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Residence Inn by Marriott Winston-Salem Hanes Mall

3.0 star property
Hotel with free breakfast, near Hanes Mall

Photo gallery for Residence Inn by Marriott Winston-Salem Hanes Mall

View from property
BBQ/picnic area
Reception
Fireplace
Fridge, microwave, stovetop, dishwasher
Residence Inn by Marriott Winston-Salem Hanes Mall offers a warm welcome with free full breakfast and helpful staff. Enjoy the seasonal outdoor pool, challenge friends to mini golf, or cozy up near the lobby fireplace.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Housekeeping
The current price is AU$191
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite, 1 Bedroom, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
TV
Separate bedroom
Sofa bed - double
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Studio, Multiple Beds, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
TV
Sofa bed
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
TV
Sofa bed
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
TV
Sofa bed
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
TV
Sofa bed
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
TV
Sofa bed
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-in Shower)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
TV
Separate bedroom
Sofa bed - double
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
TV
Separate bedroom
Sofa bed - double
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
TV
Separate bedroom
Sofa bed - double
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Studio, Multiple Beds, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
TV
Sofa bed
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking (Mobility Accessible, Tub)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Studio, Multiple Beds, Non Smoking (Mobility Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
TV
Sofa bed
Private bathroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
TV
Sofa bed
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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The price is AU$180
includes taxes & fees
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About the area

Map
3885 Oxford Station Way, Winston-Salem, NC, 27103

What's nearby

  • Hanes Mall - 4 min drive
  • Novant Health Forsyth Medical Center - 5 min drive
  • Wake Forest University Baptist Medical Center - 7 min drive
  • Benton Convention Center - 9 min drive
  • Wake Forest University - 11 min drive

Getting around

  • Winston-Salem, NC (INT-Smith Reynolds) - 15 min drive

Restaurants

  • ‪Chick-fil-A - ‬20 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Starbucks - ‬9 min walk
  • ‪Cookout - ‬11 min walk
  • ‪Sixty Six Pizzeria Grill and Bar - ‬3 min drive

About this property

Residence Inn by Marriott Winston-Salem Hanes Mall

Hotel near Hanes Mall
Free full breakfast, a free food/drink shopping service and mini golf are just a few of the amenities provided at Residence Inn by Marriott Winston-Salem Hanes Mall. In addition to dry cleaning/laundry services and a fireplace in reception, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • A seasonal outdoor pool
  • Free self-parking
  • Express check-out, express check-in and a TV in reception
  • Smoke-free property, a computer station and barbecues
  • Guest reviews say great things about the helpful staff
Room features
All 108 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and desk chairs.
Extra amenities include:
  • Sofa beds and free cots/infant beds
  • Bathrooms with hairdryers and soap
  • 32-inch TVs with premium channels
  • Wardrobes/cupboards, recycling and kitchenettes

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Mini golf
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Mini golf
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 825 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Soap
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 23 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The seasonal pool will be open from May to October
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Marriott Winston-Salem Hanes Mall Aparthotel
Residence Inn Marriott Hanes Mall Aparthotel
Residence Inn Marriott Winston-Salem Hanes Mall
Residence Inn Marriott Hanes Mall
Residence Inn Marriott Hanes Mall Aparthotel
Residence Inn Marriott Winston-Salem Hanes Mall
Residence Inn Marriott Winston-Salem Hanes Mall Aparthotel
Residence Inn Marriott Hanes Mall
Aparthotel Residence Inn by Marriott Winston-Salem Hanes Mall
Residence Inn by Marriott Winston-Salem Hanes Mall Winston-Salem
Residence Inn by Marriott Winston Salem Hanes Mall
Residence Inn Winston salem Hanes Mall
Residence Marriott Hanes Mall
Residence Inn by Marriott Winston Salem Hanes Mall
Residence Inn by Marriott Winston-Salem Hanes Mall Hotel
Residence Inn by Marriott Winston-Salem Hanes Mall Winston-Salem

Frequently asked questions

Does Residence Inn by Marriott Winston-Salem Hanes Mall have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Residence Inn by Marriott Winston-Salem Hanes Mall?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Winston-Salem Hanes Mall on 9 Mar 2025 start from AU$190.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Residence Inn by Marriott Winston-Salem Hanes Mall pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Residence Inn by Marriott Winston-Salem Hanes Mall?

Self-parking is free at this property.

What time is check-in at Residence Inn by Marriott Winston-Salem Hanes Mall?

Check-in start time: 3 PM; check-in end time: 4 AM. Late check-in is available during limited hours.

What time is check-out at Residence Inn by Marriott Winston-Salem Hanes Mall?

Checkout is at noon.

Where is Residence Inn by Marriott Winston-Salem Hanes Mall located?

Situated in Winston-Salem, this hotel is within 3 miles (5 km) of Hanes Mall, Wilkes Regional and Novant Health Medical Park Hospital. Novant Health Forsyth Medical Center is 2.7 mi (4.3 km) away.

Residence Inn by Marriott Winston-Salem Hanes Mall Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 230 out of 358 reviews
Rating 8 - Good. 59 out of 358 reviews
Rating 6 - Okay. 31 out of 358 reviews
Rating 4 - Poor. 17 out of 358 reviews
Rating 2 - Terrible. 21 out of 358 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Starasia

Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, will return again.
Stayed 8 nights in Nov 2024

10/10 Excellent

Winnie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed at quite a few hotels these past 50 years that I have been away from Winston-Salem and my experience at this one was one of the best. You have a very friendly staff at the residence Inn I don’t remember the name of the lady that processed to be in, but she was excellent as well as Ashley in the dining area. I will be staying there from now on.
Stayed 5 nights in Nov 2024

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay and would visit again.
Stayed 1 night in Oct 2024

8/10 Good

Julius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Justin

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do yourself a favor and look elswhere. I travel for work and this is the absolute worst property I have ever stayed in. The lock on the door died and I was locked out of my room for an hour. There are ants in the room. In two weeks they cleaned my room three times. The second and third times they took all the towels without leaving clean ones. They have never made the bed or changed the sheets. There is dust everywhere and they don't clean the rooms. The hotel has families living here. You're better off staying at any other hotel.
Stayed 9 nights in Aug 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

JERMAINE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect with all the excessible shops and dining options around.
Stayed 6 nights in Aug 2024

10/10 Excellent

Alisia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I arrived here the weekend I was moving my son to school, all orientation events were canceled due to a tropical storm. Our room was the perfect haven to make popcorn and have a sleep over. We will now stay here for all future visits.
Stayed 1 night in Aug 2024

6/10 Okay

Scott

Disliked: Property conditions & facilities
Out of ….
Pool and 1 Elevator were out of order. Shortage of towels, TP, klennix, clothes hangers,… Staff were very friendly.
Stayed 5 nights in Aug 2024

10/10 Excellent

Ivy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I like the convenience of the property to the convention center.
Stayed 6 nights in Jul 2024

8/10 Good

Jamese

Travelled with family
Liked: Cleanliness, staff & service, amenities
No pool in August is very disappointing. Plus, one elevator working during the busy season was a major inconvenience.
Stayed 6 nights in Jul 2024

10/10 Excellent

Gamaliel, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay at this property was very good. They had a good Staff and the property was well kept.
Stayed 5 nights in Jul 2024

6/10 Okay

Vanessa

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Prince

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Stephen

Stayed 2 nights in Jun 2024

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4/5 - was missing the soap/shampoo/ conditioner bottles in the rest room. No big heal. Got more brought in. Our tub drained so slow … so you ended up bathing in dirty bath water. That was not good. Other than that great place to stay. Good breakfast.
Stayed 1 night in Jun 2024

10/10 Excellent

Tomas

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 5 nights in Jun 2024

4/10 Poor

Amber

Travelled with family and small children
Disliked: Staff & service
Arrived to check in after midnight (we are in town for travel baseball) and our room was still dirty. After 45 or so minutes we had the room, but the manager and another staff member cleaned our room. The manager was apologetic- didn’t excuse the fact this room had been booked in advance and they were aware of us coming. The room was nice even though it was not the cleaniest, surrounding rooms were SUPER noisy all hours of the night…and the pool was CLOSED….
Stayed 2 nights in Jun 2024

10/10 Excellent

Timothy

Stayed 1 night in Jun 2024

10/10 Excellent

Max

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoroughly enjoyed my stay. The breakfast was great and hit the spot. Will definitely be back.
Stayed 1 night in May 2024

10/10 Excellent

April

Stayed 1 night in May 2024

4/10 Poor

Jack

Liked: Cleanliness, staff & service
Our room was extremely loud and our last night there was horrible. People above us were jumping around from 9:30pm-1:30am. Despite 3 calls to front desk it continued and disrupted our stay and sleep. It is unlikely we would stay here again
Stayed 5 nights in Apr 2024