Van Lam Holidays from AU$1,279

Located in the old quarter, this hotel is ideal for a visitor’s first time in Hanoi, offering the best cultural experiences. The rooftop bar boasts abundant views and the most attentive staff. The hotel rooms are well-appointed, and the WiFi functions as advertised. We enjoyed our stay and were spoiled for food choices.

Highly recommended. Great location, staff were attentive and very customer oriented. Room was clean and quiet. Would definitely come back again to stay here!

Close to ild quarter and very convenient.

Amazing room, lovely view, pool is so nice and view is amazing from pool. Breakfast was lovely, great vegetarian options. Only 1 problem I had, under the bed had not been cleaned and there was a lot of dirt and bottles/wrappers from previous guests. Everything else was absolutely spotless

Nancy, the front desk manager helped us in booking Fansipan and helped me prep some food for my baby on the journey back to Hanoi. She also helped in some small issues and she is so honest in telling me they overcharged me for my Fansipan tickets (we got combo). Only thing that was quite frustrating would probably be the restaurant for breakfast were quite overbooked and we need wait without a proper queuing system from them. The restaurant is quite understaffed and staff are not trained to handle guests. There were some Vietnamese guests, who just walked in without telling the staff their room number and also without queueing up! They claimed they can take over the table where their friends have already finished their breakfast earlier, but that will be unfair because there are people queuing up to take over the next table. In addition, it seems the staff might not know English well hence they got frustrated with me when they are not able to communicate what we can do?