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"Everything was great. Staff were very helpful assisting us to forward our luggage"

"Just the perfect place to relax and appreciate Japan’s great places."

"This place is awesome. Service, breakfast, walkability, room, amenities, Onsen, everything was great. Will stay again when in Nakatsugawa for sure. 10/10."

"Great for quick stop near the highway"

"Beautiful place. Highly recommend. 10/10"

"We loved everything about it ♥️"

"This ryokan was beautiful with a spacious room and great mountain views. The onsen was particularly nice with indoor and outdoor mineral baths, a cold plunge, and a sauna. There was also a private shower in our room if you aren’t interested in the onsen experience. The half board was good but served traditional local Japanese food - great for the adventurous eater but it may not be for everyone. Though I found enough familiar things to feel full at dinner and breakfast. It was a special place, great for relaxation but probably not appropriate for children. We wished we had more days there to soak in the natural surroundings and just relax. "

"I've used this hotel many times for more than one week at a time, but they never greet me such as "Welcome back!" or "Thank you for using the hotel always." They are always too business like. I hope they are a bit more friendly. The hotel is very comfortable to stay though!"

"Perhaps be more flexible on check in time. It was drizzling n cold. We arrived at 14.10 but were not able to chk in as the staff said the room was not ready. Otherwise everything was perfect n highly recommend"