Kaanapali Holidays from AU$1,134

Friendly helpful staff. property was well maintained.

There is no air conditioning. We were on the top floor. Did not like the check in process, seeing how most people arrive to Hawaii on later afternoon flights and so the office was closed. The area its located in is busy and noisy. No beach access and pool is tiny.

Great central location on Kaanapali Beach. Has more of a relaxed, authentic Hawaiian feel. Much quieter than the other resorts. Only suggestion would be for them to add couple of fire pits and maybe a hot tub.

Great place and wonderful staff! A few small negatives… Only thing I didn’t like was all of the extra fees at the end. I think it was $35/day added plus a lot of little taxes. Parking is difficult as well, but we’re young and didn’t affect us much with a little walking to get to the room. Just a heads up for any elderly visitors.

First issue: We stayed in the 2-bedroom 2 bath, garden view suite and saw the first cockroach 3 days into the visit. Front Desk sent housekeeping to rectify the problem. 4 days later, our last day, we had multiple roaches in each bathroom, kitchen & dining room. We notified the front desk of the additional roaches. They were sorry to hear of the activity & would take care of it for the next visitors. Roaches weren’t part of my hotel plan in Maui. I won’t stay there again. Second Issue: was the Trip to Hana set up by their concierge. The driver was self-indulgent and took us where he felt like going. I’ve done this tour before & am aware of the sights he neglected to take our group this trip. He told us from the start that it was his prerogative to take us where he wanted to go. Among a couple of scenic stops, he showed us a bank, to show us they are open only 30 minutes per day, and a gas station to show us the cost of gas in Hana is $25 per gallon. He passed by the banana bread shop that he was obligated to take us to, then took us to his favorite banana bread place. Then we stopped at the place where he told us he was going to pick up his dinner on the way back, and we stopped there again as stated, on the way back for his dinner pick up. It was a disappointment and a lost day. I hope this feedback helps others.