Embassy Suites Hotel Winston-Salem

3.5 star property
Hotel in Winston-Salem with free breakfast and 24-hour fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites Hotel Winston-Salem

Lobby
Exterior
Exterior
In-room safe, iron/ironing board, free cots/infant beds, free WiFi
Lobby

Reviews

7.2 out of 10

Good

Popular amenities

  • Breakfast included
  • Restaurant
  • Bar
    Bar
  • Parking available
    Parking available
  • Gym
    Gym
  • Room service
    Room service
The price is AU$181
includes taxes & fees
16 Dec - 17 Dec

Room options

Available filters for rooms
Showing 14 of 14 rooms

Suite, Accessible, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Sofa bed
Separate bedroom
  • Sleeps 4
  • 1 Queen Bed

Executive, One King Bed, Non-Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
TV
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
TV
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Sofa bed
Private bathroom
  • Sleeps 4
  • 1 King Bed

Two Queen Suite Acc with Tub Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Sofa bed
Separate bedroom
  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 2 Queen Beds, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Sofa bed
Separate bedroom
  • Sleeps 6
  • 2 Queen Beds

Suite 2 Queens, Non Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
TV
  • Sleeps 5
  • 2 Queen Beds

Premium Suite, 1 King Bed, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Sofa bed
Separate bedroom
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Sofa bed
Separate bedroom
  • Sleeps 4
  • 1 King Bed

Premium Suite, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Sofa bed
Separate bedroom
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Two Bedroom Suite, Non-Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
TV
  • Sleeps 8
  • 1 King Bed

Suite, Accessible, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Sofa bed
Separate bedroom
  • Sleeps 4
  • 1 Queen Bed

Suite, Accessible, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Sofa bed
Separate bedroom
  • Sleeps 6
  • 2 Queen Beds

King, Premium Suite, 1 King Bed, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Sofa bed
Separate bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Map
460 N Cherry St, Winston-Salem, NC, 27101

What's nearby

  • Benton Convention Center - 1 min walk - 0.1 km
  • Old Salem - 19 min walk - 1.7 km
  • Truist Stadium - 20 min walk - 1.7 km
  • Wake Forest University Baptist Medical Center - 3 min drive - 2.4 km
  • Winston Salem State University - 4 min drive - 4.5 km

Getting around

  • High Point Station - 25 min drive
  • Greensboro, NC (GSO-Piedmont Triad Intl.) - 29 min drive

Restaurants

  • ‪Foothills Brewing - ‬6 min walk
  • ‪Oh' Calcutta - ‬2 min walk
  • ‪Thai Harmony - ‬6 min walk
  • ‪Young Cardinal Cafe - ‬4 min walk
  • ‪Mellow Mushroom - ‬6 min walk

About this property

Embassy Suites Hotel Winston-Salem

Hotel near Hanes Mall
Consider a stay at Embassy Suites Hotel Winston-Salem and take advantage of free continental breakfast, a corner/local shop and a free daily manager's reception. The on-site restaurant, Grille Restaurant and Bar, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a bar.
Other perks at this hotel include:
  • An indoor pool
  • Self-parking (surcharge), an electric car charging station and express check-in
  • A computer station, a 24-hour front desk and laundry services
  • Smoke-free property, a lift and a front desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 146 rooms boast comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Sofa beds and free cots/infant beds
  • Bathrooms with showers and free toiletries
  • 27-inch TVs with premium channels
  • Balconies, fridges and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Grille Restaurant and Bar

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Living room

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24,003 square feet of conference space
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 27-inch TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 1 August 2024 to 5 December 2024 (completion date subject to change). The following areas are affected:
  • Hallway
Renovation work will only be conducted on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 34 kg per pet)

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Self-parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Winston-Salem
Embassy Suites Winston-Salem
Embassy Suites Hotel Winston Salem
Embassy Suites Winston Salem
Embassy Suites Hotel Winston-Salem Hotel
Embassy Suites Hotel Winston-Salem Winston-Salem
Embassy Suites Hotel Winston-Salem Hotel Winston-Salem

Frequently asked questions

Does Embassy Suites Hotel Winston-Salem have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Embassy Suites Hotel Winston-Salem?

As of 19 Nov 2024, prices found for a 1-night stay for 2 adults at Embassy Suites Hotel Winston-Salem on 16 Dec 2024 start from AU$181.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Embassy Suites Hotel Winston-Salem pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 34 kg per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Embassy Suites Hotel Winston-Salem?

Self-parking is available for USD 25 per night.

What time is check-in at Embassy Suites Hotel Winston-Salem?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Embassy Suites Hotel Winston-Salem?

Checkout is at 11:00 AM.

Where is Embassy Suites Hotel Winston-Salem located?

Situated in Winston-Salem, this hotel is within a 5-minute walk of Benton Convention Center and Frank L. Horton Museum Center. Home Moravian Church and Old Salem are also within 1 mile (2 km).

Embassy Suites Hotel Winston-Salem Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 344 out of 954 reviews" "
Rating 8 - Good. 207 out of 954 reviews" "
Rating 6 - Okay. 138 out of 954 reviews" "
Rating 4 - Poor. 129 out of 954 reviews" "
Rating 2 - Terrible. 136 out of 954 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Nancy

Stayed 4 nights in Oct 2024

2/10 Terrible

Michelle

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
this property was partially renovated although not told on front end. No baseboards, holes in walls, dirty carpet...freezing cold in lobby and bar area...told could not turn heat on
Stayed 3 nights in Oct 2024

10/10 Excellent

Angel, Sanford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room. Great service.
Stayed 1 night in Oct 2024

6/10 Okay

Susan

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
No one made bed AC couldn’t be shut off
Stayed 2 nights in Sep 2024

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

4/10 Poor

Melanie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel has a weird smell and the room wasn’t very clean. Blood stain on the pull out couch was an immediate “ get me out of here” feeling.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rachana

Stayed 1 night in Aug 2024

10/10 Excellent

J JESÚS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay. I stayed there a couple of years ago, and it was not the best. The hotel and its staff have done a 360. It was an amazing stay with excellent customer service and professionalism by the staff. I'm looking forward to my next visit.
Stayed 1 night in Jul 2024

4/10 Poor

Joanna

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Convenient location but ripped curtains, ac and fridge not working, dirty elevators. Maintenance man was very nice. Tried to fix the air conditioner at 11 o’clock at night.. Dirty outdoor entrances.
Stayed 1 night in Aug 2024

6/10 Okay

SEAN

Business traveller
I reserved a king suite, and they gave me a double room
Stayed 2 nights in Aug 2024

10/10 Excellent

Justin

Business traveller
Stayed 3 nights in Aug 2024

4/10 Poor

Carrie

Stayed 1 night in Jul 2024

6/10 Okay

Mary Beth

Travelled with family
Liked: Staff & service
Average at best. Needs a lot of deep cleaning and updating. Room was generally clean and staff were very nice. Breakfast area did not look sanitary but staff was so busy that I just don’t think they could keep up with the number of guests.
Stayed 1 night in Jul 2024

10/10 Excellent

Jasper

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Britttany

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Awful. Worst hotel I’ve stayed at
1)Parking is $25/day so budget that into the price of the hotel 2) everything is broken: elevator, A/C in our room, ice machine 3)any simple request is refused: coffee cup refresh in the room, towels (multiple requests)…. We were met with excuses and told some version of “I have 23 rooms to clean” or told to ask someone else. Crazy! We finally decided to go to the indoor pool to steal pool towels since we had a suite for 4 people and were only provided with 2 for 2 nights!!!! 4)speaking of the pool… its filthy, cloudy, had a white film on the top and pretty sure there was BLOOD on the floor. Whirlpool is broken. 5)”dinner” from the onsite restaurant is actually premade salads or sandwiches in styrofoam that are super sketchy. 6)room was filthy, bug found in the bed, not actually cleaned during stay, mildew in shower, sticky slimy bathroom floor. 7) overall the hotel is just super weirdly laid out and strange, old, needs lots of updates. Only saving grace is that food service staff are so nice. They are very friendly and accommodating when compared to other hotel staff. Breakfast and happy hour (very generous) was appreciated. But that’s not enough. Would never stay here again.
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Keep looking
Room was run down, door didn’t shut properly, HUGE gap under the door so no smoke or fire protection, I’ve machine busted.
Stayed 2 nights in Jul 2024

2/10 Terrible

premal

Disliked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Niga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, spacious rooms
We enjoyed our stay in Winston-Salem. The manager’s reception was a nice perk. Good restaurants close by.
Stayed 1 night in Jul 2024

2/10 Terrible

Brady

Disliked: Staff & service, property conditions & facilities
Winston Salem is a lovely area. We purchased a suite room due to this giving our family of 5 room. We asked 3 times and went to the front desk to get linens for the pull out bed, they refused to give us any. The breakfast was a joke with wait times of 20 minutes. Such a disappointment of a night in a beautiful area with a terrible stay.
Stayed 1 night in Jul 2024

6/10 Okay

Jill

Business traveller
Liked: Cleanliness, staff & service, room comfort
Lots of space for the price
Hotel was clean and the room was spacious. I had a kitchenette, living room and 2 beds The staff was very helpful. The hotel needs to be updated but was fine foe my short stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kenetta

Stayed 2 nights in Jul 2024

4/10 Poor

George

Stayed 2 nights in Jul 2024

4/10 Poor

Felicia

Travelled with family
I’ve stayed in numerous Embassy Suite locations and this was the worst. The carpet in our room was dirty and stained. The pullout bed cover had bloodstains. We removed the stained cover and asked for new sheets which we received. We expected that when cleaning came the next day, the stained cover which was on the floor would be removed. It remained there our entire 3 night stay. The staff was friendly so that was a plus but the hotel is old, elevators were out of order and there is no designated hotel parking so my husband and I who had to drive separately ended up paying $150 ($75pp) in parking. We will not be choosing the Winston location anytime soon.
Stayed 3 nights in Jul 2024