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Zerohotel

4.0 star property
Family-friendly hotel with free breakfast and 24-hour front desk

Photo gallery for Zerohotel

Property amenity
Property grounds
Pool
Terrace/patio
Double Room (Port)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room (Colours)

Double Room (Colours)

Double Room (Colours)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Free cots/infant beds
HDTV
Premium bedding
Down duvet
Egyptian cotton bed sheets
Blackout curtains
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Port)

Double Room (Port)

Double Room (Port)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Free cots/infant beds
HDTV
Premium bedding
Down duvet
Egyptian cotton bed sheets
Blackout curtains
  • Bay view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds (Port)

Twin Room, 2 Single Beds (Port)

Twin Room, 2 Single Beds (Port)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Free cots/infant beds
HDTV
Premium bedding
Down duvet
Egyptian cotton bed sheets
Blackout curtains
  • Bay view
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, 2 Single Beds (Colours)

Twin Room, 2 Single Beds (Colours)

Twin Room, 2 Single Beds (Colours)

Highlights

Individually furnished
Individually decorated
Free cots/infant beds
HDTV
Premium bedding
Down duvet
Egyptian cotton bed sheets
Blackout curtains
  • City view
  • Sleeps 2
  • 2 Single Beds
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About the area

Map
Lautaro Rosas 343, Valparaiso, Valparaiso, 2340000

What's nearby

  • Plaza Sotomayor - 7 min walk - 0.5 km
  • Valparaiso University - 15 min walk - 1.3 km
  • Port of Valparaiso - 3 min drive - 2.0 km
  • Flower Clock - 9 min drive - 8.0 km
  • Vina del Mar Casino - 10 min drive - 8.7 km

Getting around

  • Puerto Station - 9 min walk
  • Santiago (SCL-Arturo Merino Benitez) - 85 min drive

Restaurants

  • ‪Brecons Valparaiso - ‬4 min walk
  • ‪Amor Porteno - ‬4 min walk
  • ‪La Bruschetta - ‬4 min walk
  • ‪Cafe del Pintor - ‬3 min walk
  • ‪La Morada Alegre - ‬3 min walk

About this property

Zerohotel

Upscale family-friendly hotel in the historical district
At Zerohotel, you can look forward to free cooked-to-order breakfast, a terrace and a coffee shop/cafe. Treat yourself to spa services, such as a body scrub or a massage. Free in-room WiFi is available to all guests, along with a garden and an arcade/games room.
Additional perks include:
  • Limo/town car service, express check-out and babysitting (surcharge)
  • Tour/ticket information, multilingual staff and concierge services
  • A 24-hour front desk, coffee/tea in reception and a front desk safe
Room features
All rooms are individually furnished, and boast comforts such as premium bedding and first-run films, in addition to perks such as free WiFi and safes.
Other conveniences in all rooms include:
  • Egyptian cotton sheets and down duvets
  • Bathrooms with designer toiletries and deep-soaking baths
  • 27-inch HDTVs with cable channels, DVD players and first-run films
  • Daily housekeeping and phones

Languages

English, French, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free train station pick-up shuttle
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Onsite parking available only on request
  • Limited on-site parking (max 3 spaces per unit)
  • Onsite parking options include a garage and a carport

Food and drink

  • Free cooked-to-order breakfast available daily 8:30 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • DVD player
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 431 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Massage

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1880
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 27-inch LED TV with cable channels
  • DVD player
  • First-run films

Food and drink

  • Limited room service

More

  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CLP 85000 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards
Cashless transactions are available

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Zero Hotel
Zero Hotel Valparaiso
Zero Valparaiso
Zero Hotel
Zerohotel Hotel
Zerohotel Valparaiso
Zerohotel Hotel Valparaiso

Frequently asked questions

Is Zerohotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Zerohotel?

Limited spots are available.

What time is check-in at Zerohotel?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Zerohotel?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Zerohotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CLP 85000 per vehicle applies.

Where is Zerohotel located?

This family-friendly Valparaiso hotel is located in the historical district, within a 5-minute walk of Fine Arts Museum, El Peral Lift and Paseo Yugoslavo. Concepcion Lift and Casa Mirador de Lukas are also within 10 minutes. Puerto Station is 9 minutes by foot and Bellavista Station is 14 minutes.

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Zerohotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 87 out of 111 reviews
Rating 8 - Good. 19 out of 111 reviews
Rating 6 - Okay. 3 out of 111 reviews
Rating 4 - Poor. 0 out of 111 reviews
Rating 2 - Terrible. 2 out of 111 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brandt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views and charming hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of one of the most picturesque areas of the city this hotel is a perfect base to explore. Easy walking to dinner and shopping. Quiet and the staff is wonderful. Thank you!
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place

The hotel is more than perfect, nice and clean. Location is perfect, near lots of places and safe. The breakfast is excelent and a nice place to have a coffee or a wine in the afternoon.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, amazing views of Valpo bay and cityscape and super friendly and helpful staff. Rosa was spectacular!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities, room comfort
Room was rather basic, no elevator but common area ver nice and beautiful garden patio
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Beautiful hotel, unassuming from the outside but beautiful and relaxing inside with tremendous views from the dining room and outdoor patio. Staff were so so helpful and incredibly friendly. Very knowledgeable and so welcoming.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great neighborhood
Stayed 3 nights in Feb 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel in Valparaiso

This hotel was fantastic, the port view was wonderful and the staff couldn’t have been more helpful. In addition the breakfast was great and the outdoor seating in the garden was beautiful. The hotel was also right near incredible restaurants and great boutique shops. Highly recommend this hotel for anyone staying in Valparaiso
Stayed 2 nights in Jan 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personalized service in a great location. Lovely outdoor space and breakfast. Room was spacious and beds were comfortable. Overall great stay. One area for improvement was the rug in our room. Stains and large pull in the rug made it appear less clean in comparison to other areas of the property.
Stayed 2 nights in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location on Cerro Alegre

10/10 Excellent

Raino

Liked: Staff & service, property conditions & facilities, room comfort

Very nice boutique hotel

A really beautiful small boutique-style hotel. Incredibly beautiful views from the room's window and the hotel's terrace. Nice staff and good service. Attractions of Cerro Alegre and the Valparaiso city center and port nearby.
Stayed 3 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hillside hotel with a view

Splendid hotel with a magnificent harbor view and friendly service!! Truly delightful.
Stayed 1 night in Dec 2022

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Zero was perfecto! We only had one night in Valparaiso and we wanted to be in the center of the artistic cultural area but close to lots of transportation to get around the area. Hotels had gorgeous gardens and sitting areas with epic views. It was intimate with fun and loveliness right outside the door. Room was pretty and very clean and also had incredible views. Highly recommend.
Stayed 1 night in Nov 2023

6/10 Okay

Navdeep

Liked: Amenities
Period property in a good location for exploring Valparaiso. Positives- The place has character, a very comfortable bed and decent breakfast. Negatives- There is a $20 USD charge for parking, which was only disclosed after booking. The hotel said the charge was due to limited parking spaces but there were spaces available on the street. The parking charge should be disclosed before booking, not after. - Hotel should inform guests not to put paper in the toilet as it got blocked! - The shower takes a long time to warm up and the water drains very slowly and also gets blocked. - Could be cleaner too.
Stayed 1 night in Dec 2024

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here two nights. We are Americans used to boring, run-of-the-mill hotels with no character and neutral staff who don’t like the guests. This was a lovely break from our norm. Everyone was super friendly, desirous to make our stay happy and give recommendations. The ceilings were super high in our room overlooking the bay, with a chandelier and lovely paint color. It felt like being in an early 1900’s great house. They have a gardener who comes to create gorgeous flowers and trees over 3 different terraces where you can go sit outside to eat or sip wine at sunset. The area in general is like the rest of Valparaiso with some dirt and grunge, but stepping into this hotel was like a most lovely sanctuary. Highly recommend. They lock the gate getting in and out and recognize you by face so there is no fear of random people coming off the street. This may be normal in South America but we noted it as the whole place felt and seemed very secure. They helped us get a taxi for our trip to the vineyards as well, which was nice.
Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not as advertised.

Overall, this is simply not a four star hotel. Service was almost non existent, rooms were dated, old and due for an update, sheets had holes or were fraying. Breakfast was inedible. I have stayed at nicer Pensions in Europe. I think Hotels.com needs to update the listing for this hotel.to no more than a two star. There is also no restaurant on site, only an honor bar.
Stayed 3 nights in Mar 2023

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. Part hotel, part B&B. The staff was so helpful & welcoming, the views amazing, the breakfast delicious. In the middle of the old quarter and easy walk to excellent food.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Struttura collocata probabilmente nella zona più bella di Valparaiso. Ottimo confort
Stayed 2 nights in Jan 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great! All the staff were friendly and helpful, especially Matt!
Stayed 2 nights in Nov 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room, fantastic view, nice breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

Wanda

Stayed 2 nights in Mar 2024

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Csaba

Stayed 3 nights in Oct 2023