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ARCOTEL Kaiserwasser Vienna

4.0 star property
Family-friendly hotel connected to the convention centre in Donaustadt with a health club
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ARCOTEL Kaiserwasser Vienna

Exterior
Breakfast, lunch, dinner served; garden views
Lobby
Spa
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
  • Bar
  • Gym
  • 24/7 front desk
  • Parking available
The price is AU$144
includes taxes & fees
7 Jan - 8 Jan 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite (Deluxe)

Junior Suite (Deluxe)

Junior Suite (Deluxe)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room

Comfort Room

Comfort Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Superior Room

In-room safe, desk, laptop workspace, blackout curtains

Superior Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 61 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
Exterior

Hotel Schani UNO City

Pet-friendly
Free WiFi
Restaurant
Air conditioning
9.4 out of 10, Exceptional, (170)
The price is AU$155
includes taxes & fees
19 Dec - 20 Dec
Hotel Schani UNO City

About the area

Map
Wagramer Strasse 8, Vienna, Vienna, 1220

What's nearby

  • Vienna International Centre - 4 min walk
  • Messe Wien Exhibition and Congress Center - 5 min drive
  • Prater - 6 min drive
  • St. Stephen's Cathedral - 8 min drive
  • Ernst Happel Stadium - 8 min drive

Getting around

  • Kaisermuhlen-Vienna International Centre U-Bahn - 3 min walk
  • Handelskai Station - 4 min drive
  • Vienna International Airport (VIE) - 17 min drive

Restaurants

  • ‪Copa Cagrana - ‬11 min walk
  • ‪VIC Cafeteria - ‬3 min walk
  • ‪Regus - Vienna, DC Tower - ‬7 min walk
  • ‪Krokodü Am Copa Beach - ‬10 min walk
  • ‪Vital Lounge - ‬7 min walk

About this property

ARCOTEL Kaiserwasser Vienna

Upscale eco-certified hotel near Vienna State Opera
A terrace, a garden and a playground are just a few of the amenities provided at ARCOTEL Kaiserwasser Vienna. For some rest and relaxation, visit the sauna. The on-site restaurant, Restaurant UNO, offers breakfast, lunch, dinner and garden views. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
Other perks at this hotel include:
  • Limo/town car service, buffet breakfast (surcharge) and self-parking (surcharge)
  • Babysitting (surcharge), tour/ticket information and coffee/tea in reception
  • Smoke-free property, a lift and a computer station
  • Guest reviews give top marks for the helpful staff
Room features
All 282 rooms boast comforts, such as laptop-compatible safes and laptop-friendly workspaces, as well as perks, such as air conditioning and separate sitting areas.
More amenities include:
  • Bathrooms with baths or showers and free toiletries
  • LCD TVs with satellite channels and DVD players
  • Separate sitting areas, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Bosnian, Bulgarian, Croatian, Dutch, English, Filipino, French, German, Polish, Romanian, Serbian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Parking on site (EUR 30 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 24 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurant UNO
  • U-ONE Bar

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • Area rugs in room
  • Lift

More

  • 5 floors
  • Banquet hall
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with satellite channels
  • Pay films

Food and drink

  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 24 per person
  • Airport shuttle fee: EUR 45 per vehicle (one-way)
  • Self-parking fee: EUR 30 per day
  • Pet fee: EUR 15 per pet, per night
  • Housekeeping is available for an additional fee and varies based on unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Arcotel Kaiserwasser
Arcotel Kaiserwasser Hotel
Arcotel Kaiserwasser Hotel Vienna
Arcotel Kaiserwasser Vienna
Arcotel Vienna
Kaiserwasser
Kaiserwasser Vienna
ARCOTEL Kaiserwasser Vienna Hotel
ARCOTEL Kaiserwasser Vienna Hotel
ARCOTEL Kaiserwasser Vienna Vienna
ARCOTEL Kaiserwasser Vienna Hotel Vienna

Frequently asked questions

Is ARCOTEL Kaiserwasser Vienna pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 15 per pet, per night.

How much does it cost to stay at ARCOTEL Kaiserwasser Vienna?

As of 11 Dec 2024, prices found for a 1-night stay for 2 adults at ARCOTEL Kaiserwasser Vienna on 7 Jan 2025 start from AU$144.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at ARCOTEL Kaiserwasser Vienna?

Self-parking is available for EUR 30 per day.

What time is check-in at ARCOTEL Kaiserwasser Vienna?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at ARCOTEL Kaiserwasser Vienna?

Checkout is at noon.

Does ARCOTEL Kaiserwasser Vienna provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 45 per vehicle applies.

Where is ARCOTEL Kaiserwasser Vienna located?

This family-friendly Vienna hotel is located on a river, within a 5-minute walk of United Nations Industrial Development Organization Headquarters and Vienna International Centre. Alte Donau and International Atomic Energy Agency are also within 10 minutes. Kaisermuhlen-Vienna International Centre U-Bahn is only a 3-minute walk and Donauinsel U-Bahn is 10 minutes.

Reviews

8.4

Very good

Rating 10 - Excellent. 418 out of 1002 reviews" "
Rating 8 - Good. 433 out of 1002 reviews" "
Rating 6 - Okay. 97 out of 1002 reviews" "
Rating 4 - Poor. 38 out of 1002 reviews" "
Rating 2 - Terrible. 16 out of 1002 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Maria

Business traveller
Liked: Cleanliness, staff & service, amenities
A good place to stay especially if you are working at VIC. Underground station is within 5 minutes walk. Good breakfast. The only negative is that room furniture is not comfortable: bedside table is hard to reach, some hideous corner armchair, no proper desk. Otherwise good.
Stayed 4 nights in Dec 2024

10/10 Excellent

Christopher

Stayed 1 night in Oct 2024

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 4 nights in Oct 2024

10/10 Excellent

Adarsh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Igor, Oshawa

I have asked for an upgrade of my room, because I am a Gold Member, but they gave me the smallest room on the executive floor and empty room minibar. I complained to another clerk and have received a larger room (quite good one) and filled minibar. However, next day, the minibar has not been refilled. However, I again complained and have received a couple of free drinks. Also, I have left request to prepare my room after 11.30 am, but nothing has happen for two days. I am upset that such simple things have to be done without any complaints from myself!
Stayed 3 nights in Oct 2024

8/10 Good

Alexandre

Business traveller
Liked: Cleanliness
Good hotel near the UN and a metro station. The breakfast was fine. The restaurant has limited options for dinner. The rooms are relatively large and comfortable. Staff is not particularly welcoming but is overall professional.
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Stayed 2 nights in Aug 2024

8/10 Good

Hasan

Liked: Cleanliness, staff & service, property conditions & facilities
na
Stayed 9 nights in Aug 2024

6/10 Okay

Igor, Oshawa

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Almost no Internet in a room! Lower two floors still with paint smell!
Stayed 5 nights in Jul 2024

10/10 Excellent

Tawni

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Dmitry

Stayed 1 night in Jun 2024

10/10 Excellent

christian

Stayed 2 nights in May 2024

10/10 Excellent

christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, Convenient, Exceptional Service
Value for money. Customer service was exceptional. Many thanks for the exceptional welcome and attentiveness . Kudos to Claudia, Vivian, Rodolfo and Alexis- all gems of the Hotel.
Stayed 1 night in May 2024

10/10 Excellent

jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vienna weekend
Great location close to transport links, but near river and greenery. Excellent breakfast buffet, rooms bright and clean, staff helpful and friendly.
Stayed 3 nights in May 2024

6/10 Okay

Eswarampillai

Business traveller
Liked: Cleanliness
Need to be technology modernised.
Stayed 1 night in May 2024

10/10 Excellent

RAUL, VIENNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 1 night in Apr 2024

4/10 Poor

Andre

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
No A/C and WiFi for all 7 days I stayed here
Stayed 6 nights in Apr 2024

8/10 Good

Nicolas, Weston

Travelled with family
Liked: Cleanliness, staff & service
Decent hotel
Stayed 2 nights in Mar 2024

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, staff & service
Very close to subway red line
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Dylan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cozy safe and accessable place

6/10 Okay

Mythri

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
The best thing about this property is its location, if you are going for businness at the VIC. This hotel is literally accross the street from the VIC and U station. The food was also very good. The cons were the dated carpeting and attendant stuffy smell. For the same price, I prefer staying at NH Danube City, which is a 3-minute walk from the VIC.
Stayed 3 nights in Dec 2023

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location for anyone wanting to visit the VIC. A variety of transit options are accessible in the area as well and its in a good enough location that Westfield Donau Zentrum can be considered walkable by most people. In terms of food, the hotel restaurant is a bit pricey compared to options outside but the attentive nature, cheer and charm of the hotel staff easily make up for this. I would definitely visit again.
Stayed 6 nights in Nov 2023

General hotel information

Reasons to Book
Great Location
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Nearest Airport
Vienna (VIE-Vienna Intl.)