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"Staff was friendly and helpful. Perfect walking distance to the United Center"

"Very good!!!"

"I made the mistake of going to the wrong Hyatt from the airport when OHare cancelled multiple flights, I did not realize until I waited two hours at the other Hyatt to check in... When I showed up very late, the girls at the front desk were amazing. So sweet and kind and also had to deal with the rush earlier. Was so thankful for them and their hospitality. The room was very nice for my quick 6 hour stay, clean. The shuttle came on time to get me to the airport in adequate timing."

"It was really nice. It smelled good and the rooms were nice as well "

"Great service "

"best breakfast bar of this vacation; airport shuttle dependable; very comfortable king bed, excellent fan noise on the a/c; hotel is isolated."

"Something black was all over our car parked in the garage. It had to have fallen from the ceiling. It was tarlike spots. The breakfast buffet was way too expensive for us retirees. Maybe when we win the lottery! "

"Room was grear & bed super comfortable "

"We stayed a few days here during our trip to Chicago which worked great! We didn’t want to deal with Chicago traffic so used uber some of the days to get to downtown ($35 one way/ 1 hour trip) and other days utilized the free shuttle to get to airport which was easy to access the CTA ($5 all day use) to downtown. The staff was very helpful and friendly, felt like “ home”. Hot tub was very hot which was nice and pool water was slightly warm which felt amazing! Also only 20-25 minutes drive from medieval times and Lego land. "