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"Very friendly and helpful staff, hotel interior very modern new and clean"

"Excellent "

"Everything was very good. Location though was a bit confusing to get to the first time."

"Great hotel.. very modern with excellent facilities and staff. "

"Clean and quiet hotel in a great location. Breakfast is awesome too. Downstairs is the Zhubashi Night Market. Across the street are fruit shops, drink shops, restaurants and convenience stores. Just down the street, just a block a way, is the Xi'an Drum Tower. Behind the Drum Tower, is the Beiyuanmen Night Market (Muslim Street/Muslim District), Xi'an biggest night market. Within the meandering side streets of the Beiyuanmen Night Market is the Great Mosque of Xi'an. The Xi'an Bell Tower is about 10 minutes walk away. The Xi'an Wall is about a 20 minutes walk. It is a super convenient. The hotel breakfast is solid. There is a chef station that will custom make you dumplings, noodles and eggs. While the Western fare is pretty basic, there is a huge variety of Chinese breakfast: White and millet porridge, chow mien, yiow tiew, pickles stirfried veggies (so good), baos, tea egg, soy milk, yogurt drinks and so much more. There are a few down sides, but not enough to give it less than 5 stars. There is no bar on the roof top, but you can still visit it. It offers a breathtaking view of Xi'an's skyline; especially at night. The AC is not cold enough, but this is typical of climate control in Xi'an (even when you go to the fanciest malls). It's cooler than the outside, but not as cold as I was accustomed to in the U.S."

"We were very happy with everything and would stay again. BTW, the breakfast buffet was also great."

"It has an excellent location in the heart of Xi’ an. The Bell Tower, restaurants, and shops are just steps away. The subway is in from of the hotel,"

"Joan was helpful on the front desk. He went out of the way to makeover stay comfortable he booked the tickets. He speaks good English overall, we were happy with the place. Will highly recommend anybody with family or business."

"We stayed for 2 nights at the Grand Hyatt Xi'An in a Grand Club King Room. We went to Xi'An mainly to see the Terracotta Warriors. For us, we found this hotel was isolated from the main part of the town of Xi'An. We needed to take a taxi to get into the town centre. Apart from that, the room, the staff and the food were all at standard of what we would expect from the Grand Hyatt group. For us, the location wasn't the best."