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Best Western Plus Carlton Plaza Hotel

3.5 star property
Experience all that downtown has to offer from this central hotel location. Get energized for your day with breakfast then stay connected on-the-go.

Photo gallery for Best Western Plus Carlton Plaza Hotel

Lobby
Exterior
Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed)
Reception
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Gym
  • Laundry
  • Parking available
  • Air conditioning
The current price is AU$178
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Renovated in 2019
Shower/bath combination
Private bathroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchenette

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Dining table
  • 51 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed)

Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed)

Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed)

Highlights

Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
TV
Renovated in 2019
Shower/bath combination
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Renovated in 2019
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
23 Feb - 24 Feb
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About the area

Map
642 Johnson St, Victoria, BC, V8W1M6

What's nearby

  • Chinatown - 4 min walk
  • Royal BC Museum - 11 min walk
  • British Columbia Parliament Building - 13 min walk
  • Victoria Harbour - 14 min walk
  • Victoria Clipper Ferry Terminal - 18 min walk

Getting around

  • Victoria, BC (YYJ-Victoria Intl.) - 31 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Tacofino - ‬7 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪The Vicious Poodle - ‬2 min walk
  • ‪Burger King - ‬1 min walk

About this property

Best Western Plus Carlton Plaza Hotel

Hotel rejuvenated in 2019 and located near Chinatown
Located close to The McPherson Playhouse and Market Square, Best Western Plus Carlton Plaza Hotel provides a hair salon, dry cleaning/laundry services and a gym. Free in-room WiFi is available to all guests, along with a 24-hour business centre and a restaurant.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), valet parking (surcharge) and an electric car charging station
  • Express check-out, a TV in reception and ATM/banking services
  • A front desk safe, smoke-free property and tour/ticket information
  • Guest reviews give top marks for the central location and helpful staff
Room features
All 108 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 55-inch TVs with cable channels
  • Wardrobes/cupboards, fridges and free infant beds

Languages

Chinese (Mandarin), English, Hindi, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (CAD 16 per day)
  • Valet parking on site (CAD 20 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 8:00 AM to 1:00 PM for a fee: CAD 15 to 25 for adults and CAD 15 to 25 for children
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15 to 25 for adults and CAD 15 to 25 for children
  • Valet parking fee: CAD 20 per day (in/out privileges)
  • Nearby parking fee: CAD 16 per day (591 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Best Western Carlton Hotel
Best Western Carlton Plaza Hotel
Best Western Plus Carlton
Best Western Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Victoria
Carlton Plaza Hotel
Hotel Best Western Carlton
Hotel Carlton Plaza
Victoria Best Western
Best Western Victoria
Best Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Hotel Hotel Victoria

Frequently asked questions

Is Best Western Plus Carlton Plaza Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Best Western Plus Carlton Plaza Hotel?

As of 21 Feb 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Carlton Plaza Hotel on 23 Feb 2025 start from AU$177.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Plus Carlton Plaza Hotel?

Valet parking is available for CAD 20 per day.

What time is check-in at Best Western Plus Carlton Plaza Hotel?

Check-in begins at 4:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Best Western Plus Carlton Plaza Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Best Western Plus Carlton Plaza Hotel located?

Located in Downtown Victoria, this hotel is within a 5-minute walk of The McPherson Playhouse, Market Square and Chinatown. Fan Tan Alley and Victoria Conference Centre are also within 10 minutes.

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Best Western Plus Carlton Plaza Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 624 out of 1015 reviews
Rating 8 - Good. 271 out of 1015 reviews
Rating 6 - Okay. 76 out of 1015 reviews
Rating 4 - Poor. 26 out of 1015 reviews
Rating 2 - Terrible. 18 out of 1015 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Katherine

All around great stay!
Stayed 1 night in Feb 2025

8/10 Good

Emilia

Great location and service
Stayed 3 nights in Feb 2025

8/10 Good

Jagvinder

Good hotel
Stayed 2 nights in Jan 2025

8/10 Good

Tami

Situated near restaurants, shopping, pubs and entertainment. Staff was friendly and helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Ted

Staff were so nice! A lovely spot for a staycation
Stayed 1 night in Feb 2025

8/10 Good

Manooj

One of the affordable property in Victoria
Stayed 2 nights in Dec 2024

10/10 Excellent

Jayne

Very friendly staff and the texts we got over our stay were fabulous Thanks
Stayed 2 nights in Jan 2025

8/10 Good

SHAYNA

Walkable to pubs and restaurants.
Stayed 2 nights in Dec 2024

10/10 Excellent

Janine

Excellent staff and lovely extremely clean rooms and close to everything
Stayed 1 night in Dec 2024

10/10 Excellent

Faustine

I will go back it was so awesome!
Stayed 2 nights in Jan 2025

10/10 Excellent

Wu

Located in downtown and convenient; room conditions are clean; staff is nice and helpful
Stayed 1 night in Jan 2025

10/10 Excellent

Yasmín

Excelente
Stayed 1 night in Feb 2025

6/10 Okay

Ellister

Location was very good.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ernie

I love smiles and friendly out going staff. This group was great. I could share my daily stories and what I got in return was receptive ears. Great place to stay.
Stayed 8 nights in Jan 2025

10/10 Excellent

Jennifer

Very welcoming and accommodating. Great location.
Stayed 1 night in Jan 2025

10/10 Excellent

Ragan

The hotel was great.
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

I was well greeted. The hotel room was well kept. I would definitely come back.
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Excellent location for a trip to the theatre
Stayed 1 night in Dec 2024

10/10 Excellent

Tiffany

Clean, easy check in and out. Only concern was outside the hotel, lots of homeless people. Didn’t feel very safe so you just have to be very cautious but that isn’t the hotels fault. Everything with the stay was fantastic
Stayed 1 night in Feb 2025

10/10 Excellent

Tara

Very pleasant and helpful staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Jeffrey

overall great stay
Stayed 1 night in Sep 2024

10/10 Excellent

Lillian

Very convenient location, could walk to many areas downtown, Fishermans wharf.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kyla

Staff were extremely helpful!
Stayed 3 nights in Dec 2024

10/10 Excellent

Paul

Great staff. Lots to do around. Places to eat. Things to see. Great place.
Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan

Everything and everyone was fiya
Stayed 4 nights in Jan 2025

General hotel information

Reasons to Book
Spacious Rooms & Nearby Parking
Check-In Time
4:00 PM
Check-Out Time
12:00 PM
Star Rating
3.5