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Gran Hotel Diligencias

4.0 star property
Hotel with a full-service spa, steps from Veracruz Cathedral

Photo gallery for Gran Hotel Diligencias

Outdoor pool
View from room
Superior Suite
Lobby sitting area
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • Gym
  • Laundry
The current price is AU$74
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Air conditioning
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Down duvet
Hairdryer
Rainfall showerhead
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

Highlights

Air conditioning
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Down duvet
Hairdryer
Rainfall showerhead
Private bathroom
  • 64 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Air conditioning
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Down duvet
Hairdryer
Rainfall showerhead
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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Front of property - evening/night

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  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, (1008)
The price is AU$108
includes taxes & fees
14 Mar - 15 Mar
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About the area

Map
1115 Independence Avenue Downtown, Veracruz, VER, 91700

What's nearby

  • Zócalo - 1 min walk - 0.1 km
  • Veracruz Cathedral - 1 min walk - 0.2 km
  • Veracruz Harbour - 4 min walk - 0.4 km
  • Carranza Lighthouse - 8 min walk - 0.8 km
  • San Juan de Ulua Castle - 11 min drive - 8.6 km

Getting around

  • Veracruz Central Station - 8 min walk
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 26 min drive

Restaurants

  • ‪Bar Prendes - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Gran Cafe del Portal - ‬1 min walk
  • ‪Restaurant Bar Prendes - ‬1 min walk
  • ‪Restaurante Bar Regis - ‬2 min walk

About this property

Gran Hotel Diligencias

Upscale hotel near Veracruz Cathedral
Located close to Flea Market and City Museum, Gran Hotel Diligencias provides a terrace, dry cleaning/laundry services and car hire on-site. Treat yourself to hydrotherapy, a hot stone massage or a body scrub at SPA TRIDOSHA, the on-site spa. The on-site Spanish cuisine restaurant, Mariscos Villarica, serves lunch. In addition to a bar and a 24-hour health club, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self-parking and valet parking
  • A round-trip airport shuttle (surcharge), tour/ticket information and a 24-hour front desk
  • Smoke-free property, free newspapers and multilingual staff
  • Guest reviews speak highly of the central location and helpful staff
Room features
All 121 rooms include comforts such as premium bedding and laptop-compatible safes, as well as perks such as free WiFi and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Bathrooms with rainfall showers and designer toiletries
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mariscos Villarica

Things to do

  • 24-hour health club
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 200.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Rollaway bed fee: MXN 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gran Diligencias
Gran Diligencias Veracruz
Gran Hotel Diligencias
Gran Hotel Diligencias Veracruz
Gran Hotel Veracruz
Gran Hotel Diligencias Hotel
Gran Hotel Diligencias Veracruz
Gran Hotel Diligencias Hotel Veracruz

Frequently asked questions

Does Gran Hotel Diligencias have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Gran Hotel Diligencias?

As of 7 Mar 2025, prices found for a 1-night stay for 2 adults at Gran Hotel Diligencias on 9 Mar 2025 start from AU$74.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Gran Hotel Diligencias pet-friendly?

No, pets are not allowed at this property.

How much is parking at Gran Hotel Diligencias?

Self-parking and valet parking are free at this property.

What time is check-in at Gran Hotel Diligencias?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Gran Hotel Diligencias?

Checkout is at 1 PM.

Does Gran Hotel Diligencias provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Gran Hotel Diligencias located?

Located in Malecon, this spa hotel is within a 5-minute walk of Veracruz Cathedral, Veracruz Harbour and Flea Market. City Museum and Carranza Lighthouse are also within 10 minutes. Veracruz Central Station is 8 minutes by foot.

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Gran Hotel Diligencias Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 558 out of 1007 reviews
Rating 8 - Good. 254 out of 1007 reviews
Rating 6 - Okay. 116 out of 1007 reviews
Rating 4 - Poor. 41 out of 1007 reviews
Rating 2 - Terrible. 38 out of 1007 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

michael

Near many places to eat and shop.
Stayed 1 night in Jan 2025

8/10 Good

Constantino

The restaurant has a great buffet! A nice bar with live music every weekend! Great location!
Stayed 6 nights in Jan 2025

10/10 Excellent

Jonathan

Very close to the historic district, the square in front of the hotel is a local hub for live music and dancing
Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth

Love the location and there is a lot activities around the area, hotel excellent service very nice people
Stayed 5 nights in Nov 2024

8/10 Good

Wilhelmus

The location
Stayed 1 night in Jan 2025

10/10 Excellent

Guadalupe

Bell boy was extraordinary
Stayed 1 night in Feb 2025

10/10 Excellent

Carl

Great service, convenient.
Stayed 1 night in Dec 2024

10/10 Excellent

jose

I love the place. Staff was amazing.
Stayed 4 nights in Dec 2024

10/10 Excellent

sonia

Very nice staff
Stayed 1 night in Dec 2024

10/10 Excellent

Guillermo

Excelente
Stayed 5 nights in Dec 2024

10/10 Excellent

Leonardo

You can walk to pretty much everything!
Stayed 6 nights in Sep 2024

10/10 Excellent

Diana

Very nice properties
Stayed 6 nights in Sep 2024

6/10 Okay

Nancy

Location is great but construction out side road will go on for a while
Stayed 2 nights in Nov 2024

10/10 Excellent

Maria

Liked: Amenities
The Hotel smelled very clean. I had a nice view of the plaza and church near by. One has to walk 1 to 2 blocks from the hotel to get a cab or public trans. The staff was very efficient, quick check in and out. Overall very nice.
Stayed 1 night in Nov 2024

6/10 Okay

Teresa

Liked: Staff & service, property conditions & facilities
May be long time ago was very elegant, actually the entrance/lobby it’s very nice. But the rest of the hotel looks very old and deteriorated. Very sad to see how can they let go something so nice and elegant into something so ugly.
Stayed 4 nights in Nov 2024

10/10 Excellent

Claudia

The location is great if you do not have a car… everything downtown is walking distance… if you have a car the hotel has a very safe parking… the rooms are very spacious
Stayed 6 nights in Jun 2024

6/10 Okay

Monica

Great location in the heart of the city, but the plaza is noisy until the early hours of the day (1:00 AM).
Stayed 2 nights in Sep 2024

10/10 Excellent

Irma

.
Stayed 7 nights in Dec 2024

8/10 Good

Elizabeth

Very good location, excellent food from their restaurant, but we had problems with the air conditioning and the very uncomfortable bathtub.
Stayed 4 nights in Jul 2024

4/10 Poor

Verified traveller

Disliked: Staff & service
It was ok the service was terrible
Stayed 2 nights in Aug 2024

6/10 Okay

Patricia E

Liked: Staff & service, property conditions & facilities
The hotel needs updating; some parts are lovely, others need revamping. Our room itself was lovely. On three sides of the hotel, the streets were under massive construction so it was very noisy and at times unsafe: open manholes nearby difficult to manuever around at times. That would have been helpful to know ahead of time. Housekeeping staff were lovely & helpful.
Stayed 2 nights in Nov 2024

6/10 Okay

DIANA IVETTE

Disliked: Amenities, property conditions & facilities
The hotel was clearly a beautiful and Grand hotel bit is now very very worn down and they do not seem to want to do much about it. The staff is friendly and the restaurants are superb
Stayed 5 nights in Jul 2024

2/10 Terrible

Edin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
bed are like a rock!!
Stayed 1 night in Jul 2024

6/10 Okay

Felix

Noise A/C and toilet seat lid broken never fixed after complaint about it. Bed mattress real stif. Room and hotel very nice. Personel well customer friendly. Hotel is in needed of TLC
Stayed 3 nights in Sep 2024

8/10 Good

Maria

Construction around the building
Stayed 1 night in Jul 2024