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"Everything was great "

"Comfortable beds, nice and quiet hotel, good location, very nice and polite staff"

"Was renovated very nice staff was nice continental breakfast had a lot of great options & the restaurant next door was awesome also called the craftsman restaurant. Food was excellent, staff as well . Had a band outside "

"It’s smelled great all around the facility "

"Great Staff - excellent Customer Service "

"Beautiful old hotel with modern features while retaining lovely public areas. Gorgeous ballroom. "

"very good"

"Convenient to my son’s apartment and Syracuse university. The breakfast was amazing! "

"We had an excellent stay! The staff and service were outstanding—friendly, responsive, and always ready to help. The property condition and facilities were spotless and well-maintained, offering everything we needed for a comfortable stay. The area around the property was equally impressive—safe, peaceful, and very walkable, with easy access to transportation and plenty of parking. We especially appreciated how quiet and safe the surroundings were, making it perfect for a relaxing getaway. The location was convenient and everything was within walking distance, including shopping and dining options. Highly recommend this place to anyone looking for a well-rounded and pleasant stay!"