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Hyatt Regency Xi An

5.0 star property
Luxury hotel connected to the convention centre in Yanta Qu with 3 restaurants
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hyatt Regency Xi An

Lobby
Indoor pool, pool loungers
Point of interest
Premium bedding, free minibar, in-room safe, desk
3 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Spa
    Spa
  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Breakfast available
    Breakfast available
The price is AU$191
includes taxes & fees
11 Nov - 12 Nov
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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Regency, Executive Suite

Premium bedding, free minibar, in-room safe, desk

Regency, Executive Suite

Highlights

Garden
Balcony
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Fridge
Free minibar items
  • 150 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, free minibar, in-room safe, desk

Room, 2 Single Beds

Highlights

Garden
Balcony
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
LCD TV
Pillow menu
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds (Club Access)

Premium bedding, free minibar, in-room safe, desk

Room, 2 Single Beds (Club Access)

Highlights

Garden
Balcony
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free minibar items
LCD TV
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Garden
Balcony
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
LCD TV
Pillow menu
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View

Premium bedding, free minibar, in-room safe, desk

Room, 1 King Bed, Lake View

Highlights

Garden
Balcony
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
LCD TV
Pillow menu
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, free minibar, in-room safe, desk

Room, 1 King Bed

Highlights

Garden
Balcony
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
LCD TV
Pillow menu
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Lake View

Premium bedding, free minibar, in-room safe, desk

Room, 2 Single Beds, Lake View

Highlights

Garden
Balcony
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
LCD TV
Pillow menu
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Regency, Room, 1 King Bed

Premium bedding, free minibar, in-room safe, desk

Regency, Room, 1 King Bed

Highlights

Garden
Balcony
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
LCD TV
Pillow menu
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Club Access)

Premium bedding, free minibar, in-room safe, desk

Room, 1 King Bed (Club Access)

Highlights

Garden
Balcony
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free minibar items
LCD TV
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby lounge
The Westin Xian
Pool
Spa
Kids pool
Parking included
9.0 out of 10, Wonderful, (238)
The price is AU$173
includes taxes & fees
11 Nov - 12 Nov
The Westin Xian

About the area

Map
988 Qujiangchi East Road, Qu Jiang New District, Xi'an, Shaanxi, 710061

What's nearby

  • Tang Paradise - 9 min walk
  • Datang Everbright City - 3 min drive
  • Giant Wild Goose Pagoda - 3 min drive
  • Shaanxi History Museum - 5 min drive
  • Xi'an Bell Tower - 10 min drive

Getting around

  • Nanshaomen Station - 7 min drive
  • Xi'an East Station - 13 min drive
  • Xi'an (XIY-Xianyang Intl.) - 53 min drive

Restaurants

  • ‪小辉哥火锅 - ‬12 min walk
  • ‪大秦面庄 - ‬14 min walk
  • ‪麻辣尚席火锅 - ‬14 min walk
  • ‪小白鲨工夫潮膳 - ‬12 min walk
  • ‪维雅纳啤酒花园 - ‬14 min walk

About this property

Hyatt Regency Xi An

Luxury hotel near Giant Wild Goose Pagoda
Located close to Shaanxi History Museum, Hyatt Regency Xi An provides concerts and live shows, a terrace and a garden. Treat yourself to a deep-tissue massage or a manicure/pedicure at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Fitness classes are offered at the gym; the property also has a playground, dry cleaning/laundry services and a bar. Free in-room WiFi is available to all guests, along with a 24-hour business centre and a steam room.
Other perks at this hotel include:
  • An indoor pool with sunloungers
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), express check-out and a computer station
  • A porter/bellboy, wedding services and ATM/banking services
Room features
All 298 rooms include comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and air conditioning.
Extra conveniences in all rooms include:
  • Sofa beds and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and designer toiletries
  • 48-inch LCD TVs with premium channels
  • Private gardens, separate sitting areas and electric kettles

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CNY 228 for adults and CNY 228 for children
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Hu Pan
  • Market
  • The Lounge

Family friendly

  • Baby toys
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (43,056 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • On a lake
  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2016
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 2:00 PM and 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 400.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 228 for adults and from CNY 228 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 2:00 PM and 6:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 5 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hyatt Regency Xi Hotel Xi'an City
Hyatt Regency Xi Xi'an City
Hyatt Regency Xi
Hyatt Regency Xi An Hotel
Hyatt Regency Xi An Xi'an
Hyatt Regency Xi An Hotel Xi'an

Frequently asked questions

Does Hyatt Regency Xi An have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hyatt Regency Xi An?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Hyatt Regency Xi An on 11 Nov 2024 start from AU$190.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Regency Xi An pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hyatt Regency Xi An?

Self-parking and valet parking are free at this property.

What time is check-in at Hyatt Regency Xi An?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 2:00 PM to 6:00 PM for a fee.

What time is check-out at Hyatt Regency Xi An?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Hyatt Regency Xi An located?

Located in Yanta Qu, this luxury hotel is 1.8 mi (2.8 km) from Giant Wild Goose Pagoda and 3 mi (4.8 km) from Shaanxi History Museum. Xi'an Bell Tower is 5.5 mi (8.9 km) away.

Hyatt Regency Xi An Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 62 out of 81 reviews" "
Rating 8 - Good. 13 out of 81 reviews" "
Rating 6 - Okay. 4 out of 81 reviews" "
Rating 4 - Poor. 1 out of 81 reviews" "
Rating 2 - Terrible. 1 out of 81 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Travelled with partner
Liked: Amenities, property conditions & facilities
Opulent hotel lobby and lobby area, very helpful staff. Long walk to my room. My only comment was how dark the bathroom lighting is especially around the sink area. But the manager brought a portable light, which was very nice of him. Excellent hotel. With a shopping mall across the street, with many restaurants.
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attended a conference and stayed 4 nights. I had a wonderful stay, with staff making me feel so welcome.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

2/10 Terrible

Hua

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

JAEKYONG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
위치 좋고 쾌적한 방과 친절도 최상의 강추 호텔입니다.
가족여행으로 3박 머물렀습니다. 호텔 바로 앞에 쇼핑몰이 있어서 식사하고 간단한 간식거리 구매하는데 아주 편리했습니다. 호텔 일반 직원들은 5성급 호텔에 비해 영어 소통이 원활하지는 않았지만 Duty Manager분들은 영어를 잘 하셔서 크게 불편함은 없었습니다. 일단, 방은 상당히 크고 쾌적했으며 직원들 친절도는 최상이였습니다. 특히 조식과 저녁 뷔페 식당의 직원들은 정말 친절하고 음식도 아주 좋았습니다. 저녁뷔페는 뷔페 식당임에도 불구하고 단품 메뉴로 랍스터와 연어를 주어서 깜짝 놀랐습니다. 크리스마스 시즌이여서 특별히 제공하는 메뉴였는지는 잘 모르겠지만요. 처음에는 잘못 주시는 줄 알고 거절했는데 뷔페에 포함이라고 하시더라구요. 다음에 시안에 다시 가게 되면 또 다시 방문하고 싶은 개인적으로는 만족도 최상의 호텔이였습니다.
Stayed 3 nights in Dec 2023

10/10 Excellent

Lee Chong

Stayed 3 nights in Dec 2023

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

YUE

Business traveller, Travelled with group
Liked: Cleanliness
The check in was slow because the front desk could not find my booking. They failed to provide useful information about local dinning in the neighborhood and recommendation on tourist attraction. Their insufficient service does not match a luxury hotel like theirs.
Stayed 2 nights in Oct 2023

10/10 Excellent

Mei, Pasadena

Stayed 7 nights in Nov 2023

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely nice hotel, amazing breakfast, rooms were big and spacious. Staff spoke perfect English. I would stay again.
Stayed 1 night in Oct 2023

10/10 Excellent

Myunghwa

Stayed 1 night in Dec 2022

8/10 Good

Chen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2020

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019

6/10 Okay

Tarun

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
if a good value fine, otherwise far from attractio
Hotel is not centrally located to much of the main attraction. Staff is friendly, rooms are big and overall nice appearance inside and out. A few main issues, had this strange smell in the hotel, stronger in the rooms, the toiletries scents were so strong it stayed on your body and clothes for an entire day. Like I said above, location to mall/restaurant great but to local attractions not so much Mold growing on the balcony walls
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is one of the newer hotels in Xi’an. Located in a desired area with convenient access to highway or the inner city. Hotel itself is in great condition with tasteful design. The staffs are extremely nice and polite. Especially Mr. Jerry Zheng who has been really helpful during our stay. The Grendale Plaza across the hotel has lots of dinning options as well as supermarkets. Highly recommended and will stay again.
Stayed 3 nights in Aug 2019

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE SPA WAS AMAZING!!! The look of the property kept the aesthetic of Xi'an. absolutely loved it!
Stayed 3 nights in Feb 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flat Out Fabulous
This property represents one of the most attentive and sterling experiences I have had in probably a decade. Every level of service from bell desk to food services to management was stellar. And not just reactive service but a truly anticipatory mindset that is hard to come by. On this trip, I was taking my parents around the world for their 50th wedding anniversary and the staff made them feel like a king and a queen with a very special welcome gift and the super royal treatment. This is a special property!
Stayed 2 nights in Jun 2018

8/10 Good

FB2018, Redondo Beach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Xi’an hotel
Quite a distance from the walled city of Xi’an . Had to take a taxi at night to experience the Muslim quarter. There’s a mall across the street but didn’t have time to explore. Wish the air quality was not so bad. The terra-cotta warriors exhibit was definitely the reason to come here.
Stayed 2 nights in Mar 2018

10/10 Excellent

Linda, Los Angeles , California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with good view
Nice hotel , staff are very nice and I am very happy with it. Always my first choice in Xi’an.
Stayed 2 nights in Jan 2018

10/10 Excellent

Robert, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and friendly staff.
Overall experience was excellent at this hotel. The only issue was they make all guests wear swimming caps for the pool and the reason was "our hair will dirty the pool".
Stayed 3 nights in Oct 2017

10/10 Excellent

Lyndsay, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
We chose this hotel because it was the #1 ranked hotel on expedia.com. We didn't realize it was quite so far away from downtown, and i'm glad we didn't know because we may not have chosen it. This hotel is excellent in every way. Check-in was easy and efficient, and the rooms were huge and well equipped (a light switch to turn off ALL lights was in the correct place, unlike so many chinese hotels). We ate breakfast and dinner at the hotel for the 3 nights that we stayed there. The food was excellent. The service was excellent too. There is a mall across the road which has everything you may want to buy, or Starbucks if you need a "fix".
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, NOT CLOSE TO BELL TOWER
The hotel location indicated on expedia is that of the former Hyatt hotel. This hotel is a 30 minute cab ride from there. This does not matter if you are planning organized tours, but is annoying if your goal is to explore the inner-city walls by foot.
Stayed 6 nights in Aug 2017