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Barceló Maya Tropical - All Inclusive

4.0 star property
Relax with aromatherapy treatments by day then let loose at the nightclub by night. Enjoy delicious meals between laps in one of three pools or playtime on the tennis courts.

Photo gallery for Barceló Maya Tropical - All Inclusive

2 outdoor pools, open 9:00 AM to 7:00 PM, pool loungers
Private beach, white sand, sun-loungers, beach towels
Free minibar, in-room safe, desk, iron/ironing board
Private beach, white sand, sun-loungers, beach towels
Junior Suite, Oceanfront (Premium Level)
Escape to Barceló Maya Tropical - All Inclusive, a luxurious retreat near Xpu-ha Beach. Soak up the sun on the private beach, indulge in a spa treatment at U SPA or enjoy water sports like rowing and windsurfing. With 4 restaurants, multiple bars and high-speed WiFi throughout your stay is sure to be an unforgettable experience.

Reviews

8.4 out of 10
Very good

Popular amenities

  • On private beach
  • Pool
  • Bar
  • All-inclusive
  • Gym
  • Breakfast included

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Ceiling fan
Day bed
Private bathroom
  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Premium Level)

Junior Suite, Oceanfront (Premium Level)

Junior Suite, Oceanfront (Premium Level)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Ceiling fan
Down duvet
Separate bedroom
  • 53 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Similar properties

Aerial view

Barceló Maya Colonial - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
8.2 out of 10, Very good, 1,043 reviews
Barceló Maya Colonial - All Inclusive
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About the area

Map
Carretera Chetumal - Puerto Juarez, Km 266.3, Xpu-Ha, QROO, 77750

What's nearby

  • Ecopark Kantun Chi - 9 min walk
  • Cenote Cristalino - 9 min walk
  • Cenote Azul - 15 min walk
  • Puerto Aventuras Golf Club - 3 min drive
  • Puerto Aventuras Marina - 4 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 63 min drive

Restaurants

  • ‪Mirador Buffet - ‬9 min walk
  • ‪Carey Lobby Bar - ‬9 min walk
  • ‪Palmeras - ‬8 min walk
  • ‪Tokyo - ‬6 min walk
  • ‪Bar Mojado Beach - ‬13 min walk

About this property

Barceló Maya Tropical - All Inclusive

Luxury upscale property near Xpu-ha Beach
Located close to Ecopark Kantun Chi and Cenote Cristalino, Barceló Maya Tropical - All Inclusive provides a free breakfast buffet, a nightclub and a swim-up bar. With a private beach, sunloungers and scuba diving, this property is the perfect place to soak up some sun. Indulge in hydrotherapy, a body treatment and a deep-tissue massage at the on-site spa. Make sure that you enjoy a meal at the 4 on-site restaurants, including breakfast, lunch and dinner. The health club offers yoga classes and fitness classes; other things to do include sailing, snorkelling and beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities, such as a poolside bar and a terrace.
Other perks at this property include:
  • 2 outdoor pools and a children's pool, with a waterslide, sunloungers and a swim-up bar
  • Free self-parking
  • 2 outdoor tennis courts, a round-trip airport shuttle (surcharge) and supervised childcare (surcharge)
  • Luggage storage, a banquet hall and multilingual staff
  • Guest reviews give top marks for the beach locale, pool and helpful staff
Room features
All 478 rooms have comforts, such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches, such as air conditioning and free stocked minibars. Guests reviews give good marks for the clean rooms at the property.
More amenities include:
  • Childcare services and free infant beds
  • Shower/bath combinations, free toiletries and hairdryers
  • 32-inch LCD TVs with premium channels
  • Furnished balconies or patios, coffee/tea makers and ceiling fans

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and select beverages included
In-room minibar (all beverages included)
Meals and beverages at companion properties
Dining availability limited at one or more venues
Limited gourmet or à la carte dining

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkelling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Tennis
Volleyball

Lessons/classes/games

Dancing

Entertainment

Access to on-site nightclubs
On-site live performances

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Nightclub
  • Piano
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Day bed
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.82 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 278 per vehicle (return, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 9:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Barceló Maya Tropical All Inclusive All-inclusive property
Barceló Maya Tropical All Inclusive
Barcelo Maya Tropical All Inclusive Xpu-Ha
Barcelo Maya Tropical Xpu-Ha
Barcelo Tropical
Barcelo Tropical Maya
Maya Tropical
Maya Tropical Barcelo
Tropical Barcelo
Barcelo Maya Tropical All Inclusive Hotel Xpu-Ha
Barcelo Maya Tropical All Inclusive Hotel
Barceló Maya Tropical All Inclusive Xpu-Ha
Barcelo Maya Tropical All Inclusive
Barceló Maya Tropical Xpu-Ha
Barceló Maya Tropical Inclusi
Barceló Maya Tropical - All Inclusive Xpu-Ha
Barceló Maya Tropical - All Inclusive All-inclusive property

Frequently asked questions

Does Barceló Maya Tropical - All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 9:00 AM to 7:00 PM.

Is Barceló Maya Tropical - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Barceló Maya Tropical - All Inclusive?

Self-parking is free at this property.

What time is check-in at Barceló Maya Tropical - All Inclusive?

Check-in start time: 3 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Barceló Maya Tropical - All Inclusive?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Barceló Maya Tropical - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 278 per vehicle applies.

Are there all-inclusive benefits at Barceló Maya Tropical - All Inclusive?

Yes, the property is all-inclusive. Activities include windsurfing, snorkelling, kayaking and more.

Where is Barceló Maya Tropical - All Inclusive located?

Nestled on the beach, this Xpu-Ha property is within a 10-minute walk of Xpu-ha Beach, Ecopark Kantun Chi and Cenote Cristalino. Puerto Aventuras Marina and Puerto Aventuras Golf Club are also within 3 mi (5 km).

Barceló Maya Tropical - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 539 out of 1003 reviews
Rating 8 - Good. 241 out of 1003 reviews
Rating 6 - Okay. 108 out of 1003 reviews
Rating 4 - Poor. 72 out of 1003 reviews
Rating 2 - Terrible. 43 out of 1003 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

jamie Adam, Sherwood Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Huge, clean and great food.
Stayed 7 nights in Jan 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was accomodating, no pressure for anything. Great for a family or people who dont leave the resort. Always had service. We had some issues with our travel agent and the hotel stepped up and gave us multiple upgrades.
Stayed 7 nights in Jan 2025

4/10 Poor

Maria Fatima

Disliked: Property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

ashlin dru echo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

8/10 Good

Sadaf, North Vancouver

Travelled with group
Liked: Cleanliness, staff & service, amenities
The hotel was big, but the rooms were small and outdated. The variety of food was good. However, the public restrooms were not clean. The beach access was great, and the excursions were well-organized. But there weren’t many evening programs.
Stayed 6 nights in Dec 2024

10/10 Excellent

Clifton Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Jan 2025

10/10 Excellent

Filonas

Stayed 9 nights in Dec 2024

10/10 Excellent

Agnieszka

Stayed 5 nights in Jan 2025

6/10 Okay

Katherine, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Adam John

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prepare to walk. Resort is HUGE. Food is OK everything else is Perfect. Tip good the bartenders and they will get you drunk HAHA Amazing time all in all 9/10
Stayed 6 nights in Jan 2025

8/10 Good

BOGDAN F

Stayed 5 nights in Jan 2025

2/10 Terrible

Melissa

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Horrible Horrible Horrible staff. Only 3 out of everyone there was nice. The rest, horrible service, couldnt say hi. If you asked a question, they would give you a dirty look and be bother about it. From the buffet staff, bartenders, lifesavers...like i said only 3 stuff members were nice. Horrible food at the buffets. To make reservations....everything was booked. Cleaning ladies were nice. Will never stay at a Barcelo again.
Stayed 7 nights in Dec 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo me encanto de este hotel.
Stayed 5 nights in Dec 2024

4/10 Poor

Revonna

Travelled with family
This is the 5th resort in Mexico we’ve stayed at and our least favorite. From fighting for beach chairs, no available dinner reservations, mediocre buffet, no free room service, limited bars, no breakfast or lunch a la carte restaurants, embarrassing NYE celebration and staff that are seemingly there to ensure you do what the hotel wants- this is just not a place we would go again.
Stayed 5 nights in Dec 2024

4/10 Poor

veronica

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
No dinner reservations available all week; staff rude and unattentive and guest services was no help. No one seemed to care about guests, wait times or even where to get a meal. Oh, and if you have more than 4 people in your party you will never be able to sit together. Restaurants only had - few tables for 6 and refused to push any together to accommodate. Horrible experience all around.
Stayed 6 nights in Dec 2024

10/10 Excellent

Shani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Would have liked the staff to be more informative about the activities the hotel offers, restaurants options etc.
Stayed 5 nights in Dec 2024

8/10 Good

Destiny Rae, Denver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We been here plenty of times and enjoy our stay. The size of the property is very large which works well for our family. I’m sure that we will be back.
Stayed 7 nights in Dec 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
We love our time at Barceló! It’s why we have come back 11 times!
Stayed 7 nights in Dec 2024

8/10 Good

Katharina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Barcelo Maya is a massive hotel on a stunning beach with great snorkeling and water sports, various water slides and swim up bars, huge pool areas and six hotels. We stayed at the Colonial although we booked at the Tropical and nobody explained that to us, a bit confusing. First off, although it’s an all inclusive, there are many things you have to pay for. Minigolf, bowling, go carts, waterpark etc are all not included but pretty expensive. A bit disappointing. Second, it was impossible to get a booking in any of the specialty restaurants so we are at the buffet every dinner which was a bit repetitive and mediocre. Drinks were weak and watered down. Third, although there are a lot of water sport options, they require to stand in line for an hour or more to sign up in the morning and then sometimes the conditions are not suitable when the time comes. We still had a wonderful time because we brought our own snorkel gear which we used daily for snorkeling around the beach area. We also walked over to the Cenote Azul which was magical. The staff were civil at best but not very friendly. A notable exception was Darinel our bar tender in the show bar who was very friendly and amazing. He made up for the unhelpful reception staff who didn’t explain anything to us upon check in and gave us a QR code which only showed a property map. Overall, the stay was fine but not as excellent as we had expected.
Stayed 4 nights in Dec 2024

8/10 Good

Emad

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotels are overcrowded. No beach service. Dining reservations very limited. Staff communication issues. Buffets are far from beach area with long walking distance.
Stayed 5 nights in Dec 2024

10/10 Excellent

delton lee, Wheaton

Liked: Cleanliness, property conditions & facilities
Stayed 9 nights in Dec 2024

8/10 Good

Olga, Spokane

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
There is no ventilation on rooms, all clothes were wet and not getting dry enough. Not enough beach chairs, we came at 8 am and every spot was already taken, it was continuing through all stay.
Stayed 8 nights in Dec 2024

10/10 Excellent

Sona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
premium level- transport- happy shuttle- since the hotels has to be booked at least 48 hrs prior and is also more expensive. -concierge pre-reserved the special restaurants steakhouse, Italian and Japanese. There is also seafood restaurant. Change the reservations if u want to. The Japanese restaurant is an experience. The food in the Italian exceeded expectations. - room has sliding bathroom doors which cant be locked. - book is in the room with all activities listed. We were also given a small list at check-in. All shows were good but The “Mexican fiesta” - excellent! - dolphinaris- The interaction with the dolphins was wonderful but the customer exp left a sour taste. The price is listed only in usd. If you are paying in another currency, they convert first to pesos and then to the relevant currency. We paid in cad. So the conversions gave a loss of 40 cad compared to converting directly from usd to cad. 1pic is 49usd digital OR printed. Insane! - Jet ski- absolutely great and a good experience overall. Photos turned out grt. -Zumba class, water aerobics- held by the pool bar. look at information /schedule by the pools. -The place and pools wer so well maintained they need special mention. rained th 1st night but by 9am the pools were clean.The grass is regularly trimmed, the trees maintained, the decks hosed down every evening and the cups left behind picked up. The place is extremely maintained considering the num of people. Tipping is appreciated.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jennifer

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We all had a wonderful time. This was our 12th time at this resort. We love it and can’t wait for our next trip back!
Stayed 4 nights in Dec 2024

6/10 Okay

Behtash

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Barcelo Tropical for 6 days, from Dec 14-20, . The area around the hotel, specially Caribe are very nice and accessible. At check in they insisted that they have no spots available for our group. They were not willing to upgrade us and only option was a downgrade for the same price. After insisting from us they magically found three rooms for our group. The hotel is dated and rooms are more like motel rooms. Staff are not friendly. Food options in the hotel are limited. Restaurants are so bad that after two restaurants we preferred to eat at the buffet. If you stay there avoid the restaurants and go to Caribe buffet which is much better quality.
Stayed 6 nights in Dec 2024

General hotel information

Reasons to Book
Outdoor Pool & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0