We experienced extreme unprofessionalism from the host. A man who was known as the owner of the property came inside the house 3 times during our 2-night stay, and it was an utter disturbance.
When contacted before our stay, we were informed that all linen and towels would be provided. The linen was provided, but there were no bath towels. The only towels we could find were two face towels and two hand towels for our family of four. But we didn't bother much about it since we had our own towels and didn't intend to use any other towels during our stay, totally for hygienic reasons.
However, what happened during our return back home was extremely disappointing. We received multiple phone calls and text messages from the owner (a lady, this time), accusing us of stealing their bath towels!!! The first call came just 5 minutes after we had left the property. They had jumped to conclusions that were totally ridiculous and disgusting.
More than that, she complained that more than 4 people were staying on the property. However, it was just my family, which consists of me, my husband and our two daughters, who stayed on the property for the entire stay. We assume the man who visited the property counted the shoes we left at the entrance to the house, although he must understand that a person can have more than one pair of shoes.
It would be helpful if Stayz could provide some background/profile information about the host before the booking to prevent this type of incident in future.