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DoubleTree by Hilton Hotel Vancouver

4.0 star property
Suburban hotel with free airport shuttle and 24-hour fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Hotel Vancouver

Premium bedding, down duvets, pillow-top beds, in-room safe
Reception
Suite, 1 Bedroom | Living area
Exterior
Suite, 1 Bedroom | Living area

Reviews

7.8 out of 10

Good

Popular amenities

  • Hot tub
  • Bar
  • Free airport shuttle
  • Room service
The price is AU$198
includes taxes & fees
5 Jan - 6 Jan 2025

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
Premium bedding
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Down duvet
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Living area

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Down duvet
  • 36.4 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Mobility & Hearing)

Room, 1 Queen Bed, Accessible (Mobility & Hearing)

Room, 1 Queen Bed, Accessible (Mobility & Hearing)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
  • 36.4 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Down duvet
  • 34 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
Premium bedding
  • Sleeps 3
  • 1 King Bed
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About the area

Map
12712 SE 2nd Cir, Vancouver, WA, 98684

What's nearby

  • Peacehealth Southwest Medical Center - 4 min drive
  • Vancouver Mall - 6 min drive
  • Cascade Station - 10 min drive
  • Oregon Convention Center - 18 min drive
  • Moda Center - 20 min drive

Getting around

  • Parkrose-Sumner Transit Center - 9 min drive
  • Vancouver Station - 17 min drive
  • Portland International Airport (PDX) - 10 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Taco Bell - ‬12 min walk
  • ‪Wendy's - ‬14 min walk
  • ‪Jersey Mike's Subs - ‬13 min walk
  • ‪Elmer's Restaurant - ‬15 min walk

About this property

DoubleTree by Hilton Hotel Vancouver

Upscale hotel near Vancouver Mall
Located close to Cascade Station, DoubleTree by Hilton Hotel Vancouver provides a free return airport shuttle, a terrace and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The on-site American cuisine buffet restaurant, Press Northwest, serves breakfast. Free WiFi in public areas, with a speed of 25+ Mbps, is available to all guests, along with a fireplace in reception and a bar.
Additional perks include:
  • An indoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and a lift
  • A TV in reception, a gift shop and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 98 rooms feature comforts such as premium bedding and air conditioning, in addition to perks such as late-night room service and safes.
More amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses and down duvets
  • Bathrooms with shower/bath combinations and free toiletries
  • 39-inch LCD TVs with premium channels
  • Fridges, microwaves and free infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6.95 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7:00 AM to 11:00 PM at scheduled times and on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 12.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Press Northwest
  • Press Northwest Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 2,400 square feet of conference space
  • 24-hour business centre

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch LCD TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 30.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 4 February to 18 March:
  • Hot tub
The property will be renovating from 13 February 2023 to 28 February 2025 (completion date subject to change). The following areas are affected:
  • Guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50.00, per pet, per stay, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 18 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 12.95 for adults and from USD 6.95 for children
  • Fee for in-room wireless Internet: USD 6.95 per 24-hour period (rates may vary)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 30.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 5:00 AM to midnight
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Phoenix Inn Suites Hotel Vancouver
Phoenix Inn Suites Vancouver
Phoenix Hotel Vancouver
Phoenix Inn - Vancouver Hotel Vancouver
DoubleTree Hilton Hotel Vancouver
DoubleTree Hilton Vancouver
Doubletree By Hilton Vancouver
DoubleTree by Hilton Hotel Vancouver Hotel
DoubleTree by Hilton Hotel Vancouver Vancouver
DoubleTree by Hilton Hotel Vancouver Hotel Vancouver

Frequently asked questions

Does DoubleTree by Hilton Hotel Vancouver have a pool?

Yes, this property has an indoor pool. Pool access is from 5:00 AM to midnight.

How much does it cost to stay at DoubleTree by Hilton Hotel Vancouver?

As of 29 Dec 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Vancouver on 5 Jan 2025 start from AU$198.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Hotel Vancouver pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 18 kg per pet. There's a deposit of USD 50.00 per stay and a fee of USD 50.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at DoubleTree by Hilton Hotel Vancouver?

Self-parking is free at this property.

What time is check-in at DoubleTree by Hilton Hotel Vancouver?

Check-in start time: 3 PM; check-in end time: 1 AM. After-hours check-in is not available.

What time is check-out at DoubleTree by Hilton Hotel Vancouver?

Checkout is at 11:00 AM. Late checkout is available for USD 30.00 (subject to availability).

Does DoubleTree by Hilton Hotel Vancouver provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 7:00 AM to 11:00 PM on request.

Where is DoubleTree by Hilton Hotel Vancouver located?

Situated near the airport, this hotel is within 9 mi (15 km) of Vancouver Mall, Cascade Station and Jantzen Beach Center. RV Inn Style Resorts Amphitheater and Lloyd Center are also within 16 mi (25 km).

Reviews

7.8

Good

Rating 10 - Excellent. 412 out of 1004 reviews" "
Rating 8 - Good. 286 out of 1004 reviews" "
Rating 6 - Okay. 142 out of 1004 reviews" "
Rating 4 - Poor. 100 out of 1004 reviews" "
Rating 2 - Terrible. 64 out of 1004 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Md Bahlul, Redmond

Stayed 1 night in Dec 2024

6/10 Okay

Donovan

Stayed 1 night in Dec 2024

10/10 Excellent

Bruce

Stayed 1 night in Nov 2024

8/10 Good

Qing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Dec 2024

10/10 Excellent

Otitodilichukwu

Liked: Cleanliness, staff & service, property conditions & facilities
Very neat.
Stayed 2 nights in Dec 2024

4/10 Poor

Dennis

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bad: Elevator was broken. Stairs smelled bad. Room was extremely humid. Shower was not very hot. Couch was in very poor condition with fake leather peeling off. Extra charge for breakfast. Good: Pretty clean. Nice staff. Pool was good. Beds and pillows good.
Stayed 2 nights in Nov 2024

4/10 Poor

Amanda

Travelled with partner
Disliked: Amenities, property conditions & facilities
Had i known the hotel was under renovations i would not have booked. No elevator, couches that looked like they had been found out on the street and limited towels in our room
Stayed 1 night in Nov 2024

2/10 Terrible

Kyle, Loveland

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Worst double tree, property condition was terrible. Room condition was in bad shape.
Stayed 2 nights in Nov 2024

2/10 Terrible

Nydia

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is under construction and has toxic smells, management would not talk to us about a refund. Would not recommend this place!
Stayed 2 nights in Oct 2024

2/10 Terrible

Christopher

Travelled with family, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Property under renovation. Elevator wasn’t working … so drag your bags up the stairs . Free breakfast was $14 / person. Lots of other choices in the area I’ll stay somewhere else next time

2/10 Terrible

Thomas

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff very rude, property under renovations.
Stayed 2 nights in Oct 2024

6/10 Okay

Raymond

Liked: Staff & service
Stayed 4 nights in Oct 2024

6/10 Okay

David

Stayed 1 night in Aug 2024

2/10 Terrible

Jennifer

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Stay anywhere but here. The elevator was out of service, can you imagine taking 5 bags for a family of 6 without an elevator. The two guys at the front desk didn’t offer to help either. They also didn’t say park at this stairwell to make it easier, they recommended I come through front door but was way longer route that way. No shower gel or conditioner, front desk asked if I called for more, no it’s 11pm, should I get out and wait for them to refill and then get back in, how about fill them up before the next guest. Then there was a party above us, I called front desk 3 times and the noise didn’t stop until 130am. Oh and the couch was peeling and my kids refused to sit on it. Do not stay here, absolutely poor customer service and terrible basic amenities like an elevator in service.
Stayed 1 night in Oct 2024

4/10 Poor

Rhyanne

Disliked: Staff & service, property conditions & facilities
The hotel was going through reconstruction, so the halls were a mess and there was noise. The couch in the room was torn and peeling, but the offered to put a cover on if it bothered me. No wifi. Dirty coffee maker. Food was delivered but they made them drop it at the front desk because they did t want the Caviar driver “getting o get lost” finding my room.
Stayed 1 night in Sep 2024

4/10 Poor

david

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Was very disappointed in the room quality,the couch was pleather and half of it was peeled off. Room walls were dirty and the lamp was broken...elevator was also broken so my mother who is not in good health had to walk up 3 flights of stairs. Not the best experience for sure.
Stayed 1 night in Sep 2024

10/10 Excellent

Santiago

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 1 night in Sep 2024

4/10 Poor

Roy

Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Shockingly Disappointed
Let me start by saying the customer service was WONDERFUL, staff were friendly, responsive, accommodating and hospitable. On the website, it indicates that the hotel is currently going through some renovations, but that these would not be disruptive to guests and their stay. This was also noted during the check-in process at the front desk as well. During my check-in, I was told that the furniture in the hotel rooms have not yet been renovated and we’re not up to par. This was an understatement. The couch and the footstools had been peeling off to the point where it was clear. The furniture had certainly overstayed its welcome. Some of the lampshades’ fabric were also peeling as well. The rest of the room seemed adequate with some of the upgrades that were made. The bed was comfortable, The bathroom was clean and the dressers and desk furniture looked presentable. Unfortunately, during my stay, there were stains on the down, comforter, I did not have pillowcases The first night, the towels also had stains and the start of holes forming, The elevator stopped working most of my stay and the air conditioning unit was broken to the point where it was on cool, but the heat continued to blow through the vent until it was 90° in my room, waking me up several nights in the middle of the night because I was so hot. I was offered another another room, but with the broken elevator this would have been a further inconvenience to move. Would not recommend until amenities are updated.
Stayed 5 nights in Sep 2024

6/10 Okay

Kevin

Disliked: Staff & service, property conditions & facilities
Staff needs a new manager.
At check in the agent was flustered, seemed out of her depth. She found my reservation and checked my ID. Then gave me a key card. When I went to the room and opened it I immediately heard at TV and then a woman stopped the door and stuck her head around it. Asked what I was doing? I said I was given this room. I apologized and went back to the check-in desk. The clerk apologized and gave me a different room. We moved our car as the room was on the other end of the building. We could not get in the side door so had to go back through the lobby. The door scrapped on the sill and was difficult to open. When we tried to get into the hot tub, our card would not work. Someone inside let us in. The next morning we took advantage of the breakfast the clerk had comped us for our problem during check-in. Breakfast was ok but lacking in the service side of things. When we tried to use the hot tub again the card still would not work. Front desk reprogrammed our card and it still didn't work. Maintenance guy grudgingly came and opened the door for us. Our biggest impression of the place was the demeanor of the employees. Everyone seemed beat down. Rarely made eye contact and walked around very lackadaisical. Very little up beat attitude you would expect at a service industry business. It is either POOR management or an overdemanding manager causing everyone to HATE their jobs. I don't have enough room to talk about the remodeling issues.
Stayed 1 night in Sep 2024

2/10 Terrible

Linda

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible condition
Stayed 1 night in Sep 2024

4/10 Poor

Jagadish

Liked: Staff & service
Disliked: Property conditions & facilities
Is being renovated
Stayed 1 night in Sep 2024

4/10 Poor

Ritika

Stayed 2 nights in Aug 2024

10/10 Excellent

Van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In-room sofas are being updated. Great room and courteous staff. Thanks!!
Stayed 1 night in Aug 2024

10/10 Excellent

Julie

Liked: Property conditions & facilities
The front desk personnel were very kind and informative.
Stayed 1 night in Aug 2024