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Empress Palace Hotel

4.0 star property
Guesthouse in Surrey with free parking

Photo gallery for Empress Palace Hotel

Staircase with ornate wrought iron railings and wooden handrails connects multiple levels, featuring decorative molding and balconies with railings.
Stunning two-story home with a central entrance and double doors, flanked by windows.
Experience the grandeur of this luxurious space, featuring a throne-like chair, elegant wall sconces, and a stunning chandelier.
Relax in a spacious room with a luxurious bed, ornate headboard, and lighting above a large mirror.
Enjoy cooking in this spacious kitchen with a grand island, oven, and large refrigerator.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Kitchen
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi
The current price is AU$233
includes taxes & fees
21 July - 22 July

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Basic Room

Heated floors

Basic Room

Highlights

Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Full-sized fridge/freezer
  • 9 sq m
  • Sleeps 2
  • 1 Queen Bed

Royal Quadruple Room

Highlights

Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Full-sized fridge/freezer
  • Sleeps 6
  • 2 Queen Beds OR 2 Queen Beds and 2 Single Beds

View all photos for Honeymoon Studio Suite

Honeymoon Studio Suite

Honeymoon Studio Suite

Highlights

Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Full-sized fridge/freezer
  • Sleeps 7
  • 1 Single Bed, 1 Queen Bed and 1 Single Bunk Bed

View all photos for Honeymoon Suite, 1 Bedroom

Honeymoon Suite, 1 Bedroom

Honeymoon Suite, 1 Bedroom

Highlights

Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Full-sized fridge/freezer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Room, Balcony, Garden View

Grand Room, Balcony, Garden View

Grand Room, Balcony, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • Sleeps 6
  • 2 Queen Beds OR 1 Queen Futon

View all photos for Family Room, 1 Bedroom, Refrigerator & Microwave, Courtyard Area

Family Room, 1 Bedroom, Refrigerator & Microwave, Courtyard Area

Family Room, 1 Bedroom, Refrigerator & Microwave, Courtyard Area

Highlights

Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Full-sized fridge/freezer
  • Sleeps 8
  • 2 King Beds and 2 Single Beds

View all photos for Economy Room

Economy Room

Economy Room

Highlights

Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Full-sized fridge/freezer
  • Sleeps 2
  • 1 Queen Bed

Japanese-style Room, Multiple Beds, Balcony

Highlights

Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Full-sized fridge/freezer
  • 56 sq m
  • Sleeps 8
  • 2 King Beds and 2 Single Beds

View all photos for Elite Suite, 1 Bedroom, Ensuite

Elite Suite, 1 Bedroom, Ensuite

Elite Suite, 1 Bedroom, Ensuite

10.0 out of 10
Exceptional
(1 review)

Highlights

Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Full-sized fridge/freezer
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

View all photos for Romantic Suite, 2 Queen Beds, Non Smoking, Garden View

Romantic Suite, 2 Queen Beds, Non Smoking, Garden View

Romantic Suite, 2 Queen Beds, Non Smoking, Garden View

8.4 out of 10
Very good
(5 reviews)

Highlights

Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Full-sized fridge/freezer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room, 1 Queen Bed, Garden View

1 bedroom, individually decorated, individually furnished, desk

Basic Room, 1 Queen Bed, Garden View

Highlights

Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Full-sized fridge/freezer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room, 1 Queen Bed, Non Smoking, Courtyard View

1 bedroom, individually decorated, individually furnished, desk

Economy Room, 1 Queen Bed, Non Smoking, Courtyard View

7.4 out of 10
Good
(3 reviews)

Highlights

Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Full-sized fridge/freezer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Full-sized fridge/freezer
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
12788 Ross Place, 1, Surrey, BC, V3V6E1

What's nearby

  • Holland Park - 4 min drive - 2.6 km
  • Guilford Town Centre - 8 min drive - 6.6 km
  • Hard Rock Casino Vancouver - 13 min drive - 11.4 km
  • Lougheed Town Centre - 15 min drive - 12.8 km
  • Metropolis at Metrotown - 18 min drive - 15.0 km

Getting around

  • King George Station - 4 min drive
  • Pitt Meadows Maple Meadows Station - 27 min drive
  • Pitt Meadows, BC (YPK) - 29 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Tim Hortons - ‬2 min drive
  • ‪The Samosa House - ‬14 min walk
  • ‪Donegal's Irish House - ‬3 min drive
  • ‪Kerala Kitchen - ‬3 min drive

About this property

Empress Palace Hotel

Upscale guest house in the city centre
A terrace, a garden and a playground are just a few of the amenities provided at Empress Palace Hotel. In addition to dry cleaning/laundry services and a fireplace in reception, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Express check-out, wedding services and outdoor furniture
  • A TV in reception and smoke-free property
Room features
All guest rooms are individually furnished, and have comforts, such as heated floors and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and separate sitting areas.
Extra conveniences in all rooms include:
  • Heated floors, rainfall showers and baths or showers
  • Private fenced gardens, wardrobes/cupboards and heated floors

Languages

Arabic, English, Farsi, Hindi

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 3 metres
  • Street parking available
  • Free secured, uncovered self parking on site
  • Limited on-site parking (max 1 space per unit)

Things to do

  • Playground
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Playground

Conveniences

  • Limited-hour front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Dry cleaning/laundry service
  • Wedding services

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance

More

  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Shared kitchen access

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 49.00
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out fee: USD 49
Express check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of USD 29 per pet, per day (maximum of USD 4 per stay), plus a one-off cleaning fee of USD 20 and a deposit of USD 100 per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 150 per accommodation, per stay
  • Cash Breakage deposit: USD 50 per stay
  • Cleaning fee: USD 39 per accommodation, per stay.
  • Administrative fee: USD 29 per accommodation, per night
  • Service fee: USD 10 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per day
  • Pet fee: USD 29 per pet, per day (maximum USD 4 per stay) plus a one-off USD 20 cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-out fee: USD 49
  • Electricity fee: USD 5 per night
  • Heating fee: USD 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Empress Palace Hotel Surrey
Empress Palace Hotel Guesthouse
Empress Palace Hotel Guesthouse Surrey

Frequently asked questions

Is Empress Palace Hotel pet-friendly?

Yes, pets are allowed at this property. There's a deposit of USD 100 per day and a fee of USD 29 per pet, per day. A cleaning fee of USD 20 also applies. Service animals are exempt from fees.

How much does it cost to stay at Empress Palace Hotel?

As of 13 July 2025, prices found for a 1-night stay for 2 adults at Empress Palace Hotel on 21 July 2025 start from AU$114.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Empress Palace Hotel?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Empress Palace Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Early check-in is available for a fee of USD 49.00 (subject to availability). After-hours check-in is not available.

What time is check-out at Empress Palace Hotel?

Checkout is at noon. Late checkout is available for USD 49.

Where is Empress Palace Hotel located?

Located in the heart of Surrey, this guesthouse is within 2 miles (3 km) of Taj Park Convention Centre, Holland Park and Central City Shopping Centre. Bear Creek Park and Surrey Arts Centre are also within 3 miles (5 km).

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Empress Palace Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 108 out of 155 reviews
Rating 8 - Good. 4 out of 155 reviews
Rating 6 - Okay. 1 out of 155 reviews
Rating 4 - Poor. 5 out of 155 reviews
Rating 2 - Terrible. 37 out of 155 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

Upon arrival we were received nicely Very neat location
Stayed 1 night in Jul 2025

10/10

Good personal Super comfortable
Stayed 1 night in Jul 2025

10/10

Clean and esdy to find
Stayed 1 night in Jul 2025

10/10

Loved it They have economic type room and VIP I suggest you book Suites Safe location and close to airport
Stayed 1 night in May 2025

10/10

We booked it as it was in premium area All aspects was 👍
Stayed 1 night in Jun 2025

10/10

Perfect for couples or family It was majestic inside the palace area We could book cheeper in back side no access to palace though
Stayed 1 night in Jun 2025

10/10

Excellent suite
Stayed 1 night in Jun 2025

10/10

Fabulous for group We booked family room with two extra size king and two extra single bed Our team of 7 had marvelous sleep over We had great time in concert near by and after great gathering in our room Super great hosts
Stayed 1 night in Jul 2025

10/10

It was a beautiful family hood area I can say my boy friend liked it as they could drive me daily to shop Clean and quiet Cheaper then hotel
Stayed 1 night in Jun 2025

10/10

Exactly as we want In the city and buss stop taking us anywhere
Stayed 1 night in Jul 2025

10/10

The builders or whoever set up this property for the community to stay there for a few days to celebrate my educational graduation ceremony with my students, and we had a very good hostess at the property we booked a package consist of Camera Man singers dancers for our ceremony ask them and they gave you a good rate
Stayed 1 night in Jul 2025

10/10

Highly highly recommendable
Stayed 1 night in Jun 2025

10/10

We felt very good at that place We are sure we book again It is a mini boutique hotels with all types of rooms or suites to book as of clients budget We chose economic type with a shared bath for two rooms It was a peaceful experience
Stayed 1 night in May 2025

10/10

Cash payment and easy to handle Positive vibe
Stayed 1 night in Jun 2025

10/10

We will return back to book it again
Stayed 1 night in Jun 2025

10/10

It us our third time booking here and we saw much more upgrade each time Place us a palace and so much if respected clients coming as we saw It is not a hotel hotel but a palace being used as hotel Very good price
Stayed 1 night in Jun 2025

10/10

We had a pleasure of meeting top sake Tesla agent at the place who has a suite beside us They gave us exact suite we booked Top level are suites and base level are shared bath and private room that are less pricey Garden was superb and free usage of kitchen and sport and WiFi and parking was greatest way of pleasing us Room was spacious and very cleaned area Cool AC was good 👍 We thanks God for having good trip in canada 🇨🇦
Stayed 1 night in Jun 2025

10/10

We got as we booked and paid on arrival by e transfer They work from 3 to midnight
Stayed 3 nights in Jun 2025

10/10

We got the suite as we booked for Price was as what we received on our email by Expedia We paid on arrival and found it a very perfect suite
Stayed 1 night in Jun 2025

10/10

We are super delighted to find the Perfect place for our long stays Private suite we booked was on the top level with super unique Egyptian design Very good lady who host us Price was as listed in our email We paid on person by cash
Stayed 1 night in Jun 2025

10/10

Honestly I can not find any negativity We paid cash and it was super nice property as of our feature request
Stayed 1 night in Jun 2025

10/10

Comfy beddings Spacious Free parking and WIFI Great location Best for value
Stayed 1 night in Feb 2025

2/10

They asked for cash upon check in
Stayed 2 nights in May 2025

10/10

It was agood suite we booked on top level Base level are economic with shared bath between two room and small size Book suites in my opinion They provide free parking when you book suites sometimes on premise We booked three weeks and each week in different room to try the palace So we know the best parts is located on top level We will book it again when we get back to the city
Stayed 1 night in May 2025

10/10

This was our second visit in this place. It is super majestic ass, the photo that we saw online be the state in economy room that was private, the small room with one queen bed, and nightstand and closet. Kitchen and living room garden was amazing in front of room, that of course it is shared between few guests like 23 other guest. It was our previous booking, but this time we decided to choose private suite Royal Majesty suite was located in the top. Amazing amazing choice It was a private suite private bathroom inside of the room, huge walk-in closet, huge bathroom, side by side windows with great AC fast free Wi-Fi, free parking, and the host was super professional, highly recommend private suite
Stayed 1 night in Jun 2025