West Coast Railway Heritage Park Tours and Activities

Hotel is nothing near a 5 Star. Probably a 3.5 with 3 star lobby hallway & location. Room ok probably 4 but after the uncomfortable lobby, hallway & location experience, it's hard to feel good. Staff did try though...

I stayed at this hotel with my kids, from Monday to Saturday, and all I can say is.. Amazing experience Everyone is so nice. Very clean room and beautiful Close to everything… I can’t wait to go back. I will rate this place 100 💯

Every single part of our experience at the Pacific Rim was truly wonderful! We stayed for a total of 3 nights at this hotel and had booked the Deluxe two Queen Bed Room! If we can give one advice, it’s that we definitely recommend a stay here. The staff, the hotel, and every other detail was carefully articulated. As you went past workers, each person said a polite “Hi/ How are you” increasing engagement and creating a welcoming environment. The restaurants, the hotel area, and all features inside were beautifully arranged, ensuring comfort and convenience. As per the rooms, every detail was so well thought. There was proper water, coffee, and other amenities obviously available and they were restocked immediately when needed! The hotel also has a messaging service where you can text hotel guest services for anything you may need, any questions you may have, or other details. This is available at anytime, 24/7! The staff is also very kind when providing anything extra for comfort. We had requested a blanket around 2:30 in the morning, and it was delivered almost immediately! Anytime we also needed extra coffee mugs or water, staff was always available to provide it. Furthermore, the rooms were very clean and well furnished to have the latest facilities. Overall, our stay was absolutely exquisite. From the rooms to the overall hotel, we will for sure be staying here every-time we return to Vancouver!