning
Fridge
Flat-screen TV
Washing machine
Blackout curtains
Deep-soaking bath
Shower/bath combination
Toilet with electronic bidet
  • 37 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Residential Twin Room, Non Smoking (For 2 Guests)

Blackout curtains, free WiFi, bed sheets

Residential Twin Room, Non Smoking (For 2 Guests)

Highlights

Air conditioning
Fridge
Flat-screen TV
Washing machine
Blackout curtains
Deep-soaking bath
Shower/bath combination
Toilet with electronic bidet
  • 37 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Double Room, Non Smoking (For 1 Guest)

Blackout curtains, free WiFi, bed sheets

Double Room, Non Smoking (For 1 Guest)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Deep-soaking bath
Shower/bath combination
Toilet with electronic bidet
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Non Smoking (For 2 Guests)

Blackout curtains, free WiFi, bed sheets

Double Room, Non Smoking (For 2 Guests)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Deep-soaking bath
Shower/bath combination
Toilet with electronic bidet
Private bathroom
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Concept Double Room, Non Smoking (For 1 Guest)

Blackout curtains, free WiFi, bed sheets

Concept Double Room, Non Smoking (For 1 Guest)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Deep-soaking bath
Shower/bath combination
Toilet with electronic bidet
Private bathroom
  • 34 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Concept Double Room, Non Smoking (For 2 Guests)

Blackout curtains, free WiFi, bed sheets

Concept Double Room, Non Smoking (For 2 Guests)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Deep-soaking bath
Shower/bath combination
Toilet with electronic bidet
Private bathroom
  • 34 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Single Room Non Smoking

Interior

Deluxe Single Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Ladies Single Room

  • Sleeps 1
  • 1 Single Bed

Twin Room Non smoking

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Concept Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Non smoking

Blackout curtains, free WiFi, bed sheets

Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Single Beds

Single Room Non smoking

  • Sleeps 2
  • 1 Double Bed

Residential Twin Room

  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

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About the area

Map
1-23 Kawamuko-cho, Utsunomiya, Tochigi, 321-0965

What's nearby

  • Utsunoiya Futaarayama Jinja Shrine - 16 min walk - 1.4 km
  • Utsunomiya Castle Ruins Park - 19 min walk - 1.7 km
  • Utsunomiya Central Park - 3 min drive - 3.8 km
  • Tochinoki Family Land - 10 min drive - 7.8 km
  • Oya History Museum - 13 min drive - 10.8 km

Getting around

  • Utsunomiya Station - 4 min walk
  • Utsunomiya Station East - 11 min walk

Restaurants

  • ‪丸亀製麺宇都宮パセオ - ‬2 min walk
  • ‪宇都宮餃子元祖宇味家 JR駅構内店 - ‬3 min walk
  • ‪Tully's Coffee - ‬3 min walk
  • ‪Gong cha 宇都宮パセオ店 - ‬3 min walk
  • ‪スターバックス - ‬3 min walk

About this property

JR East Hotel Mets Utsunomiya

Property highlights
You can look forward to dry cleaning/laundry services, a gym and 4 restaurants at JR East Hotel Mets Utsunomiya. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Meeting rooms, luggage storage and a 24-hour front desk
  • A lift
  • Guest reviews say great things about the helpful staff
Room features
All 158 rooms include comforts such as air conditioning, in addition to amenities such as free WiFi. Guests reviews speak well of the clean rooms at the property.
More amenities include:
  • Bathrooms with toilets with electronic bidets and hairdryers
  • Fridges, heating and housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (JPY 1,000 per night)

Food and drink

  • 4 restaurants

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Nearby parking fee: JPY 1000 per night (164 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

JR-EAST METS UTSUNOMIYA
JR EAST HOTEL METS UTSUNOMIYA
Jr Mets Utsunomiya Utsunomiya
JR East Hotel Mets Utsunomiya Hotel
JR East Hotel Mets Utsunomiya Utsunomiya
JR East Hotel Mets Utsunomiya Hotel Utsunomiya

Frequently asked questions

Is JR East Hotel Mets Utsunomiya pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at JR East Hotel Mets Utsunomiya?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at JR East Hotel Mets Utsunomiya?

Checkout is at 11 AM.

Where is JR East Hotel Mets Utsunomiya located?

Situated in Utsunomiya, this hotel is within 1 mile (2 km) of Shinohara House, Utsunoiya Futaarayama Jinja Shrine and Hachimanyama Park. Utsunomiya Castle Ruins Park and Matsugamine Catholic Church are also within 1 mile (2 km). Utsunomiya Station is only a 4-minute walk and Utsunomiya Station East is 11 minutes.

JR East Hotel Mets Utsunomiya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 613 out of 975 reviews" "
Rating 8 - Good. 267 out of 975 reviews" "
Rating 6 - Okay. 69 out of 975 reviews" "
Rating 4 - Poor. 15 out of 975 reviews" "
Rating 2 - Terrible. 11 out of 975 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a welcoming and great experience
Stayed 2 nights in Nov 2024

6/10 Okay

Emily

Travelled with partner
Liked: Cleanliness, amenities
I chose this hotel because I wanted to stay at a somewhat decent hotel close to the train station. It was very convenient since it was literally at the train station and close to many shops and restaurants. The room was quite small and had no bells and whistles, but it's what I expected. The room was clean which was most important to me. My only complaint about the room was that there were only two pillows — one for me and one for my husband. So, sleeping wasn't very comfortable. In terms of the staff, I felt like they did their job but I didn't get the type of customer service that I was used to at other hotels where I stayed in Japan. This is why I rated it as average. The highlight of this hotel, however, was that there is a nice , roomy lounge area. It was perfect since I had family visiting and I obviously couldn't host in my room. Coffee was also available in the lounge.
Stayed 1 night in Oct 2024

10/10 Excellent

Anne Kathlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been to 10 hotels for my holiday here in Japan but this is the best so far!
Stayed 1 night in Oct 2024

6/10 Okay

Kalyani, Chennai

Travelled with partner
Liked: Cleanliness, staff & service
Great Location and good amenities. Our room (406) had a very weird layout with the bed against the wall which made it impossible for the second person to get off the bed without disturbing the other. Also, had to go up a step to get into the toilet. Not sure how other rooms are configured.
Stayed 2 nights in Oct 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Neil, Althorne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are comfortable & clean. Excellent breakfast.
Stayed 3 nights in Aug 2024

10/10 Excellent

Dean, Honolulu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in Utsunomiya station with easy access to train and bus. Many good restaurants within walking distance.
Stayed 9 nights in Aug 2024

6/10 Okay

Zelle

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
It was convenient place for travelers. But uncleaned room. A lot of hairs. Bunch of hair with the hair blower.
Stayed 1 night in Aug 2024

10/10 Excellent

Jean

Travelled with family
Liked: Property conditions & facilities
Great location. Great stay.
Front desk service was excellent. Only complaint I would have is the pillows are too flat. The mattress is hard but I didn’t have any problem sleeping on it. The bathroom amenities were wonderful. I would stay here again for sure.
Stayed 1 night in Aug 2024

10/10 Excellent

Naoko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the breakfast buffet. Great selections of food for the price. Workers were really nice too. Will definitely stay there again next time.
Stayed 5 nights in Jun 2024

10/10 Excellent

Shuko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed residence room which has a small sink, refrigerator and even washing machine. It was very quiet even right next to a train station. We love it and would love to come back
Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Dragos, Newmarket

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Takashi, Dublin

Stayed 2 nights in May 2024

10/10 Excellent

Takeo, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Good !
Stayed 1 night in May 2024

10/10 Excellent

Yuri, highland park

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Get the breakfast - it's very good, especially the japanese option
Stayed 3 nights in Apr 2024

8/10 Good

Hak Kwong, Richmond Hill

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Conveniently located; efficient check-in; spacious room; helpful staff
Stayed 1 night in Apr 2024

10/10 Excellent

Weng Yee

Stayed 1 night in Apr 2024

10/10 Excellent

Mayumi

Stayed 2 nights in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice, spacious and at a reasonable price.
Stayed 2 nights in Apr 2024

10/10 Excellent

Virginia Vanessa

Stayed 1 night in Mar 2024

10/10 Excellent

Dean, Honolulu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location at Utsunomiya station overlooking Shinkansen lines.
Stayed 7 nights in Mar 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Convenience Convenience Convenience
The location of the hotel is perfect. Everywhere is walkable, with a variety of different shops and restaurants around. The check in and check out service needs improvement, as I would prefer staff to assist with the process and not rely on a full self service. The coin laundry is also easy to use, but probably not enough for the amount of rooms. Would be good if the TV could check the status of the laundry cycle. Other than that, would recommend this hotel if you visit Utsonmiya.
Stayed 1 night in Mar 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Conveniently Located
This hotel is within walking 5 minute distance from the key public transport within Utsonmiya. From the JR station, to the light rail and key buses. You can enter the hotel directly through the station or the ground level. There are also some department stores directly across road. The service though, needs some improvement. For example, the check in system promotes self service. Even though 2-3 staff at the counter, they cannot check any one in, but instead guide you to the machines. There also know limited English, in particular when you are trying to ask them to clear the laundry machines via the phone. Saying that, the hotel is very clean and looked quite new. Will recommend people to stay.
Stayed 1 night in Mar 2024

8/10 Good

Bhuwan

Liked: Cleanliness, staff & service, property conditions & facilities
perfect location and friendly staff had a nice stay
Stayed 1 night in Mar 2024