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"CLEAN"

"Staff were fabulous when I discovered I lost my phone in the taxi. Clearly not their first rodeo and so calming. Made the ordeal a minor hiccup. Taran was fabulous"

"Holiday flight "

"Great stay!"

"Good value, clean and convenient. Adjacent to Terminal 4 . Breakfast free and good. Other restaurant food is very expensive!!!"

"The staff was super friendly, room was quiet and the bed was comfortable. We slept through breakfast so I have no idea how that is. Spent 3 nights there and had no complaints."

"Very good service, clean modern rooms. Will always stay here when flying out of heathrow"

"Clean room, air con not too noisy. Requested to not be in a ground floor room due to safety concerns, was given a fourth floor room which I was much happier with. Thank you to the nice man at reception. "

"Arrived at Sofitel early in the morning. My wife and I were warmly greeted by front desk staff Mr Ronak. We felt his sincerely through his smile and conversation. Mr Ronak was very helpful and willing to take an extra step to check us in early. The room is nice, clean, and comfy. We were able to take a warm shower, after almost 14 hrs flight from Singapore, before heading out to explore Paddington. We had a good sleep too, the bed is comfortable, would have been perfect if the pillows are harder, which is my personal preference. It will be walking distance to our departure later on. I love Sofitel@London Heathrow, we will be back again, soon."