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Quality Inn & Suites

2.5 star property
Hotel in West Helena with free breakfast and fitness centre
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn & Suites

Lobby
Lobby
Premium bedding, blackout curtains, iron/ironing board, bed sheets
Outdoor pool, pool loungers
Lobby sitting area

Reviews

7.4 out of 10

Good

Popular amenities

  • Gym
  • Pool
  • Breakfast included
  • Laundry
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Premium bedding, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, blackout curtains, iron/ironing board, bed sheets

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, blackout curtains, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Different Bldg)

Premium bedding, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 Queen Bed, Non Smoking (Different Bldg)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Different Bldg)

Premium bedding, blackout curtains, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Non Smoking (Different Bldg)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Premium bedding, blackout curtains, iron/ironing board, bed sheets

Standard Room, Multiple Beds, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 4
  • 4 Double Beds
Desk, blackout curtains, bed sheets

Isle Casino Hotel Lula

Pool
Parking included
Restaurant
Air conditioning
6.2 out of 10, (961)
The price is AU$192
includes taxes & fees
5 Jan - 6 Jan
Isle Casino Hotel Lula
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About the area

Map
1053 West Highway 49, West Helena, AR, 72390

What's nearby

  • J.R. House Athletic Complex - 2 min drive
  • Helena Regional Medical Center - 6 min drive
  • Pillow Thompson House - 7 min drive
  • Gold Strike Casino - 58 min drive
  • Horseshoe Tunica Casino - 58 min drive

Getting around

  • Memphis International Airport (MEM) - 86 min drive

Restaurants

  • ‪Wendy's - ‬4 min drive
  • ‪Burger Shack - ‬2 min drive
  • ‪El Canaveral Mexican Restaurant - ‬5 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Domino's Pizza - ‬8 min walk

About this property

Quality Inn & Suites

Property highlights
You can look forward to free full breakfast, laundry facilities and a gym at Quality Inn & Suites. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a business centre.
Other perks at this hotel include:
  • An outdoor pool with sunloungers
  • Free self-parking
  • A vending machine, newspapers in the reception and a front desk safe
  • A TV in reception and a 24-hour front desk
Room features
All 63 rooms boast comforts, such as premium bedding and air conditioning.
Other amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Fridges, microwaves and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts

Property is also known as

Best Western Inn West Helena
Best Western West Helena
Best Western Inn
Quality Inn & Suites Hotel
Quality Inn & Suites West Helena
Quality Inn & Suites Hotel West Helena

Frequently asked questions

Does Quality Inn & Suites have a pool?

Yes, this property has an outdoor pool.

Is Quality Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Quality Inn & Suites?

Self-parking is free at this property.

What time is check-in at Quality Inn & Suites?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Quality Inn & Suites?

Checkout is at 11 AM.

Where is Quality Inn & Suites located?

Situated in West Helena, this hotel is 1.2 mi (2 km) from J.R. House Athletic Complex and within 6 miles (10 km) of Helena Regional Medical Center and Pillow Thompson House. Fort Curtis and Helena Museum of Phillips County are also within 6 miles (10 km).

Reviews

7.4

Good

Rating 10 - Excellent. 94 out of 330 reviews" "
Rating 8 - Good. 120 out of 330 reviews" "
Rating 6 - Okay. 54 out of 330 reviews" "
Rating 4 - Poor. 29 out of 330 reviews" "
Rating 2 - Terrible. 33 out of 330 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

David

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
When I checked in and went to room it had not been cleaned. BEd had been slept in, dirty towels in bathroom floor and counter. Water bottles around room. Smelled like cigarettes. I went back to desk and asked for another room and canceled my next nights stay
Stayed 2 nights in Dec 2024

8/10 Good

Perrion

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean and convenient location.
Stayed 2 nights in Dec 2024

2/10 Terrible

Gail

Business traveller
Liked: Property conditions & facilities
Disliked: Amenities
Nothing
Stayed 1 night in Aug 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2024

2/10 Terrible

Juanita

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Tracy

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was mold everywhere, dirty, and toilet overflowed. Absolutely disgusting
Stayed 1 night in Oct 2024

4/10 Poor

Linda

Travelled with partner
Disliked: Cleanliness, amenities
Property needs to be updated.
Stayed 1 night in Aug 2024

6/10 Okay

Willie

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Limited food options no comforters on bed just sheets and one blanket really. breakfast was supposed to be provided but not available staff was great but that doesn't help my stomach
Stayed 1 night in Sep 2024

2/10 Terrible

Tiffany

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Mattie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunate circumstances.
City water problems caused low water pressure and no hot water for showers. First room at checkin didn’t have a working shower. The staff was friendly and helpful.
Stayed 5 nights in Sep 2024

8/10 Good

Kelley

Stayed 2 nights in Aug 2024

2/10 Terrible

Willie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room reaked with cigarette smoke, carpet was filthy, the furniture was old and worn and needed replacing.I never stay there again
Stayed 1 night in Aug 2024

6/10 Okay

Andrea

Travelled with family
Place had bed bugs we woke up and had bites all over us.
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Close to venue
Stayed 3 nights in Aug 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Tanicia

Stayed 1 night in Aug 2024

2/10 Terrible

Delores

Disliked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Teryes

Liked: Staff & service, property conditions & facilities, room comfort
Upgrades are in order.
The only issue was the AC unit wasn't working properly. Had to keep thermostat set at 60 for continuous comfort. This place could use some upgrades.
Stayed 2 nights in Aug 2024

2/10 Terrible

Erikah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bugs in room and pubic hair on toilet. The shower was poor reconstructed.
Stayed 2 nights in Aug 2024

2/10 Terrible

Jerry

Disliked: Staff & service, property conditions & facilities
I was told that they had an open pool to swim in. I had to kids really wanting to swim. They do have a pool but it has not worked in 4 years. The beds was not bad. I did order a cot to sleep on for the kids when I booked the room. i got three old couch cushions not a roll away bed. If someone just needs a room to stay in this hotel would be ok
Stayed 2 nights in Aug 2024

6/10 Okay

Schad

Stayed 1 night in Jul 2024

2/10 Terrible

Sierra

Stayed 1 night in Aug 2024

6/10 Okay

Ernestine

Travelled with partner
Disliked: Amenities, property conditions & facilities
The property needs a serious upgrade. Lighting bad in bathroom.
Stayed 3 nights in Jul 2024

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been coming to the quality Inn in Helena, Arkansas for years. The property has went down the rooms need updating. The carpet is dirty. The toilets are old and the toilets are for children needs to be upgraded. I really would like to have a refund the staff did not knock on my door, put the key in and came in our room as we were laying on the bed. I want a refund.
Stayed 2 nights in Jul 2024