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Hotel Imperial

3.0 star property
Hotel in Xalapa with free breakfast and restaurant
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Imperial

Front of property
Standard Triple Room, 3 Single Beds
Reception
Standard Triple Room, 3 Single Beds | Bathroom
TV

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • Housekeeping
  • Free WiFi
  • Restaurant
The price is AU$59
includes taxes & fees
27 Nov - 28 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Triple Room, 3 Single Beds

Standard Triple Room, 3 Single Beds

Standard Triple Room, 3 Single Beds

Highlights

Air conditioning
TV
Ceiling fan
Rainfall showerhead
Private bathroom
Cable channels
Mobile key entry
Iron/ironing board
  • 30 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Air conditioning
TV
Ceiling fan
Rainfall showerhead
Private bathroom
Cable channels
Mobile key entry
Iron/ironing board
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard One Double Bed

Iron/ironing board, free WiFi, bed sheets

Standard One Double Bed

Highlights

Air conditioning
TV
Ceiling fan
Rainfall showerhead
Private bathroom
Cable channels
Mobile key entry
Iron/ironing board
  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Single Room

Iron/ironing board, free WiFi, bed sheets

Basic Single Room

Highlights

Air conditioning
TV
Ceiling fan
Rainfall showerhead
Private bathroom
Cable channels
Mobile key entry
Iron/ironing board
  • Sleeps 1
  • 1 Large Single Bed

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The price is AU$55
includes taxes & fees
27 Nov - 28 Nov
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About the area

Map
Avenida Rafael Murillo Vidal 56, Xalapa, VER, 91060

What's nearby

  • Xalapa Cathedral - 11 min walk - 0.9 km
  • Juarez Park - 12 min walk - 1.0 km
  • Paseo de los Lagos Park - 14 min walk - 1.2 km
  • Xalapeno Stadium - 16 min walk - 1.4 km
  • Los Tecajetes Park - 4 min drive - 3.1 km

Getting around

  • Xalapa Station - 15 min drive
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 123 min drive

Restaurants

  • ‪La Santa Dona - ‬2 min walk
  • ‪Calufe Xalapa Centro - ‬5 min walk
  • ‪Quinta Pico de Gallo - ‬4 min walk
  • ‪Taqueria "El Rey del Taco - ‬2 min walk
  • ‪Rey Pizza Diego Leño - ‬5 min walk

About this property

Hotel Imperial

Property highlights
Consider a stay at Hotel Imperial and take advantage of free continental breakfast, a business centre and a restaurant. Stay connected with free in-room WiFi.
Additional perks include:
  • Multilingual staff, free newspapers and a TV in reception
  • Luggage storage, wedding services and a ballroom
  • A banquet hall, smoke-free property and tour/ticket information
Room features
All guest rooms at Hotel Imperial have comforts, such as air conditioning, in addition to
Extra amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • TVs with cable channels
  • Ceiling fans, daily housekeeping and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:30 AM
  • A restaurant

Restaurants on site

  • Palatino

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 7:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of MXN 249, per pet, per day, plus a deposit of MXN 50 per stay
Welcoming dogs only
1 total (up to 25 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Optional extras

  • Pet deposit: MXN 50 per stay
  • Pet fee: MXN 249 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and window guards

We should mention

This property does not have any lifts
Alcohol is not served at this property

Property is also known as

Hotel Imperial Xalapa
Imperial Xalapa
Hotel Imperial Hotel
Hotel Imperial Xalapa
Hotel Imperial Hotel Xalapa

Frequently asked questions

Is Hotel Imperial pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 25 kg per pet. There's a deposit of MXN 50 per stay and a fee of MXN 249 per pet, per day.

How much does it cost to stay at Hotel Imperial?

As of 26 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Imperial on 27 Nov 2024 start from AU$58.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Imperial?

This hotel doesn't offer parking.

What time is check-in at Hotel Imperial?

Check-in start time: 1:00 PM; check-in end time: 7:00 AM. After-hours check-in is not available.

What time is check-out at Hotel Imperial?

Checkout is at noon.

Where is Hotel Imperial located?

Situated in Xalapa, this hotel is within a 10-minute walk of Xalapa Gallery of Contemporary Art, San Jose Church and Los Berros Park. Diego Rivera Center and Palacio de Gobierno are also within 15 minutes.

Hotel Imperial Reviews

Reviews

6.4
Rating 10 - Excellent. 7 out of 31 reviews" "
Rating 8 - Good. 6 out of 31 reviews" "
Rating 6 - Okay. 8 out of 31 reviews" "
Rating 4 - Poor. 5 out of 31 reviews" "
Rating 2 - Terrible. 5 out of 31 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ezequiel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

4/10 Poor

AP Super traveler

Disliked: Cleanliness, staff & service, room comfort
Not a nice hotel
I would never ever reccomend this hotel to anybody who plans to travel to Xalapa.. Run away

4/10 Poor

AP Super traveler

Disliked: Cleanliness, staff & service, room comfort
nOT NICE
I WOULD NEVER EVER RECCOMEND THIS HOTEL. IS FILLED WITH COPS AND IN TERRIBLE CONDITION. DOORS ARE LOW. NO SHAMPOO NOTHING

4/10 Poor

AP Super traveler

Disliked: Cleanliness, room comfort
Very low value hotel
This hotel is NOT recommended to anyone Facilities are old and the hotel looks as if was built 60 years ago by a bad arquitect There is no value here We did not even have shampoo in our room. It was for sale at the front desk Bathroom impossible to take a shower in Beds are old and in bad shape

2/10 Terrible

Alex

Disliked: Staff & service, property conditions & facilities, room comfort
Stay at Hotel Imperial IF
Want a shower head that has no concentration and hot water that goes from cold to scalding over and over? Want to be ignored by the wait staff in the restaurant for nearly 20 minutes before getting service? Want to hear every person in the entire building through paper thin walls? Want to toss and turn on a beat up old mattress? Want to hear and feel constant knocking to the wall behind the bed? Want poor customer service? Welcome to hotel imperial. For the love of god and all that is holy do not stay here. Pay more as Xalapa is a beautiful place deserving enjoyment.

10/10 Excellent

Isabel Cristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo que me mas me agrado fue el check in fue super facil y rápido, lo que no me agrado del todo es cuando llegue ala habitacion, parecia que las sababas habian sido usadas con anterioridad, me atrevi a oler la sabana y era aceite pero a smple vista parecia algo mas... Tamaño no me gusto del todo lo senti pequeño... Parecua de juguete y en lo personal la vez pasada que asisti me toco una habitacion con mejor proporcion y era igual para fos personas y la cama mas grande..
Stayed 1 night in Nov 2024

8/10 Good

Maria Dolores

Stayed 3 nights in Sep 2024

2/10 Terrible

Hitzel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La recepcionista con mala cara, el hotel sucio, la habitación demasiado pequeña, el agua de la regadera congelada no tiene agua caliente, y mucho ruido de gente afuera de la habitación.
Stayed 1 night in Jul 2024

10/10 Excellent

PATRICIA I, CANCUN

Liked: Cleanliness, amenities, property conditions & facilities
Acogedora, excelente ubicación
Stayed 1 night in Mar 2024

6/10 Okay

Raúl Agustín

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Excelente ubicación, modernizar las instalaciones, cambiar las camas.
Stayed 1 night in Dec 2023

8/10 Good

Eugenia

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023

6/10 Okay

Jose Antonio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sin estacionamiento :(
El hotel en general muy bueno solo que hice reservación en línea y ofrecían estacionamiento y la realidad es que no cuentan con él; ese detalle te deja un mal sabor de boca, aun así, ahora que ya sé si volvería.
Stayed 1 night in Dec 2022

2/10 Terrible

Demi

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones estan mal construidas en desnivel y es dificil para personas de la tercera edad

2/10 Terrible

Eduardo Sebastián

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No me gustó no tengo en estacionamiento y el baño está súper horrible y súper pequeño.. todo lleno le escalones que apenas si puedes saber en dónde está la regadera lo canales de tv en blanco y negro y ni se diga de la atención del personal.. no sé si tenían sueño o les daba igual atender o no.. y la principio me dieron un cierto que ya estaba ocupado.. tuve que volver a bajar para decirles que había ya maletas en la habitación que me había asignado. Mal todo...

8/10 Good

Omar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio

4/10 Poor

Jesus

Business traveller
Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2022

8/10 Good

Fredy Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar muy agradable lo unico que hace que no sea excelente es que no cuenta con estacionamiento de allí en fuera el lugar es muy muy agradable y acojedor
Stayed 1 night in Aug 2022

10/10 Excellent

Edson

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

4/10 Poor

Gerardo

Stayed 1 night in Dec 2021

10/10 Excellent

ORQUIDEA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel en una zona céntrica y conveniente. Un gran plus que sea pet friendly.
Stayed 2 nights in Apr 2019

6/10 Okay

JORGE, mexico

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
regular
regular

6/10 Okay

JORGE, Ciudad de mexico

Liked: Cleanliness, staff & service, room comfort
Buen servicio
Bien en general, la television se ve en blanco y negro

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cómodo y bien ubicado

6/10 Okay

erick, coatzacoalcos

Liked: Cleanliness, staff & service
hotel practico por su ubicacion
Un hotel con personal muy amable y atento sin embargo las instalaciones no concuerdan con su costo! son algo sencillas!