West Dean Gardens Tours and Activities

Some of the best service I have had in the UK. Every member of the team was attentive and polite. From the moment walked in we were greeted by every single team member with a big smile, like they were genuinely happy we were staying at the hotel. The rooms are comfortable, plenty of parking hotel was clean and looked nice. Faultless but the staff was really impressive, made the stay a pleasure. Will defintley return and recommend. 10 out of 10.

Staff was friendly and the lunch at the cafe and dinner at the restaurant was great. The chicken wings, buttered chicken and naan bread was just what was needed after hours of travelling. Coffee and water was available in the room. We did have a few drinks in the bar and sat back and relaxed in the outdoor sitting area. It is only a 10-15 minute walk to Horley town center (which has restaurants, pharmacies, bars, wetherspoons, Tesco, etc) and train station. Texaco, with an asda express, is only a 5-10 minute walk up the road. Bathrooms were clean and shower had lots of pressure and hot water. Beds were ok but my cousin found she could feel the bed springs in hers. We had trouble getting the heated rack in the bathroom to work but that may have had to do with our lack of knowledge on how to use it. We used the shuttle service to get to the airport which was cheaper than the 20 pounds for taxi to the hotel from the airport upon arrival. The hotel suited our needs and the price was right for the end of our 2 weeks vacation. Would consider staying at this hotel again.

Perfect for early morning flights