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Viola Palace Hotel

4.0 star property
Savor Mediterranean flavors while soaking up sun-kissed ocean views then relax in style with an expert massage.

Photo gallery for Viola Palace Hotel

Exterior
Business centre
Interior
Terrace/patio
Minibar, in-room safe, individually furnished, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Gym
  • Bar
  • Breakfast included
  • Spa
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Single Room

Minibar, in-room safe, individually furnished, desk

Single Room

Highlights

Individually furnished
Air conditioning
Heating
TV
Hairdryer
Private bathroom
Bidet
Minibar
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Minibar, in-room safe, individually furnished, desk

Triple Room

Highlights

Individually furnished
Air conditioning
Heating
TV
Hairdryer
Private bathroom
Bidet
Minibar
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Individually furnished
Air conditioning
Heating
TV
Hairdryer
Private bathroom
Bidet
Minibar
  • 28.0 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Double Room

Double Room

Double Room

Highlights

Individually furnished
Air conditioning
Heating
TV
Hairdryer
Private bathroom
Bidet
Minibar
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room Single Use

Minibar, in-room safe, individually furnished, desk

Standard Double Room Single Use

Highlights

Individually furnished
Air conditioning
Heating
TV
Hairdryer
Private bathroom
Bidet
Minibar
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

Double/Twin

  • Sleeps 2

Double Single Use

  • Sleeps 1

Triple

  • Sleeps 3

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About the area

Map
Via Antonello da Messina, 90, Villafranca Tirrena, ME, 98049

What's nearby

  • Messina Cruise Terminal - 12 min drive
  • Stadio San Filippo - 15 min drive
  • Venetico Marina Beach - 18 min drive
  • Cathedral of Messina - 23 min drive
  • Villa San Giovanni Ferry Terminal - 106 min drive

Getting around

  • Villafranca Tirrena Station - 6 min drive
  • Catania (CTA-Fontanarossa) - 86 min drive

Restaurants

  • ‪Eni - ‬13 min drive
  • ‪Bar Pasticceria Gelateria Celesti - ‬2 min drive
  • ‪Anaconda Bionda - ‬3 min drive
  • ‪Happy Days - ‬9 min walk
  • ‪Bar Pasticceria Fiumara Giovanni - ‬3 min walk

About this property

Viola Palace Hotel

Upscale hotel by the sea
Take advantage of a free breakfast buffet, a terrace and dry cleaning/laundry services at Viola Palace Hotel. Treat yourself to a massage or other spa services. The on-site Mediterranean cuisine restaurant, Totò in Sicilia by Roger, offers breakfast, lunch, dinner and al fresco dining. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Self-parking (surcharge), a 24-hour front desk and smoke-free property
  • Multilingual staff, laundry services and tour/ticket information
  • Luggage storage, concierge services and a TV in reception
Room features
All rooms are individually furnished, and have comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • 22-inch TVs with premium channels
  • Heating, daily housekeeping and desks

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 15 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Totò in Sicilia by Roger

Things to do

  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6,997 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • On the bay
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Self-parking fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash

We should mention

This property does not have any lifts
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Viola Palace
Viola Palace Hotel
Viola Palace Hotel Villafranca Tirrena
Viola Palace Villafranca Tirrena
Viola Palace Hotel Hotel
Viola Palace Hotel Villafranca Tirrena
Viola Palace Hotel Hotel Villafranca Tirrena

Frequently asked questions

Is Viola Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Viola Palace Hotel?

Self-parking is available for EUR 15 per day.

What time is check-in at Viola Palace Hotel?

Check-in start time: 2:30 PM; check-in end time: 3:00 PM.

What time is check-out at Viola Palace Hotel?

Checkout is at 11:00 AM.

Where is Viola Palace Hotel located?

Situated in Villafranca Tirrena, this beach hotel is within 9 miles (15 km) of Venetico Marina Beach, Shrine of Christ the King and Department of Ancient and Modern Civilization. Senatoria Fountain and Messina Bell Tower and Astronomical Clock are also within 9 miles (15 km). Villafranca Tirrena Station is 27 minutes by foot.

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Viola Palace Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 44 out of 112 reviews
Rating 8 - Good. 35 out of 112 reviews
Rating 6 - Okay. 14 out of 112 reviews
Rating 4 - Poor. 8 out of 112 reviews
Rating 2 - Terrible. 11 out of 112 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Sebastian

Disliked: Cleanliness, staff & service, property conditions & facilities
Unable to stay at this place. It did not like a hotel. It looked like a haunted house. Empty, dirty, and no staff. It is surprising that Expedia has this on the list of hotels to stay in. No air condition for the past 3 years and we found out about it when we got there. The whole building has no a.c.
Stayed 3 nights in Aug 2024

2/10 Terrible

robert

Disliked: Cleanliness
The bathroom was dirty, at the bottom of the shower door was very dirty, you could see that no one took the time to clean it. The people at the front desk, specially a young guy had no patience.
Stayed 2 nights in Sep 2022

2/10 Terrible

Steven

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Disappointing
Checkin was great reception friendly and helpful Room seemed ok at first. Old fashioned but functional. However on going to bed putting the air conditioner on the noise was terrible. Could not get wifi to work tried to call reception the phone did not work. So no sleep no wifi and broken phone. The next morning on check out reported to reception response was why didn’t you check when you first went to the room if you had we would have offered another room. Told WiFi is only in common areas! I found the fact they expect the paying guest to check the room odd I have never gone into a hotel room with a check list before and never will these thing should be checked by housekeepers not the guest. Should we have gone to the night reception and complained yes but we were already changed when we discovered the problems. As for this being a four star hotel I hear stayed in better 2 or 3 stars this is no way a 4 star. This hotel should be removed from your site as I feel it is mis- represented Even the bed sheets had holes in it
Stayed 1 night in Jun 2023

2/10 Terrible

Giuseppe

Stayed 1 night in Sep 2024

2/10 Terrible

Gianni

Stayed 2 nights in Jul 2024

2/10 Terrible

Maria Antonietta

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Boxoen

Disliked: Staff & service, property conditions & facilities, room comfort
Hôtel a côté d'une rue très passante. Une seul personne a gérer l'accueil et l'hôtel, personnel débordé. La climatisation était en panne, 30 degré dans la chambre. Nous avons ouvert la fenêtre, malheureusement les bruits de la route était insupportable. De plus pas d'eau chaude dans la douche Le matin pour le petit déjeuner, celui ci n'était pas prêt ! Le monsieur de l'accueil nous a donné un ticket pour aller dans un bar a 100 mètres, prendre un café et une brioche...
Stayed 1 night in Jul 2024

6/10 Okay

Filippo

Liked: Room comfort
HOTEL A DUE PASSI DALL'AUTOSTRADA
Come da titolo, l'hotel si trova a pochi centinaia di metri dallo svincolo autostradale per cui comodo per raggiungere Messina e visitare la costa. Si presente in buone condizioni tutto sommato anche se l'aria condizionata purtroppo non funzionava. La camera è abbastanza ampia e soprattutto pulita, bagno compreso. Ottimo il parcheggio all'interno dell'hotel. Colazione a mio avviso da migliorare in generale. Da segnalare la cortesia e gentilezza del personale preposto al servizio.
Stayed 1 night in Jun 2024

4/10 Poor

Silvia

Stayed 1 night in Jun 2024

4/10 Poor

Gianfranco

Disliked: Property conditions & facilities, room comfort
molto caldo
Abbiamo soggiornato il 28 giugno per una sola notte. Nella camera faceva molto caldo a causa di un problema tecnico all'aria condizionata che era assente. Questo ci ha causato forti disagi durante la notte. Da parte della direzione abbiamo ricevuto solo scuse e nient'altro
Stayed 1 night in Jun 2024

10/10 Excellent

Letizia

Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2024

8/10 Good

Anna Martha

Stayed 1 night in May 2024

6/10 Okay

Giacomo

Liked: Property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Giuseppe

Stayed 13 nights in Apr 2024

2/10 Terrible

Giuseppe

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mi dispiace dare giudizi negativi, ma spero siano motivo di miglioramento per chi si occupa della struttura.Camera molto molto sporca, nel bagno ho trovato peli e barba rasata degli ospiti precedenti! Vergognoso. Lenzuola non stirate. Moquette dei corridoi in condizioni pietose. Da un 4 stelle pagato quasi 80€ per una notte per una sola persona mi aspetto molto di piu.
Stayed 1 night in Jan 2024

10/10 Excellent

Eduardo

hotel bien ubicado y excelente trato y amables
Stayed 1 night in Sep 2023

6/10 Okay

marzieh

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Stayed 10 nights in Aug 2023

4/10 Poor

Rosaria

Liked: Amenities, property conditions & facilities
La disponibilità e la gentilezza del personale è uno dei pochi punti a favore. Per il resto, l’hotel non è all’altezza delle 4 stelle (quasi sufficiente per 3 stelle…). Purtroppo, nel sito e nei vari canali social di promozione dell’hotel è inclusa la descrizione del ristorante interno (inclusa la pubblicazione del menu), ma questo servizio è attualmente non attivo. Esperienza da non ripetere :(
Stayed 7 nights in Aug 2023

6/10 Okay

Francesco

Hotel molto carino, unica pecca che nella vasca da bagno non ci sia neanche un gancio x tenersi, si rischia di scivolare mentre si fa la doccia. X il resto tutto ok
Stayed 1 night in Jul 2023

8/10 Good

Simonetta

Per raggiungere l'hotel è molto semplice e ci sono diversi autobus per spostarsi nelle località limitrofi. Si trova a pochi metri dal mare e nelle vicinanze ci sono supermercati, caffetterie e ristoranti. Il personale è molto gentile e disponibile. Comodo il parcheggio . Bella la panoramica dalla camera da letto. Sono stata contenta. Grazie!
Stayed 5 nights in Jul 2023

10/10 Excellent

Salvino

Stayed 1 night in Jul 2023

10/10 Excellent

salvatore

Stayed 1 night in Jul 2023

8/10 Good

Giosuè

Bene ma non benissimo
Stayed 1 night in Jul 2023