Family Hotels & Resorts in Wattala from AU$53

"This is far from a 4* hotel. The property is VERY run down and so many things are broken. It needs urgent repairs but nobody seems to be bothered. Staff at check in were not bothered at all, take it or leave it attitude. The doorman/porter was the only nice person. Check-in was at 2pm I arrived at 5pm waited for a hour and my room was still not ready. After 2 hours still nothing but nobody was bothered, so I went elsewhere. Overall worst hotel I’ve ever stayed in "

"Amazing location, good food, good staff, easy access "

"I tried to contact the hotel and Hotels.com to say we were stuck in transit and wouldn’t be able to stay in the hotel until we actually managed to get to Colombo….I asked if I could change the date, as these are unprecedented times….but no body got back to me."

"Location and old world charm"

"Great place to say. We booked one night just before our return flight to UK. Ended up staying for further 3 nights due to war crisis. Hospitality was wonderful. "

"At check-in, we were told our room was not ready even though we arrived 2 hrs after check in time, when I questioned why that was the case for a “5 star” hotel, they miraculously found another room available to give us, figure that! There were plenty of friendly staff, but they were not attentive. We had dinner in the Indian restaurant - good quality and nice food. Overall, I would say “faded glory” in style and character - may not stay again here."

"It is very good"

"Fantastic"

"The hotel is good, it’s let down by reception staff who either struggle to understand or just don’t want to help guests. I had one bad experience trying to get a room key replaced. And heard other guests had multiple problems. "