10/10 Excellent
Gloria
Travelled with family
9 Dec 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden gem in a centralized location. This simply elegant Renaissance palace is away from the main tourist areas yet only a few feet from the Strada Nova, shopping and restaurants. From this location we walked all of Venice never needing to take a vaporetto. We stayed a week in a junior suite with balconies and views of a small canal. The room was spacious and extremely well appointed, leaving us wanting for nothing. The hotel advertises its level of care which we found to be exceptional. The staff is an amiable team dedicated to excellent, warm and friendly service. It was a pleasure to watch them interact with each other. If you have a problem they will solve it. Kudos to Alessandro and his attentive charming professionalism as well as Michela and Sylvia. EVERY staff member including the housekeepers contributed to the feeling of being well cared for.
The hotel lobby has a small bar and breakfast room that that features a modest international breakfast included with the price of your room. Breakfast room service is also an option.
There is no elevator in this historical building but the gracious staff managed our baggage for us.
Some of the room features that contributed most to our comfort were:
Heated marble bathroom floor
Heated towel rack
Rainfall and hand held shower
Great water pressure
Large soaking tub in a room separate from the toilet
Quality linens
Massive room with high ceilings, well heated.
In room electric tea kettle, china cups, reasonablely priced minibar
Gloria
Stayed 7 nights in Nov 2024