Quality Inn & Suites Worcester

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Exterior
Front of property
Breakfast area
Lobby sitting area
Fitness facility

Reviews

5.2 out of 10

Popular amenities

  • Gym
  • Housekeeping
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Parking included

Room options

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About the area

Map
50 Oriol Dr, Worcester, MA, 01605

Policies

Payment types

Important information

Property is also known as

Quality Inn Worcester
Quality Worcester
Quality Inn & Suites Worcester Hotel Worcester
Quality Inn Hotel Worcester
Worcester Quality Inn
Quality Inn And Suites Worcester
Quality Inn & Suites Worcester Hotel
Quality Inn & Suites Worcester Worcester
Quality Inn & Suites Worcester Hotel Worcester

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Quality Inn & Suites Worcester Reviews

Reviews

5.2
Rating 10 - Excellent. 74 out of 821 reviews
Rating 8 - Good. 151 out of 821 reviews
Rating 6 - Okay. 159 out of 821 reviews
Rating 4 - Poor. 174 out of 821 reviews
Rating 2 - Terrible. 263 out of 821 reviews

5.4/10

Cleanliness

6.4/10

Staff & service

4.0/10

Amenities

4.8/10

Property conditions & facilities

3.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Staff & service, amenities, property conditions & facilities
Super nice for the price.
Stayed 1 night in Mar 2023

2/10 Terrible

susan

Disliked: Cleanliness, amenities, property conditions & facilities
Will never be back there
Stayed 2 nights in Jul 2022

4/10 Poor

Brian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Friendly staff. Hotel is dated and dirty. Strange smell in room. Stains.
Stayed 1 night in Oct 2022

2/10 Terrible

miska

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
So gross we couldn’t sleep there and found a new hotel.
Stayed 1 night in Mar 2023

4/10 Poor

sivaramaprasad

Disliked: Cleanliness, property conditions & facilities, room comfort

Hoping they fix Quality Inn

Place is dirty, smelling room was dirty and not clean. Quality Inn need to fix this place. Management need to replace.
Stayed 1 night in Oct 2022

4/10 Poor

Claude

Disliked: Cleanliness, property conditions & facilities
Overall cleanliness was poor. Property needs maintenance.
Stayed 1 night in Mar 2023

6/10 Okay

Renato

Hard to find using google maps. Ok to sleep for just one night. Shower drain nor draining properly. Apples at breakfast ‘old’.
Stayed 1 night in Jan 2023

2/10 Terrible

Paulo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So bad area and room too..
Stayed 1 night in Oct 2022

2/10 Terrible

Leonid

Disliked: Property conditions & facilities
Nothing
Stayed 3 nights in Jul 2022

2/10 Terrible

RICHARD

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed in a lot of hotels at a lot of different price points and this was probably the worst. Incidentally, 3 of the last 5 hotels I've stayed at have been Quality Inns and they have all been bad, but Quality Inn & Suites in Worchester MA was the worst. I doubt I'll ever stay at another Quality Inn.
Stayed 1 night in Jul 2022

2/10 Terrible

SHELDON

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No heat, no light, no telephone. Absolutely awful.
Stayed 1 night in Feb 2023

2/10 Terrible

Alyssa

Disliked: Cleanliness, staff & service, property conditions & facilities
The non-smoking room reeked of smoke, there were holes in the bathroom towels, there was no comforter on the bed - only two sheets, the breakfast wasn’t open to the time it said it would be and there were food crumbs left in the room from previous guests. Terrible experience and way over priced.
Stayed 1 night in May 2023

4/10 Poor

Ben

Disliked: Property conditions & facilities
The room was smelling bad and too much noises
Stayed 1 night in Jul 2023

4/10 Poor

Lisa

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Broken furniture, dusty, no remote, no waste basket, during our stay police came twice
Stayed 3 nights in Sep 2022

2/10 Terrible

Jay

Disliked: Cleanliness, amenities, property conditions & facilities
This is, without a doubt, the nastiest hotel I've ever stayed in. It smells like an abandoned old person's home. Nights i spent chasing flies away from my food. I stay in various hotels throughout the year and have done so for almost a decade. I've never seen a place so, seemingly, unsanitary before in my life.
Stayed 2 nights in Sep 2022

2/10 Terrible

Ronald

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is run down and not clean.
Stayed 1 night in Oct 2022

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing

Staff was kind and accommodating, but the facility was horrendous - visible trash under bed upon arrival, broken lock on balcony door, unpleasant odor. The staff kindly changed and upgraded our room, but we found surprisingly poor conditions - rust-stained toilet, unclean balcony, etc. Quality Inn might want to definition of “quality.”
Stayed 1 night in Apr 2023

2/10 Terrible

Akhil

Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are outdated and dirty, there is a funky smell in the room. The carpets have stain in it. I can go on, but this is a terrible property, especially for the price. Not worth at all.
Stayed 1 night in Sep 2022

6/10 Okay

Anthony

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Spacious suites, but under maintained

We where in a suite and had booked 5 guests, the room only sported 2 towels and no extra sheets , blankets or pillows. For a Sat check in they were understaffed. The bathroom wall and utility closet had poorly repaird bullet holes in them, and the shooting was 6 years ago. The rug also still hat a burn hole it it from one of the rounds.
Stayed 1 night in Jul 2022

2/10 Terrible

MICHAEL

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel has surely seen better days. I'm sure it's been years since it's been renovated or upgraded. Carpeting in halls is worn down. There was a chair in my room that I wouldn't even sit in it was so disgusting. Hair dryer in bathroom didn't work. Breakfast was bare-bones at best. Front desk staff were pleasant. I will not stay here again.
Stayed 1 night in Oct 2022

2/10 Terrible

john

Disliked: Cleanliness, property conditions & facilities
You should be ashamed to have your name on this dump. from the parking area you could see several blinds were torn. This would fail miserably as a homeless shelter. the management seemed okay, but not cheerful in any way. their tour was dissapointing to say the least. i recommend you send your corporate inspectors unannounced.
Stayed 2 nights in Jun 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

Worst hotel I have ever stayed in the U.S. Would give maybe 2 stars if it was 40 USD per night but never 100 USD plus. 1st floor smells like tobacco, (one guy even asked for a lighter), dirty bed sheets. Key card would not work but it was quickly replaced. Staff tried to do what they can, they can be more friendly though.
Stayed 3 nights in Feb 2023

2/10 Terrible

Keaton

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely disgusting. First room reeked of urine and had an old moldy pan full of food in it. Next room had no blankets on any of the beds, along with the pullout bed that had no pillows at all. Curtain in the living room area was ripped and stained brown. The elevator didn’t work on our floor to go down, front desk said “call them to send it up”. I was denied a refund for this DISGUSTING EXPERIENCE. Never stay here.
Stayed 1 night in May 2023

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities
Run down, stains on walls, hole in wall, chair torn, stains on lamp shades, vanity light, missing drawer in dresser, table coming apart, ceiling had water damage and patches of popcorn was hanging and spots missing, room had smell and they had car tree airfreshner hanging from lamp. I have photos of all and pool was closed in summer and wifi was not connecting due to room distance. Ironing boeard had holes in it and bathtub had rust stains on side and back of bathroom door had large gash and ac vent was partially clogged with dust
Stayed 1 night in Jun 2023

2/10 Terrible

Dawn

Disliked: Cleanliness, staff & service, property conditions & facilities
Ihave summited a complaint to corporate on my stay there,148.91 was way to much to pay in a room that had a big mouse trap on the floor the bedspread had cigarette holes in it the chairs had all sorts of stains the sprinkler system was all rusted the lights by the bed didn’t work I could only get one channel in my tv the handle on the sink came off totally the toilet seat was wobbly also fell off!!!’ Needless to say it was the worst experience o have ever had . They need not call this a quality inn 😡
Stayed 1 night in Mar 2023