White Beach Tours and Activities

Could have been a little cleaner but staff was amazing. Especially the receptionist Sabrina.

The location and hotel overall are both great. We’ve lived on both 2nd and 11th floors; excessive noise wasn’t an issue and we slept peacefully despite the area being very busy. Size of rooms is fair for the price and rooms condition is mostly very good, apart from minor issues that didn’t really make a major impact on our experience. The staff was absolutely amazing: they’re all very polite, helpful, friendly, efficient and problem-solving oriented; we’ve appreciated it a lot. The only issue to us was the water pressure in the shower and the water temperature wasn’t hot enough. We’ve been offered another room with pressure being a little better but not great overall to be completely honest, though the water was then hot enough. We also wish the cleaning was more thorough, for the floor and surfaces to be cleaned better in particular. Overall a pleasant stay, a happy holiday at Aura.

Está súper bien ubicado, el personal fue muy amable en todo momento y se ve que el hotel está remodelado, la habitación estaba un poco pequeña pero con todas las comodidades necesarias y muy limpio también, excelente vista desde el rooftop bar, definitivamente muy recomendable.