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Palm Bay Resort

4.0 star property
Beach spa retreat, walking distance from Palm Bay Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palm Bay Resort

View from property
Ocean View Bure
Outdoor pool, pool umbrellas, pool loungers
One Bedroom Beachfront Bungalow
Ocean View Bure | Balcony

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Gym
    Gym
  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Restaurant
    Restaurant

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Ocean View House

Ocean View House

Ocean View House

Highlights

Balcony
Separate sitting area
Air conditioning
Kitchenette
Mini-fridge
Blackout curtains
2 bedrooms
Ceiling fan
  • 100 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Ocean View Bure

Highlights

Balcony
Air conditioning
Mini-fridge
Blackout curtains
Separate bedroom
Ceiling fan
Private bathroom
Free bottled water
  • Beach view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Beachfront Bungalow

Two Bedroom Beachfront Bungalow | Living area

Two Bedroom Beachfront Bungalow

Highlights

Balcony
Separate sitting area
Air conditioning
Mini-fridge
Blackout curtains
2 bedrooms
Ceiling fan
Hairdryer
  • 70 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Ocean View Bure

Ocean View Bure

Ocean View Bure

Highlights

Balcony
Air conditioning
Mini-fridge
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
Private bathroom
  • 42 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Serenity Bure

In-room safe, blackout curtains, iron/ironing board, bed sheets

Serenity Bure

Highlights

Balcony
Air conditioning
Mini-fridge
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
Private bathroom
  • 42 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Platinum House

Platinum House | Private kitchen

Platinum House

Highlights

Balcony
Separate sitting area
Air conditioning
Kitchenette
Mini-fridge
Dishwasher
Smart TV
Washer/dryer
  • 120 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for One Bedroom Beachfront Bungalow

One Bedroom Beachfront Bungalow | Living area

One Bedroom Beachfront Bungalow

Highlights

Balcony
Separate sitting area
Air conditioning
Mini-fridge
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
  • 62 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Hibiscus Suite

Hibiscus Suite | Living room

Hibiscus Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Mini-fridge
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
  • 70 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Beachfront Villa

Beachfront Villa

Beachfront Villa

Highlights

Balcony
Air conditioning
Mini-fridge
Ceiling fan
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 30 sq m
  • Beach view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

3 outdoor pools, pool umbrellas, pool loungers
Daydream Island Resort
On private beach
Pool
Breakfast included
Spa
7.8 out of 10, Good, (696)
The price is AU$319
includes taxes & fees
3 Dec - 4 Dec
Daydream Island Resort
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About the area

Map
Palm Bay Resort, Whitsundays, Whitsundays, QLD, 4741

What's nearby

  • Lovers Cove - 2 min drive - 0.8 km
  • Airlie Beach Lagoon - 16 min drive - 12.2 km

Getting around

  • Proserpine Station - 45 min drive

Restaurants

  • Mamas Boys
  • The Palms Restaurant
  • Chocolate Fish Cake
  • Clubhouse

About this property

Palm Bay Resort

Upscale hotel near Airlie Beach Lagoon
Located close to Palm Bay Beach, Palm Bay Resort provides a corner/local shop, a terrace and a coffee shop/cafe. This hotel is a great place to bask in the sun with a beachfront location, sunloungers and kayaking. Indulge in a massage, a body treatment and a facial at the on-site spa. Enjoy the gym, as well as activities such as hiking/biking. A garden, a library and a fireplace in reception are available to all guests.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers and pool umbrellas
  • Wedding services, beach towels and luggage storage
  • A front desk safe, a banquet hall and helicopter/aeroplane tours
  • Tour/ticket information and a paddleboard on-site
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Palm Bay Resort offer thoughtful touches, such as air conditioning, in addition to amenities, such as safes and free bottled water.
Extra amenities include:
  • Showers and free toiletries
  • Balconies, mini fridges and ceiling fans

Languages

English, French, Italian, Spanish

Property amenities

Parking and transport

  • No on-site parking available

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Conveniences

  • Grocery/convenience store
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Prenatal massages
  • Spa open select days

Accessibility

  • No lift

More

  • 1 floor
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via Boat to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
The property charges 1.5 per cent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Outside alcohol is not permitted, but is available for purchase.
Guests must arrange transfers (surcharge) at least 48 hours prior to arrival. Options include sea plan, helicopter, or water taxi from Hamilton Island or Shute Harbor.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 15 and younger are not allowed at this property; all guests older than 15 are welcome
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • A late check-out fee will be charged
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 15 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms

Property is also known as

Palm Bay Resort Long Island
Palm Bay Long Island
Palm Bay Resort Hotel Whitsundays
Palm Bay Resort Hotel
Palm Bay Resort Whitsundays
Palm Bay Resort Hotel Whitsundays

Frequently asked questions

Does Palm Bay Resort have a pool?

Yes, this property has an outdoor pool.

Is Palm Bay Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palm Bay Resort?

Palm Bay Resort doesn't offer parking.

What time is check-in at Palm Bay Resort?

Check-in start time: 2 PM; check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Palm Bay Resort?

Checkout is at 10 AM. Late checkout is available for a fee.

Where is Palm Bay Resort located?

Located in Whitsundays, this beachfront hotel is in a national park, steps from Palm Bay Beach and 7.5 mi (12.1 km) from Airlie Beach Lagoon. Whitehaven Beach is 14.4 mi (23.2 km) away.

Palm Bay Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 184 out of 249 reviews" "
Rating 8 - Good. 48 out of 249 reviews" "
Rating 6 - Okay. 10 out of 249 reviews" "
Rating 4 - Poor. 2 out of 249 reviews" "
Rating 2 - Terrible. 5 out of 249 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Noelene

Stayed 4 nights in Oct 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palm Bay resort is the most beautiful, relaxing resort I have been to. Everything about the resort is perfect and the staff are excellent.
Stayed 3 nights in Nov 2024

10/10 Excellent

Signy

Travelled with partner
Liked: Staff & service, property conditions & facilities
Lovely staff, exquisite property and secluded sanctuary. Loved it
Stayed 3 nights in Oct 2024

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Constantinos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing quiet island no children
Stayed 3 nights in Oct 2024

10/10 Excellent

Leigh, Bushland Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and a beautiful quiet place to spend several nights
Stayed 3 nights in Aug 2024

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location right on the beach.
Stayed 4 nights in Sep 2024

10/10 Excellent

helen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous location, room was huge , great views. Staff were attentive, great cocktails and food, it was cold and wet our first 2 days so lovely big fireplace was most welcome
Stayed 3 nights in Aug 2024

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding…staff were friendly and attentive. Felt like being on our own private island. Very relaxed atmosphere. Will definitely visit again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Christos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

6/10 Okay

Danielle

Travelled with partner
Liked: Cleanliness
The property itself was nice. The villa we stayed in (beachfront villa) was great but in the mornings we were woken by alot of noise from machinery unloading supplies etc. The food was terrible! We ended up only eating one meal a day as we couldnt stomach it anymore. We ordered the secluded picnic...it was not at all secluded, the staff members when finishing their shift were sitting with us and people were walking all around stopping to chat. This was not romantic. The following day the staff members not working were taking up all the chairs on the beach, were using all facilities and in the pool etc. They acted as though we were an inconvenience being there. Very unprofessional and quite unpleasant as this island has so much potential.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ming-Fei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a special place living amongst nature. We saw whales, turtles out at front, curlews, humming birds and cockatoos in the gardens. So secluded you dont see more than 15 people anywhere. Quality of food is excellent and similarly priced compared to mainland.
Stayed 3 nights in Sep 2024

10/10 Excellent

Scott, Wheelers Hill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was absolutely gorgeous, peaceful, staff were amazing and the food just fantastic!
Stayed 7 nights in Aug 2024

10/10 Excellent

Adam

Relaxed & yummy food & cocktails
Stayed 3 nights in Aug 2024

2/10 Terrible

Scott

Travelled with family
Disliked: Amenities
Disappointing Experience at Palm Bay Resort if I could put half a star I would! I recently stayed at Palm Bay Resort on Long Island, Whitsundays, and unfortunately, my experience was subpar. The staff was consistently rude and disrespectful, which set a negative tone for our entire stay. The food at the resort was extremely overpriced and took an inordinate amount of time to arrive, often exceeding an hour. When it did, we were underwhelmed by the quality. The service was poor, and our room was neglected by housekeeping, with no cleaning or attention to detail during our stay. To make matters worse, we encountered bed bugs in our room, which was unacceptable. We also experienced issues with our airport transfers, which were cancelled despite being prepaid. The resort withheld our money for 7 days, further adding to our frustration. Our room had unexplained splatters on the bedroom wall that resembled blood, which was disturbing and never addressed. The resort's tour information was misleading, leading to further disappointment. Perhaps most concerning was the staff's unapologetic attitude towards our complaints. Overall, our stay at Palm Bay Resort was marred by poor service, uncleanliness, and a lack of accountability. Until these issues are addressed, I would caution others against staying here.
Stayed 5 nights in Aug 2024

8/10 Good

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little piece of paradise
Such a beautiful, quiet and intimate spot. If you’re after total relaxation this is the place. We found drinks to be very reasonably priced too. Yes, food is on the expensive side but the logistics of getting supplies there makes sense and the portions are very generous (enough to share a breakfast between two). The staff are fantastic and friendly. It is in a humid bush setting, so there are critters and some mildew around but nothing to worry about in the scheme of things. The whole stay was exactly what we were after.
Stayed 4 nights in Aug 2024

8/10 Good

Millicent

No persons under 16 yrs old- liked that Menu choice and food quality was not 5 stars Telephone number on website does not work
Stayed 2 nights in Aug 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The peace and quiet was fantastic,from the greeting with drinks looking out to a beautiful sunset to the swimming in the pool or sea right there. The resturant was fabulos the chef and staff were top notch.the staff were so friendly helpful and happy to help if there was something we needed to ask regading tours etc . Wotif mislead us with advertising ,whenbwe put in hamilton island ,palm bay resort so we thought it was at Hamilton Island so flew into there but had to get 2 seperate boats out to get to resort. Wotif needs to sort it out . Better to go to prosperine airport then catch 1 boat ride direct to Palm Bay Resort.
Stayed 4 nights in Jul 2024

10/10 Excellent

SHARNI, Warana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely superb! Great young staff and fantastic food! (Don't tell everybody)
Stayed 7 nights in Jul 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 7 nights in Jul 2024

8/10 Good

Jitendrakumar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's good property but it's in isolated area and transportation is hard. You have only options to go in or out of the resort 3 times in day, goes to Shute harbour only, 8am-11am-4pm. Alternative option is, Mars Charter private water taxi which is very expensive if you in small group.
Stayed 4 nights in Jul 2024

8/10 Good

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning place, would love to come back! Food and table service were average
Stayed 3 nights in Jun 2024

4/10 Poor

Darrin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jun 2024

General hotel information

Reasons to Book
Great Facilities & Onsite Restaurant/Bar
Check-In Time
2:00 PM
Check-Out Time
10:00 AM
Star Rating
4.0