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Town and Mountain Hotel

2.5 star property
Hotel in Whitehorse with 24-hour front desk and bar/lounge
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Town and Mountain Hotel

Bar (on property)
Standard Room, 1 King Bed
Lobby
Bar (on property)
Lounge

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Shower/bath combination
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room, 2 Double Beds

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Shower/bath combination
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

Similar properties

Standard Room, 2 Queen Beds, Non Smoking
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Free WiFi
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6.8 out of 10, (1000)
The price is AU$208
includes taxes & fees
25 Nov - 26 Nov
Quality Inn & Suites
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About the area

Map
401 Main Street, Whitehorse, YT, y1a2b6

What's nearby

  • Kwanlin Dun Cultural Centre - 5 min walk - 0.4 km
  • Yukon Visitor Information Centre - 7 min walk - 0.6 km
  • S.S. Klondike National Historic Site - 10 min walk - 0.9 km
  • Sundog Carving Studio & Gallery - 12 min walk - 1.0 km
  • SS Klondike - 13 min walk - 1.2 km

Getting around

  • Whitehorse, YT (YXY-Whitehorse Intl.) - 7 min drive

Restaurants

  • ‪Tim Hortons - ‬15 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Tim Hortons - ‬3 min walk
  • ‪A&W Restaurant - ‬16 min walk
  • ‪Midnight Sun Coffee Roasters - ‬2 min drive

About this property

Town and Mountain Hotel

Hotel in a shopping district
Town and Mountain Hotel provides a bar and more. Guests can connect to free WiFi in public areas.
You'll also find perks such as:
  • Free self-parking
  • A 24-hour front desk and ATM/banking services
Room features
All guest rooms at Town and Mountain Hotel boast perks, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as safes and WiFi.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 21-inch TVs with satellite channels
  • Wardrobes/cupboards, fridges and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • A bar/lounge

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 21-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 1 November 2024 to 1 June 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts

Property is also known as

Town Mountain Hotel Whitehorse
Town Mountain Hotel
Town Mountain Whitehorse
The Town And Mountain Hotel Whitehorse, Yukon, Canada
Town and Mountain Hotel Hotel
Town and Mountain Hotel Whitehorse
Town and Mountain Hotel Hotel Whitehorse

Frequently asked questions

Is Town and Mountain Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Town and Mountain Hotel?

Self-parking is free at this property.

What time is check-in at Town and Mountain Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Town and Mountain Hotel?

Checkout is at 11:00 AM.

Where is Town and Mountain Hotel located?

Situated in the entertainment district, this hotel is steps away from Old Log Church and Midnight Sun Gallery & Gifts. Kwanlin Dun Cultural Centre and North End Gallery are also within 10 minutes.

Town and Mountain Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 56 out of 289 reviews" "
Rating 8 - Good. 126 out of 289 reviews" "
Rating 6 - Okay. 57 out of 289 reviews" "
Rating 4 - Poor. 35 out of 289 reviews" "
Rating 2 - Terrible. 15 out of 289 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Stayed 1 night in Sep 2024

8/10 Good

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room with big bed. There is no secure room where you can leave your bags after checkout if you can't take them with you at that time. On our last day of orinional stay, we needed to extend our stay by one night and managed to get it a lot cheaper by rebooking by expedia.
Stayed 1 night in Sep 2024

8/10 Good

Cynthia Yeates -Ayton house

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge room. Could have been a little cleaner as shower drain was full of hair. As clearly advised prior to booking, there are no lifts so be prepared to carry your bags up the stairs.
Stayed 2 nights in Sep 2024

6/10 Okay

Nicholas

Liked: Staff & service
I’d actually give it an extra half star. Good location. Parking in back is tight for a bigger vehicle. Has a bar and restaurant.
Stayed 1 night in Sep 2024

6/10 Okay

Lois, Calgary

Travelled with partner
Liked: Cleanliness, staff & service
Older property, but clean and beds were comfortable. Needed fan to keep room cool, even though heat was off. Would be nice to have towel racks in bathroom. Staff was VERY helpful and pleasant - thanks to all!
Stayed 4 nights in Sep 2024

4/10 Poor

Raz

Disliked: Cleanliness, amenities, property conditions & facilities
There were puke stains all over the room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Mary

Disliked: Cleanliness, staff & service, property conditions & facilities
The lobby is an Off-sale liquor store as well as the hotel registration. Liquor sales don’t end until midnight and the parking lot is very sketchy with the people coming to buy liquor. There is no elevator and the room was on the third floor.
Stayed 1 night in Aug 2024

8/10 Good

Betty

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get more tv channels.
Stayed 1 night in Aug 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were so kind, helpful and amazing. We had a great time .
Stayed 1 night in Jul 2024

6/10 Okay

Sylvain

Stayed 9 nights in Jul 2024

4/10 Poor

Richard

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Was the definition of a "seedy hotel". As other reviewers mentioned the place does smell bad. I was afraid to sleep under the sheets and fortunately had a sleeping bag with me on the trip. Slept in it on top of the bed.
Stayed 1 night in Jul 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff
Stayed 1 night in Jun 2024

4/10 Poor

Sarah

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Long in the tooth
The people were super nice but the room had a pretty strong smell. The febreeze didn’t mask it. All the soft furnishings- drapes, carpet, chairs, beds need to be replaced.
Stayed 1 night in Jun 2024

10/10 Excellent

Russell

Stayed 1 night in Jun 2024

2/10 Terrible

Mike

Liked: Amenities
Location and friendliness
Stayed 1 night in Jun 2024

8/10 Good

Palma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Lisa, Sparwood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

John

Travelled with group
Liked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, room comfort
Friendly, Clean & Quiet
The hotel is old and in need of remodeling, but clean. There is no elevator. My room was nice and clean. One thing I noticed was as old as the carpet was, it didn't make my socks or feet black, the carpet didn't feel clammy. Despite being on a corner, the hotel was quiet. I was concerned with the lack of street parking and having to park my car in the tight alley. I had a comfortable night's rest.
Stayed 1 night in Apr 2024

6/10 Okay

george

Stayed 1 night in Apr 2024

8/10 Good

Brian

Stayed 1 night in Mar 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is clueless, the hotel is mediocre and smells, they tried to bill me twice for my room, all in all I would never stay here again. Worst hotel Ive found on hotels.com yet.
Stayed 1 night in Mar 2024

6/10 Okay

Ralph

Liked: Cleanliness
Stayed 1 night in Feb 2024