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"There were dozens of bugs in my bedroom. When I brought the issue up to staff their response was that they "thought they took care of the problem this morning" and that they would simply vacuum up the bugs instead of properly cleaning the room or offering me a new one. The issue was not resolved and I told them I could not stay at this hotel if they could not find me a clean room. They refused to refund me the value of my stay because it was too late for them to rent out the bug infested room to...

"Very friendly welcome from Mary who was very informative and friendly. Our only fault was no aircon but had a fan"

"All round great hotel and location. Only issue was the shower sprays all over the bathroom- why do hotels do this!!"

"A beautifully restored country house, surrounded by gardens. We have been very well received by our host, and loved our stay. We also enjoyed our wonderful dinner at the manor, just let them know in advance. Can recommend a quiet country stay here :-)"

"Tiny room and beds and very cold lack of choice at breakfast "

"Warm friendly welcome on arrival. Great communication in the run up to our visit. François was the perfect host full of ideas and information on where to visit and weather updates. Stayed in the penthouse apartment. Beautifully furnished immaculately clean amazingly comfortable. Lovely outdoor private patio and garden area. Fantastic grounds. Would highly recommend Le Grand Saint-Marc. Thank ypu again François "

"This was an excellent place, beautifully situated, generous and comfortable bedroom, lovely staff, a wonderful breakfast. We arrived very late at night, the hotel had made arrangements for us and there was no difficulty on arrival. Greatly appreciated. "

"Very nice but we didn’t realise the bar and restaurant would be closed with it being May 1st. Staff very helpful, great area, would re visit. "

"Wonderful host who was happy to give us tips for excursions and other interesting information. Breakfast with homemade bread, jam, fruit smoothie and fresh crepes as well as homemade cakes every day. Rooms on two floors, fully cosy and stylishly furnished. Quiet place, perfectly located for visiting the countless Loire castles. We would love to come back!"

"Hotel is excellent; has off road parking and two large sitting areas, one interior and one exterior. Owners were brilliant and couldn’t do enough for us; very friendly. Sadly, there was only one other person there and this was in the middle of August. We just loved the multi coloured rooms: very different and refreshing. Downside was the prices on the menu and the huge prices for wine. I travel extensively through France and found their prices excessive. Having said that they offer a wide range...