Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall

2.5 star property
Suburban hotel with free breakfast and fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall

Outdoor pool
Exterior
Premium bedding, in-room safe, desk, iron/ironing board
Reception
Lobby lounge

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking available
  • Pool
  • Pet-friendly
  • Gym
  • Laundry
The price is AU$162
includes taxes & fees
3 Dec - 4 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Private bathroom
Hairdryer
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Sofa bed
Premium bedding
Private bathroom
  • 64 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Sofa bed - double
Separate bedroom
Premium bedding
  • 64 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Shower/bath combination
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Sofa bed - double
Heating
Premium bedding
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
1680 Westbrook Plaza Dr, Winston-Salem, NC, 27103

What's nearby

  • Hanes Mall - 8 min walk - 0.7 km
  • Novant Health Forsyth Medical Center - 3 min drive - 2.5 km
  • Wake Forest University Baptist Medical Center - 5 min drive - 5.4 km
  • Benton Convention Center - 8 min drive - 8.3 km
  • Wake Forest University - 11 min drive - 9.9 km

Getting around

  • High Point Station - 26 min drive
  • Greensboro, NC (GSO-Piedmont Triad Intl.) - 32 min drive

Restaurants

  • ‪Chick-fil-A - ‬14 min walk
  • ‪Chipotle Mexican Grill - ‬19 min walk
  • ‪Texas Roadhouse - ‬10 min walk
  • ‪Golden Corral - ‬8 min walk
  • ‪Dave & Buster's - ‬17 min walk

About this property

Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall

Hotel near Hanes Mall
You can look forward to a free breakfast buffet, dry cleaning/laundry services and a gym at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre.
Other perks at this hotel include:
  • An outdoor pool
  • Self-parking (surcharge), express check-out and express check-in
  • 1 meeting room, a front desk safe and a 24-hour front desk
  • A lift, free newspapers and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 127 rooms boast comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 55-inch Smart TVs with Netflix, streaming services and premium channels
  • Wardrobes/cupboards, fridges and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 22 September to 17 May:
  • Swimming pool
The property will be renovating from 13 November 2024 to 15 March 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 23 kg per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Marriott Hanes Hotel Winston-Salem Mall
Fairfield Inn Marriott Winston-Salem Hanes Mall
Fairfield Inn Marriott Winston-Salem Hanes Mall Hotel
Fairfield Inn Marriott Hanes Mall Hotel
Fairfield Inn Marriott Winston-Salem Hanes Mall Hotel
Fairfield Inn Marriott Winston-Salem Hanes Mall
Fairfield Inn Marriott Hanes Mall Hotel
Fairfield Inn Marriott Hanes Mall
Fairfield Inn Suites by Marriott Winston Salem Hanes Mall
Fairfield Marriott Hanes Mall

Frequently asked questions

Does Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall have a pool?

Yes, this property has an outdoor pool. The swimming pool is closed seasonally each year from September 22 until May 17.

How much does it cost to stay at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall?

As of 25 Nov 2024, prices found for a 1-night stay for 2 adults at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall on 3 Dec 2024 start from AU$161.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall?

Self-parking is available for a fee.

What time is check-in at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall?

Check-in start time: 3 PM; check-in end time: 3 AM.

What time is check-out at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall?

Checkout is at noon.

Where is Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall located?

Situated in the business district, this hotel is within 2 miles (3 km) of Hanes Mall, Novant Health Medical Park Hospital and Novant Health Forsyth Medical Center. Wilkes Regional is 1.5 mi (2.4 km) away.

Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 364 out of 570 reviews" "
Rating 8 - Good. 146 out of 570 reviews" "
Rating 6 - Okay. 38 out of 570 reviews" "
Rating 4 - Poor. 15 out of 570 reviews" "
Rating 2 - Terrible. 7 out of 570 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Cathy

The staff was friendly and helpful. Breakfast options were nice. The bathroom could use an update.
Stayed 2 nights in Nov 2024

8/10 Good

Catherine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were great
Stayed 1 night in Oct 2024

2/10 Terrible

Kim

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Sheila

Stayed 1 night in Sep 2024

8/10 Good

DONNIE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here a few times and have never had any problems. The staff are friendly and the room is always just as it should be.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Staff is excellent.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gregory, Courtice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, modern, and comfortable beds. Friendly staff, decent breakfast included. A very good value.
Stayed 1 night in Aug 2024

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great, nice room, great staff, food was not great
Stayed 1 night in Aug 2024

6/10 Okay

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lack of service and noise
We arranged to have our room cleaned on a particular day and when we returned the room had not been touched. Also, the noise from the traffic at night made sleep impossible. The breakfast was adequate.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jermaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about our stay! Also, a special thanks to Reme for allowing my family and I to check in early!
Stayed 2 nights in Aug 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great staff and good area
Stayed 7 nights in Aug 2024

6/10 Okay

Victoria

Travelled with family
I liked the comfortable bed I didn’t like that my room was only cleaned twice for the four days and three nights that I was there. My tv didn’t work the entire time that I was there. I couldn’t use the phone to call the receptionist, it’s like they blocked my line. They couldn’t give me a fair accommodation.
Stayed 3 nights in Aug 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the larger bath towels!!
Stayed 6 nights in Aug 2024

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay at this vocation quite often. It’s always clean and well kept!
Stayed 2 nights in Aug 2024

10/10 Excellent

Gerlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and ready upon our arrival. Checking in and checking out was unremarkable. We enjoyed our stay at the hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and cleanliness.
Stayed 1 night in Aug 2024

8/10 Good

Jennie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was only a desk chair in the room - no comfortable seating. This made it impossible for 2 people to sit without being on the bed.
Stayed 2 nights in Aug 2024

6/10 Okay

steven

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel
Decent hotel in decent area, across from Haynes Mall, but it is an older hotel with some issues. Our first room had tv issues, our second room had a ceiling leak and the water pressure was awful weak. Beds are ok but not as comfortable as i like. Breakfast is good, has eggs, bacon , sausage, and more. I wont be staying again but it was decently clean, and friendly employees.
Stayed 2 nights in Aug 2024

10/10 Excellent

Carolyn

Stayed 1 night in Aug 2024

10/10 Excellent

Beth

Stayed 2 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Kandy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn’t impressed with the person at check in. If it hadn’t been for her, I would have given it five stars. The room had a big bathroom counter, nice fluffy towels, and I used the body wash rather than my own. The toiletries were very nice. The bed was comfortable and the room had a refrigerator, microwave, and a k cup type coffee maker. The breakfast had many choices including scrambled eggs, pork and turkey sausage. I enjoyed the check out. The clerk at the desk, Rene was so pleasant. I would definitely give him five stars. When you stay, look for Reme, he is very friendly and willing to help.
Stayed 1 night in Jul 2024

10/10 Excellent

Tonda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

shawn

Stayed 1 night in Jul 2024