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IXORA Ho Tram By Fusion

5.0 star property
Luxury hotel on the beach, with 2 outdoor pools

Photo gallery for IXORA Ho Tram By Fusion

2 outdoor pools, pool umbrellas, pool loungers
2 Bedroom Panorama Penthouse
Beach/ocean view
Private beach, beach towels
Lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • On private beach
  • Breakfast included
  • Gym
  • Parking included
The current price is AU$139
includes taxes & fees
7 Mar - 8 Mar

Room options

Available filters for rooms
Showing 34 of 34 rooms

View all photos for 3 Bedroom Beach Pool Villa

3 Bedroom Beach Pool Villa | Terrace/patio

3 Bedroom Beach Pool Villa

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
Fridge
LED TV
  • 340 sq m
  • Sleeps 11
  • 2 King Beds and 2 Single Beds

View all photos for 2 Bedroom Deluxe Balcony Residences Ocean View

2 Bedroom Deluxe Balcony Residences Ocean View | Beach/ocean view

2 Bedroom Deluxe Balcony Residences Ocean View

Highlights

Balcony
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
Fridge
LED TV
2 bedrooms
  • 80 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Single Beds

View all photos for 2 Bedroom Oceanfront Pool Villa

In-room safe, soundproofing, free WiFi, bed sheets

2 Bedroom Oceanfront Pool Villa

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
2 bedrooms
Bathrobes
Shower/bath combination
Hairdryer
  • 300 sq m
  • Ocean view
  • Sleeps 7
  • 2 King Beds

View all photos for 2 Bedroom Villa with Pool

In-room safe, soundproofing, free WiFi, bed sheets

2 Bedroom Villa with Pool

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
2 bedrooms
Hairdryer
Rainfall showerhead
2 bathrooms
  • 250 sq m
  • Sleeps 7
  • 1 King Bed and 2 Large Single Beds

View all photos for 1 Bedroom Balcony Residences

In-room safe, soundproofing, free WiFi, bed sheets

1 Bedroom Balcony Residences

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
LED TV
Separate bedroom
Rainfall showerhead
Bidet
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Bedroom Panorama Penthouse

2 Bedroom Panorama Penthouse | Beach/ocean view

2 Bedroom Panorama Penthouse

Highlights

Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
Fridge
LED TV
2 bedrooms
  • 165 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Large Single Beds

View all photos for 3 Bedroom Oceanfront Pool Villa

3 Bedroom Oceanfront Pool Villa

3 Bedroom Oceanfront Pool Villa

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
Fridge
LED TV
  • 365 sq m
  • Ocean view
  • Sleeps 11
  • 3 King Beds

View all photos for 2 Bedroom Balcony Residences

2 Bedroom Balcony Residences | Garden view

2 Bedroom Balcony Residences

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
2 bedrooms
Hairdryer
  • 80 sq m
  • Sleeps 8
  • 1 King Bed and 2 Single Beds

View all photos for 1 Bedroom Deluxe Balcony Residences Ocean View

Beach/ocean view

1 Bedroom Deluxe Balcony Residences Ocean View

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Separate bedroom
Rainfall showerhead
Bidet
Private bathroom
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Bedroom Balcony Residences Garden Pool

2 Bedroom Balcony Residences Garden Pool

2 Bedroom Balcony Residences Garden Pool

Highlights

Soundproofed
Private pool
Air conditioning
Free cots/infant beds
Fridge
LED TV
2 bedrooms
Hairdryer
  • 143 sq m
  • Sleeps 8
  • 1 King Bed and 2 Single Beds

View all photos for 1 Bedroom Oceanfront Pool Villa

In-room safe, soundproofing, free WiFi, bed sheets

1 Bedroom Oceanfront Pool Villa

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Separate bedroom
Hairdryer
Rainfall showerhead
Shower/bath combination
  • 250 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Bedroom Skypool Penthouse Ocean View

2 Bedroom Skypool Penthouse Ocean View | Beach/ocean view

2 Bedroom Skypool Penthouse Ocean View

Highlights

Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
Fridge
LED TV
2 bedrooms
  • 135 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Large Single Beds

View all photos for 1 Bedroom Balcony Residences Garden Pool

1 Bedroom Balcony Residences Garden Pool

1 Bedroom Balcony Residences Garden Pool

Highlights

Soundproofed
Private pool
Air conditioning
Fridge
LED TV
Separate bedroom
Rainfall showerhead
Bidet
  • 73 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 3 Bedroom Duplex Garden Pool Villa

3 Bedroom Duplex Garden Pool Villa

3 Bedroom Duplex Garden Pool Villa

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
Fridge
LED TV
  • 340 sq m
  • Sleeps 11
  • 2 King Beds and 2 Large Single Beds

View all photos for 2 Bedroom Garden Pool Villa

2 Bedroom Garden Pool Villa | Garden view

2 Bedroom Garden Pool Villa

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
Fridge
LED TV
  • 230 sq m
  • Sleeps 7
  • 1 King Bed and 2 Large Single Beds

View all photos for 1 Bedroom Garden Pool Villa

In-room safe, soundproofing, free WiFi, bed sheets

1 Bedroom Garden Pool Villa

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Separate bedroom
Hairdryer
Rainfall showerhead
Shower/bath combination
  • 210 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 1 Bedroom Balcony Residences Garden View - Complimentary upgrade to Ocean View

In-room safe, soundproofing, free WiFi, bed sheets

1 Bedroom Balcony Residences Garden View - Complimentary upgrade to Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Separate bedroom
Rainfall showerhead
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Bedroom Panorama Penthouse

In-room safe, soundproofing, free WiFi, bed sheets

2 Bedroom Panorama Penthouse

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for 1 Bedroom Deluxe Balcony Residences Ocean View

In-room safe, soundproofing, free WiFi, bed sheets

1 Bedroom Deluxe Balcony Residences Ocean View

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Balcony Residences

In-room safe, soundproofing, free WiFi, bed sheets

2 Bedroom Balcony Residences

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for 2 Bedroom Garden Pool Villa

In-room safe, soundproofing, free WiFi, bed sheets

2 Bedroom Garden Pool Villa

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for 2 Bedroom Balcony Residences Garden Pool

In-room safe, soundproofing, free WiFi, bed sheets

2 Bedroom Balcony Residences Garden Pool

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for 3 Bedroom Oceanfront Pool Villa

In-room safe, soundproofing, free WiFi, bed sheets

3 Bedroom Oceanfront Pool Villa

  • Sleeps 6
  • 1 King Bed

View all photos for 3 Bedroom Beach Pool Villa

In-room safe, soundproofing, free WiFi, bed sheets

3 Bedroom Beach Pool Villa

  • Sleeps 6
  • 2 Single Beds and 1 King Bed

View all photos for 2 Bedroom Skypool Penthouse Ocean View

In-room safe, soundproofing, free WiFi, bed sheets

2 Bedroom Skypool Penthouse Ocean View

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for 1 Bedroom Balcony Residences

In-room safe, soundproofing, free WiFi, bed sheets

1 Bedroom Balcony Residences

  • Sleeps 2
  • 1 King Bed

View all photos for 3 Bedroom Duplex Garden Pool Villa

In-room safe, soundproofing, free WiFi, bed sheets

3 Bedroom Duplex Garden Pool Villa

  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for 2 Bedroom Deluxe Balcony Residences Ocean View

In-room safe, soundproofing, free WiFi, bed sheets

2 Bedroom Deluxe Balcony Residences Ocean View

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for 1 Bedroom Balcony Residences Garden View – Complimentary Upgrade To Ocean View

In-room safe, soundproofing, free WiFi, bed sheets

1 Bedroom Balcony Residences Garden View – Complimentary Upgrade To Ocean View

  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Balcony Residences Garden Pool

In-room safe, soundproofing, free WiFi, bed sheets

1 Bedroom Balcony Residences Garden Pool

  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Oceanfront Pool Villa

In-room safe, soundproofing, free WiFi, bed sheets

1 Bedroom Oceanfront Pool Villa

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Villa With Pool

In-room safe, soundproofing, free WiFi, bed sheets

2 Bedroom Villa With Pool

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for 2 Bedroom Oceanfront Pool Villa

In-room safe, soundproofing, free WiFi, bed sheets

2 Bedroom Oceanfront Pool Villa

  • Sleeps 4
  • 2 King Beds

View all photos for 1 Bedroom Garden Pool Villa

In-room safe, soundproofing, free WiFi, bed sheets

1 Bedroom Garden Pool Villa

  • Sleeps 2
  • 1 King Bed

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2 outdoor pools, free pool cabanas, pool umbrellas

Melia Ho Tram Beach Resort

  • On private beach
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9.4 out of 10, Exceptional, (257)
The price is AU$274
includes taxes & fees
11 Mar - 12 Mar
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About the area

Map
Ho Tram Commune, Xuyen Moc, Xuyen Moc, Ba Ria Vung Tau, 794800

What's nearby

  • The Bluffs Ho Tram Strip - 3 min drive - 1.8 km
  • Ho Tram Beach - 4 min drive - 3.5 km
  • Binh Chau Beach - 7 min drive - 7.1 km
  • Hamptons Plaza Ho Tram - 8 min drive - 8.0 km
  • Binh Chau Hot Springs - 22 min drive - 20.1 km

Getting around

  • Vung Tau (VTG) - 72 min drive

Restaurants

  • ‪Sasa - ‬9 min drive
  • ‪Breeza Beach Club - ‬9 min drive
  • ‪RuNam - ‬8 min drive
  • ‪Quán Gà Ta 55B - ‬9 min drive
  • ‪Quán ăn Kỳ - ‬4 min drive

About this property

IXORA Ho Tram By Fusion

Luxury hotel near Ho Tram Beach
At IXORA Ho Tram By Fusion, you can look forward to free breakfast (local cuisine), a golf course and a poolside bar. Tee up with amenities, such as a driving range, a golf clubhouse and a golf pro shop, at this hotel. Treat yourself to a deep-tissue massage or other spa services. The on-site restaurant, Sea Salt, offers breakfast, lunch, dinner and garden views. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a terrace and a coffee shop/cafe.
Other perks include:
  • 2 outdoor pools and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Babysitting (surcharge), a lift and smoke-free property
  • A billiards/pool table, beach towels and a 24-hour front desk
Room features
All 191 rooms feature comforts such as air conditioning and bathrobes, as well as thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bidets, free toiletries and hairdryers
  • A personal chef, fridges and microwaves

Languages

Chinese (Mandarin), English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Sea Salt

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • 24-hour gym
  • Billiards/pool table
  • Children's pool
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Pro golf shop

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Pool toys
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Hardwood flooring in public areas
  • Lift (150 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Chef service
  • Electric kettle
  • Free bottled water
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests and visitors who are citizens of Vietnam are required to present their valid Vietnamese ID or passport (copies not accepted) at check-in. Guests who are not citizens of Vietnam must present their valid visa and passport (copies not accepted) at check-in.
The property offers daily shuttle transport for a surcharge. The address for shuttle pick-up and drop-off is 217 Nguyen Van Thu Street, Hai Ha Building, District 1, Ho Chi Minh City. Guests must contact the property in advance to arrange transport.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for VND 1000188 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: VND 2000000 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1000188 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not allow guests to bring outside food and drinks into the resort, including food from delivery services.

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

IXORA Ho Tram By Fusion Hotel
IXORA Ho Tram By Fusion Xuyen Moc
IXORA Ho Tram By Fusion Hotel Xuyen Moc

Frequently asked questions

Does IXORA Ho Tram By Fusion have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at IXORA Ho Tram By Fusion?

As of 6 Mar 2025, prices found for a 1-night stay for 2 adults at IXORA Ho Tram By Fusion on 7 Mar 2025 start from AU$138.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is IXORA Ho Tram By Fusion pet-friendly?

No, pets are not allowed at this property.

How much is parking at IXORA Ho Tram By Fusion?

Self-parking is free at this property.

What time is check-in at IXORA Ho Tram By Fusion?

Check-in start time: 4:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at IXORA Ho Tram By Fusion?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is IXORA Ho Tram By Fusion located?

Nestled on the beach, this Xuyen Moc hotel is 1.1 mi (1.8 km) from The Bluffs Ho Tram Strip and 2.2 mi (3.5 km) from Ho Tram Beach. Binh Chau Beach and Hamptons Plaza Ho Tram are also within 6 miles (10 km).

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IXORA Ho Tram By Fusion Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 41 out of 57 reviews
Rating 8 - Good. 11 out of 57 reviews
Rating 6 - Okay. 3 out of 57 reviews
Rating 4 - Poor. 1 out of 57 reviews
Rating 2 - Terrible. 1 out of 57 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory

The property was great
Stayed 5 nights in Feb 2025

10/10 Excellent

Christy

Very good customer service.
Stayed 2 nights in Feb 2025

10/10 Excellent

Caleb

Really nice landscaping
Stayed 2 nights in Jan 2025

10/10 Excellent

Aamir

It is nice resort , very clean and good. But nothing around , all you can enjoy is inside resort, you can’t go out to enjoy local life.
Stayed 1 night in Nov 2024

10/10 Excellent

Xuong

Good view
Stayed 4 nights in Jan 2025

10/10 Excellent

Brian

IXora resort is definitely a 5-Star resort. The staff was very professional l, friendly, and courteous. Good choices of food selections at SeaSal restaurant. Free transportation to the resort makes the trip so easy. I would highly recommend this resort. This was my first time at Ixora.
Stayed 2 nights in Dec 2024

6/10 Okay

Anh

Cora alone has not enough amenities so most of guests are using the Holiday or the Grand. ixora 2 construction start at 3 am that woke us up
Stayed 2 nights in Jan 2025

10/10 Excellent

Thi Phuong Thao

It is very greatly to stay in the apartment. The facility is great with huge swimming pool. It would be greater if the apparent provide the washing machine and dryer machine. Or at least we have self service area for laundry. I and my kids would like to stay longer if we have that service.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Relaxing resort with good amenities
Our family enjoyed staying at the resorts for 2 nights, it has good access to pool, private beach, golf course and casino. Breakfast selections are decent, and their service is pretty attentive. Overall we are pretty happy with our stay. Just be aware that it is harder to book your own taxi if you want to venture outside, and food at the resort and casino is comparable to AUD/USD prices.
Stayed 1 night in Oct 2024

10/10 Excellent

Vinh

New
Stayed 2 nights in Dec 2024

10/10 Excellent

Vi

The staff are really nice and the location is great
Stayed 1 night in Dec 2023

10/10 Excellent

Peter

Great relaxed stay. Our kids loved the pool. Thank you
Stayed 4 nights in Mar 2024

10/10 Excellent

Katelynn

Love it so much. Can’t wait to come back
Stayed 1 night in Jul 2024

10/10 Excellent

Binh

This is an excellent hotel! I would definitely go back to this hotel
Stayed 1 night in Oct 2023

10/10 Excellent

Thuy

Nice and Quiet
Nice, quiet for relaxing but not quite developed area. You would have to go about 60 km to Vung Tau for good food and other activities.
Stayed 2 nights in Jun 2024

8/10 Good

takashi

not many restrunt.
Stayed 2 nights in Sep 2024

8/10 Good

Dai

The room has a private pool, which is nice. Not much to do around the area but if you just want to relax and chill by the pool then it's a perfect place.
Stayed 2 nights in Jul 2024

10/10 Excellent

yeonsil

Good
Stayed 1 night in Aug 2024

10/10 Excellent

Thong

The best
Stayed 2 nights in Mar 2024

10/10 Excellent

Ali

Great great great!
It was wonderful! Staff very thoughtful. So nice to our family, even made our baby baby a cake on his birthday and surprised him at breakfast!
Stayed 3 nights in Jan 2024

10/10 Excellent

Keisuke

Very good
Stayed 1 night in Mar 2024

6/10 Okay

Hung

Very limit items to choose for breakfast. The shower room fill with water, it take a while for the water go down the drain. I would not recommend this resort.
Stayed 2 nights in Nov 2023

10/10 Excellent

Clare

Excellent resort with fabulous staff
Very enjoyable stay. Staff were excellent, remembering previous dietary requirement requests and being friendly and approachable. 2 suggestions: provide drinking water in a more eco friendly way, rather than small plastic bottles of water. We must have got thru about 30 bottles :(. Many comparable resorts now provide water in refillable glass bottles or large refillable containers (5l). Secondly, make it a rule that guests should not fly drones in the resort. There was an annoying drone flying directly above our private pool/garden which is an unacceptable invasion of privacy, as well as an annoying sound.
Stayed 2 nights in Apr 2024

8/10 Good

Dustin

Staff was beyond excellent (An in the main restaurant came to mind).. but policy is below average.. We rented a villa with the intent of eating family meal together but instead, the kitchen is optional (another $200USD/night)and even then no seafood is allow. A villa with no kitchen access? Beachfront villa and cant enjoy seafood? Restaurant is way overprice.. $5USD for a coconut? $15 for cheese pizza? Almost forgot .... razor sharp edge in the form of ceramic tiles all around and IN the pool. Overall, looks good but not worth the money.. If it was not for the staff this hotel would only get 2 stars
Stayed 2 nights in Sep 2023

4/10 Poor

Verified traveller

Liked: Staff & service
Paintakingly slow refund when they overcharged
Be aware when you gave them credit card to pay for your stay. I booked 2 rooms for my family during the stay and they accidentally double charged my credit card. At first it's a small inconvenience but it took forever to refund me. I just followed up again after I already left for days and I got the same answer that they're waiting for manager to approve. It's crazy that the manager takes that long to correct the hotel mistake. Otherwise, the service is great, everyone is super friendly and helpful. If I ever stay here again, I would just pay by cash and not give them my card. Such a horrible management process.
Stayed 2 nights in Feb 2024