The Castle at Swan Lake

3.5 star property
Hotel in Vernon with seasonal outdoor pool and restaurant
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Castle at Swan Lake

View from property
King Deluxe Suite | Private kitchen
Seasonal outdoor pool, pool umbrellas, pool loungers
Aerial view
Seasonal outdoor pool, pool umbrellas, pool loungers
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Air conditioning
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Parking included
    Parking included
The price is AU$170
includes taxes & fees
25 Nov - 26 Nov

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 2 of 2 rooms

King Deluxe Suite

Highlights

Balcony or patio
Fireplace
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

King Executive Suite

Highlights

Balcony
Individually furnished
Fireplace
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 88 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About the area

Map
7905 Greenhow Road, Vernon, BC, V1B 3S2

What's nearby

  • Swan Lake - 20 min walk - 1.7 km
  • Historic O'Keefe Ranch - 5 min drive - 5.7 km
  • Village Green Shopping Centre - 6 min drive - 6.2 km
  • Planet Bee Honey Farm - 11 min drive - 11.3 km
  • Silver Star Mountain Resort - 27 min drive - 23.9 km

Getting around

  • Kelowna, BC (YLW-Kelowna Intl.) - 41 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Tim Hortons - ‬6 min drive
  • ‪Wendy's - ‬6 min drive
  • ‪Starbucks - ‬6 min drive
  • ‪Burger King - ‬6 min drive

About this property

The Castle at Swan Lake

Property highlights
Consider a stay at The Castle at Swan Lake and take advantage of a terrace, a garden and an arcade/games room. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with laundry facilities and a business centre.
Other perks include:
  • A seasonal outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • 1 meeting room, a TV in reception and barbecues
  • A computer station, luggage storage and a banquet hall
  • Guest reviews say great things the pool, helpful staff and location
Room features
All guest rooms at The Castle at Swan Lake have comforts, such as fireplaces and premium bedding, as well as amenities, such as free WiFi and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Rainfall showers, deep-soaking baths and free toiletries
  • 40-inch flat-screen TVs with cable channels
  • Balconies or patios, kitchens and full-sized fridge/freezers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • A restaurant

Family friendly

  • Arcade/game room
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 steps to reach entrance
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Fireplace
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 10:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Property is located on a hill and guests with mobility issues may find accessibility limited.

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CAD 28.25 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 28.25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms

Property is also known as

Castle Swan Lake Pomeroy Hotel Vernon
Castle Swan Lake Pomeroy Hotel
Castle Swan Lake Pomeroy Vernon
Castle Swan Lake Pomeroy
Castle Swan Lake Hotel Vernon
Castle Swan Lake Hotel
Castle Swan Lake Vernon
Castle Swan Lake
The Castle at Swan Lake by Pomeroy
The Castle at Swan Lake Hotel
The Castle at Swan Lake Vernon
The Castle at Swan Lake Hotel Vernon

Frequently asked questions

Does The Castle at Swan Lake have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at The Castle at Swan Lake?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at The Castle at Swan Lake on 25 Nov 2024 start from AU$170.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Castle at Swan Lake pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of CAD 28.25 per accommodation, per night. Service animals are exempt from fees.

How much is parking at The Castle at Swan Lake?

Self-parking is free at this property.

What time is check-in at The Castle at Swan Lake?

Check-in start time: 4 PM; check-in end time: 10:30 PM. Late check-in is available during limited hours.

What time is check-out at The Castle at Swan Lake?

Checkout is at 11:00 AM.

Where is The Castle at Swan Lake located?

Situated in Vernon, this hotel is within 1 mile (2 km) of Splashdown Vernon and Swan Lake. Historic O'Keefe Ranch and Village Green Shopping Centre are also within 6 miles (10 km).

The Castle at Swan Lake Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 713 out of 1011 reviews" "
Rating 8 - Good. 229 out of 1011 reviews" "
Rating 6 - Okay. 50 out of 1011 reviews" "
Rating 4 - Poor. 12 out of 1011 reviews" "
Rating 2 - Terrible. 7 out of 1011 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shantelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll leave a review once I’ve stated the night
Stayed 1 night in Nov 2024

10/10 Excellent

marianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent as always
Stayed 1 night in Nov 2024

6/10 Okay

Kathleen

Stayed 2 nights in Oct 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second experience with the Castle. It was excellent. The staff are very friendly and professional. It’s beautiful quiet and perfect for my needs. I will not hesitate in the future to stay again. Highly recommend!
Stayed 2 nights in Nov 2024

10/10 Excellent

Devin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here a few times, always excellent.
Stayed 1 night in Oct 2024

8/10 Good

Brianna

Stayed 2 nights in Sep 2024

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Oct 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service
Beautiful spot. Rooms were exceptional
Stayed 1 night in Oct 2024

10/10 Excellent

Madison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here many times and always come back.
Stayed 1 night in Oct 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Big room with full kitchen with dishes pots pans etc. Super friendly, helpful staff Very limited dining walking but can drive 10 mins and have a lot of options
Stayed 1 night in Oct 2024

10/10 Excellent

Leslie

Stayed 1 night in Sep 2024

8/10 Good

Nick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my first choice in Vernon.
Stayed 1 night in Oct 2024

10/10 Excellent

Zeqin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

George

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the room so much we are going back for thanksgiving and cancelled our other reservation at another hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely facility, funny the castle in name was more like a faux castle! Overlooking the swan lake, over retail strip and fast road way
Stayed 2 nights in Oct 2024

8/10 Good

Irene, Edmonton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were great and the view was awesome! Parking wasn't the best and a little hard to get luggage to suites.
Stayed 1 night in Sep 2024

10/10 Excellent

CARLA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find on the main road, quiet, big rooms, comfortable bed, wonderful place to stay!
Stayed 1 night in Oct 2024

8/10 Good

Kathy

Stayed 1 night in Sep 2024

10/10 Excellent

Nicole, Osoyoos

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids loved the pool! Nice big suites
Stayed 1 night in Sep 2024

8/10 Good

Betsy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is next to a busy highway and the traffic was loud. Too loud to enjoy the nice deck looking out at the lake. Front desk staff was awesome and helped us put air in our flat tire so we could get to a tire shop. Five stars for the staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Troy, Victoria

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great dog friendly option near Vernon. Huge suites.
Stayed 1 night in Sep 2024

10/10 Excellent

Meaghan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay! The large rooms with the living space made it very relaxing. We cannot wait to come back
Stayed 3 nights in Sep 2024

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very cozy hotel with nice big rooms. The bed was extremely comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

SILVANO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Stuart

Liked: Cleanliness, staff & service
Make sure you get a room at the back. The Castle is on a very busy road.
Stayed 1 night in Sep 2024