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"Room was nice. Staff was very friendly. "

"Very clean room. Amazing location"

"It was what I expected. The room was very clean and the shower had lots of pressure and hot!"

"Great location for a great family vacation. The staff were friendly and the food was excellent! The rooms were clean and nice. We will definitely book again. "

"Clean"

"1st time visitors to San Antonio. The hotel is perfectly located to the River Walk & The Alamo, and very walkable. Our biggest complaint is with the room temperature. It was very warm & made sleeping and getting ready in a ventless bathroom quite uncomfortable. "

"Overall, I liked the old historic feel, but when I first went into my room, I noticed a half-eaten strawberry on the floor by the bed that housekeeping must have missed. The front desk could have shown better customer service; neither lady that worked there when I arrived seemed very unhappy and just very cold to me. The valet Manager and valets though were very helpful"

"This is my third time staying here and I have definitely noticed a few things have changed and not for the better. Just seemed to me the customer has to suffer with minimal housekeeping and not the customer service there was before."

"Rooms need updated"