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"The property was clean. Our room size was bigger than I was expecting. Beds were comfortable. "

"Great stay and location"

"There were some positives about our stay here. The receptionist Alba was very friendly, professional and helpful. The bed was clean and comfortable and it was only an hour from Bilbao. However when we arrived we were greeted by a huge pile of dirty sheets outside our room; the room was looking very tired, the sofa was marked and unclean as was the shower curtain. The lights in the lounge area did not work. The breakfast room was a scene of neglect, with most tables left with people’s half eaten breakfast, the food selection was poor and quite unappetising. Worst was that there were no staff at all working in the room. All the dirty plates were left on tables, there were no bowls left for the cereal and the juice had run out."

"It was wonderful "

"Realmente nos gustó mucho nuestra estancia ya que estaba todo cerca a nuestra agenda! Veníamos hacer tours por los viñedos y el hotel está en una zona muy cerca de todo nos fascinó "

"Nice clean hotel. Very centric and excellent staff."

"End of the day and needed a room for the night. Came across this place and wow! Very friendly lady at the desk. Very helpful too! Explained everything very well from where to have breakfast and how to get 24 hr coffee, tea or hot chocolate. "

"La empresa vrbo no contesta a las reclamaciones me cobraron dinero de más y no responden nunca, por otro la estancia y dueña del apartamento de 10."

"Arrived during power outage and staff were extremely helpful with parking and luggage. Ideally located in the old town. Excellent breakfast."