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"We came here last minute for my birthday and got treated us so good! We got our room changed to on the golf course and treated to complementary wine! Raghaw at the front desk was awesome and got us dinner reservations when we were last minute booking! Great stay, we’ll be back!"

"Nice personal working there, I just wish they will provide water bottle for drinking, I stayed one week "

"My son and I totally enjoyed staying with you for our 3 day trip to Victoria. I would totally recommend and will stay with you again on my next trip. "

"I had a wonderful experience here. They were very accommodating to me and my Girl Guide Unit. The staff was very understanding and helped me out when needed. There was an issue trying to get ahold of the front desk on the one day (over 1.5 hours to get a hold of anyone - we called & went to the counter & no one was around. And there were a bunch of people wanting to check in). Breakfast is the basic free breakfast, but it hit the spot to get us going. I would say being there early because each morning, they ran out of drinks & food. I love the fact that they had games to bring to the rooms to play. That was a hit for the girls in their rooms. The lake is beautiful and peaceful. You can sit on your deck and enjoy a coffee/tea with your breakfast and enjoy the scenery."

"Wonderful "

"Clean and convenient "

"Steps from the Black Ball ferry, walking distance to restaurants and shops and the 75 bus that takes you right to Butchart Gardens. Nice restaurant, and all the rooms have a view. Will definitely stay here again. "

"Restaurant was delicious! "

"The bed was super comfortable, I have a difficult time usually with hotel beds, but this one was great, I slept like a rock! The food at the Blue Crab Restaurant in the hotel lobby was great as well, the Clam Chowder specifically was amazing! Overall I had a great experience at this hotel, and would definitely stay here again the next time I'm in Victoria! "