West Side Apart Hotels

"Nice location for bus travelers and connection by metro"

"For a Hyatt hotel, this was meh at best. I paid extra for higher floor room. But my view was still not great, for it was the opposite side of the downtown. Now I know that not everyone will get the good side. Maybe it’s just me, but I feel it’s wrong to charge extra for the rooms with poorer view. The “complimentary breakfast had 3 items only, and one of those was some terrible, dry, stale turkey sausages that I couldn’t bear to finish. And I’m someone who will eat almost anything! Unfortunately, I forgot my expensive electric toothbrush in my room. When I called to tell them I will happily pay to get it shipped, they kept me on hold for 15 min and told me someone from housekeeping will call back. Well, no one called for 2 days, so I called back and this cycle repeated. I just up and buying another toothbrush now. For the price, this hotel fell far down from expectations. "

"I did not travel with a pet so I can answer this question. My room stayed warm because it was during the winter months. The room was neat and clean."

"Clean room"

"Nothing fancy. Fit our needs. Great neighborhood with lots of restaurants, etc."

"My husband and I have de"

"Water in restrooms wasn’t working. Staff rude when we got checking in. Room wasn’t getting warm "

"The room was great! And the staff were amazing, super friendly, and attentive. This hotel is located in a busy area, by a Metro line, so expect some exterior noise. The blackout shades were a wondeful surprise!"

"The staff at this Hyatt Place were exceptional Alondra, Steve and Ryan were the nicest accommodating front desk staff I have ever met! Everything exceeded our expectations!"