2/10 Terrible
Timothy
22 Oct 2024
Disliked: Cleanliness, staff & service
I cannot remember a worse experience. On the day of my check-in, management called to inform me of a water system breakage the day of my arrival, they felt they had resolved the problem and checked me in as planned. I was surprised to find gray water coming through the faucets, shower, and the toilet. The room smelled like a sewer. They didn't clear the system nor certify that the water was safe to drink or bath as his required in most jurisdictions. I never felt comfortable showering and never drank the water after that.
At 10p one night, while preparing for bed a very loud alarm came on in the room. After taking a look inside and outside I concluded it was a false alarm. After about 3 minutes of screeching alarm, I attempted to call the front desk. No answer. I waited another 3 minutes and called again. No answer. At this point, my ears were ringing and so I disconnected the alarm.
Just as I was about to get in the bed, I was startled by the entry of two fully geared up Firemen rushing up the stairs in my room. They did their job, but it was awkward standing in the middle of the room in my underwear.
To add insult to injury, about 30 minutes later, haven't gone to bed, the phone rang and surprise. It was the front desk, advising me that the alarm company would need to enter the room at 8a. I had 2 calls scheduled for that morning and was forced to leave my room to conduct them.
Finally, I was told I would be charged hundreds for the alarm co service call.
WORST EVER
