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Anantara Palais Hansen Vienna Hotel

5.0 star property
Luxury Vienna hotel connected to a railway/underground station, a quick walk to Sigmund Freud Museum
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Anantara Palais Hansen Vienna Hotel

Front of property
Lobby
View from room
2 restaurants, breakfast, lunch, dinner served; international cuisine
Designer store
VIP Access

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Room service
    Room service
The price is AU$613
includes taxes & fees
8 Dec - 9 Dec

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Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Grand Room (Premium, Extra Bed 3Adults)

Frette Italian sheets, premium bedding, minibar, in-room safe

Grand Room (Premium, Extra Bed 3Adults)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 281 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite (Extra Bed 3 Adults)

Frette Italian sheets, premium bedding, minibar, in-room safe

Junior Suite (Extra Bed 3 Adults)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 53 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Junior Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 53 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Suite (Anantara)

Frette Italian sheets, premium bedding, minibar, in-room safe

Suite (Anantara)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Extra Bed 2 Adults + 1 Child)

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Junior Suite (Extra Bed 2 Adults + 1 Child)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 53 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Junior Suite, Balcony

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Junior Suite, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 53 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Room (Extra Bed 3 Adults)

Frette Italian sheets, premium bedding, minibar, in-room safe

Premium Room (Extra Bed 3 Adults)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 36 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Anantara, Extra Bed 2Ad + 1Ch)

Frette Italian sheets, premium bedding, minibar, in-room safe

Suite (Anantara, Extra Bed 2Ad + 1Ch)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 68 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Anantara, Extra Bed 3Adults)

Frette Italian sheets, premium bedding, minibar, in-room safe

Suite (Anantara, Extra Bed 3Adults)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 68 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Balcony

Premium Room, Balcony | Room amenity

Premium Room, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room (Premium)

Frette Italian sheets, premium bedding, minibar, in-room safe

Grand Room (Premium)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Frette Italian sheets, premium bedding, minibar, in-room safe

Premium Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 36 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Suite (Premium 1 Bedroom, Extra Bed 2Ad+1Ch)

Frette Italian sheets, premium bedding, minibar, in-room safe

Suite (Premium 1 Bedroom, Extra Bed 2Ad+1Ch)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Premium 1 Bedroom, Extra Bed 3Adults)

Frette Italian sheets, premium bedding, minibar, in-room safe

Suite (Premium 1 Bedroom, Extra Bed 3Adults)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room (Extra Bed 2 Adults + 1 Child)

Frette Italian sheets, premium bedding, minibar, in-room safe

Premium Room (Extra Bed 2 Adults + 1 Child)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 36 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Grand Room (Premium, Extra Bed 2Ad + 1Ch)

Frette Italian sheets, premium bedding, minibar, in-room safe

Grand Room (Premium, Extra Bed 2Ad + 1Ch)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Premium 1 Bedroom)

Frette Italian sheets, premium bedding, minibar, in-room safe

Suite (Premium 1 Bedroom)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

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9.4 out of 10, Exceptional, (728)
The price is AU$871
includes taxes & fees
11 Dec - 12 Dec
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About the area

Map
Schottenring 24, Vienna, Vienna, 1010

What's nearby

  • Sigmund Freud Museum - 8 min walk - 0.7 km
  • Vienna Christmas Market - 13 min walk - 1.2 km
  • St. Stephen's Cathedral - 14 min walk - 1.2 km
  • Hofburg Imperial Palace - 15 min walk - 1.3 km
  • Vienna State Opera - 5 min drive - 3.6 km

Getting around

  • Schottenring U-Bahn - 4 min walk
  • Vienna Franz-Josefs-Station - 19 min walk
  • Vienna International Airport (VIE) - 23 min drive

Restaurants

  • ‪U2 U4 Schottenring - ‬3 min walk
  • ‪Flex - ‬5 min walk
  • ‪Schottenring - ‬3 min walk
  • ‪India Gate - ‬5 min walk
  • ‪Qero - ‬4 min walk

About this property

Anantara Palais Hansen Vienna Hotel

Luxury boutique hotel near Sigmund Freud Museum
Located close to Judenplatz and Servitenkirche, Anantara Palais Hansen Vienna Hotel provides shopping on-site, dry cleaning/laundry services and 2 bars. Indulge in a body scrub, hydrotherapy and a massage at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and a Michelin star rated meal. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a 24-hour health club and a 24-hour business centre.
You'll also enjoy perks such as:
  • An indoor pool
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • An electric car charging station, express check-out and express check-in
  • Babysitting (surcharge), meeting rooms and a front desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 152 individually furnished rooms include comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-compatible safes.
More amenities include:
  • Recycling and eco-friendly cleaning products
  • Bathrooms with rainfall showers and deep-soaking baths
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and free infant beds

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Historic Hotels of the World.

Languages

Arabic, Chinese (Mandarin), English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (EUR 49 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 42 per person
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Cigar Lounge
  • Der Wintergarten
  • Edvard
  • Lobby Bar und Lounge

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • On a river

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1873
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • Pay films
  • Tablet computer

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 25 September 2024 to 22 November 2024 (completion date subject to change). The following areas are affected:
  • Lobby

Guests will have access to the following alternative facilities during the renovation:

  • Business facilities
  • Recreational facilities

Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 2.524 per cent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 42.00 per person
  • Covered self-parking fee: EUR 49 per day
  • Pet fee: EUR 50 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars.

Property is also known as

Hansen Kempinski
Hansen Kempinski Vienna
Kempinski Hansen Vienna
Kempinski Palais Hansen Vienna
Kempinski Palais Vienna
Palais Hansen Kempinski
Palais Hansen Kempinski Hotel
Palais Hansen Kempinski Hotel Vienna
Palais Hansen Kempinski Vienna
Palais Kempinski
Palais Hansen Kempinski Vienna Hotel

Frequently asked questions

Does Anantara Palais Hansen Vienna Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Anantara Palais Hansen Vienna Hotel?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Anantara Palais Hansen Vienna Hotel on 8 Dec 2024 start from AU$599.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Anantara Palais Hansen Vienna Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 50 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Anantara Palais Hansen Vienna Hotel?

Self-parking is available for EUR 49 per day.

What time is check-in at Anantara Palais Hansen Vienna Hotel?

Check-in start time: 3 PM; check-in end time: 5 AM. Late check-in is available during limited hours.

What time is check-out at Anantara Palais Hansen Vienna Hotel?

Checkout is at noon.

Where is Anantara Palais Hansen Vienna Hotel located?

This family-friendly Vienna hotel is located in the historical district, within a 10-minute walk of Sigmund Freud Museum, Servitenkirche and Judenplatz. St. Stephen's Cathedral and Hofburg Imperial Palace are also within 15 minutes. Schottenring U-Bahn is only a 4-minute walk and Schottentor U-Bahn is 5 minutes.

Anantara Palais Hansen Vienna Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 817 out of 1003 reviews" "
Rating 8 - Good. 136 out of 1003 reviews" "
Rating 6 - Okay. 33 out of 1003 reviews" "
Rating 4 - Poor. 11 out of 1003 reviews" "
Rating 2 - Terrible. 6 out of 1003 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Arnaud

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everythibng was perfect. Except for the digital water system in the shower that was a little unreliable
Stayed 2 nights in Sep 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Nice room but not great value for money. Room service was excellent however checkout was disappointing as there was not enough staff and it became chaotic. Fabulous location.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anthony

Stayed 3 nights in Aug 2024

10/10 Excellent

Lauren

Stayed 5 nights in Aug 2024

10/10 Excellent

Jasem

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and room, and excellent staff
Stayed 3 nights in Jul 2024

10/10 Excellent

yeun ae

Stayed 6 nights in May 2024

10/10 Excellent

Ivana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with pleasant and luxurious feel, comfortable rooms, and impeccable service. We truly enjoyed our stay and will try to come back when we are back in Vienna!
Stayed 1 night in Jul 2024

8/10 Good

John

Stayed 3 nights in May 2024

10/10 Excellent

Luba

Stayed 5 nights in May 2024

10/10 Excellent

aharon

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

6/10 Okay

Maayan

Travelled with family
Disliked: Property conditions & facilities
The hotel is old and doesn't feel like luxury 5 stars experience. Cleanliness needs to be improved in the hotel's rooms and corridors. Also, the smell in the hotel isn't good, and it feels like it's old and unmaintained. Despite this, the breakfast is excellent and the staff is friendly and accommodating.
Stayed 6 nights in Apr 2024

10/10 Excellent

kevin george

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a true five star hotel
Stayed 3 nights in Apr 2024

10/10 Excellent

Christopher Charles, Coventry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and professional Staff
Stayed 3 nights in Apr 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stuff , great room , great breakfast - anything you need for great vacation
Stayed 1 night in Mar 2024

10/10 Excellent

Howard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is an oasis. It cannot be faulted. Totally first class
Stayed 3 nights in Feb 2024

4/10 Poor

Talgat

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Remember that there is No option to go the pool with a child after 4pm, which they do not inform about. So it is rather family unfriendly hotel. Disappointment. The staff in spa do not speak english.

6/10 Okay

Luis Ignacio

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Nice property but terrible reception staff!! It is a shame that such a big investment in customer comfort is completely ruin by incapable front desk staff. It is a shame to spend 1000 euros a night and not get the service you paid for!!
Stayed 2 nights in Dec 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok for a short stay
Not too bad, used to be better. Room service menu and wine list could be improved. Buffet breakfast not as good as other places.
Stayed 3 nights in Dec 2023

10/10 Excellent

Andrei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Saud, Dhahran

Stayed 3 nights in Dec 2023

8/10 Good

Mary

Stayed 5 nights in Dec 2023

10/10 Excellent

Peter

Stayed 2 nights in Dec 2023

10/10 Excellent

Niurca, Pembroke Pines

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Location. Check in. Cleanses Lobby café. Breakfast buffet Room condition Thanks Onay for your help at check out
Stayed 2 nights in Nov 2023