Av de los Cocoteros - Lote 2, Nuevo Vallarta, NAY, 63732
What's nearby
Flamingos Golf Club - 2 min drive
El Tigre Golf at Paradise Village - 5 min drive
Nuevo Vallarta Beach - 5 min drive
Nayar Vidanta Golf - 8 min drive
Playa Bucerias - 9 min drive
Getting around
Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 20 min drive
Restaurants
Samba Vallarta by Emporio Hotel - 11 min walk
Don Rafael - 15 min walk
Riu Palace Piano Bar - 3 min walk
O International Buffet - 5 min walk
Kulinarium - 16 min walk
About this property
Hotel Riu Palace Pacifico - Adults Only - All Inclusive
Luxury all-inclusive property by the ocean, rejuvenated in 2023
You can look forward to a free breakfast buffet, a swim-up bar and a poolside bar at Hotel Riu Palace Pacifico - Adults Only - All Inclusive. With a beachfront location, beach massages and sunloungers, this property is the perfect place to soak up some sun. Treat yourself to a body treatment, a facial or aromatherapy at the on-site spa. Be sure to enjoy a meal at any of the 9 on-site restaurants. Fitness classes are offered at the health club; other things to do include snorkelling, volleyball and kayaking. Free in-room WiFi is available to all guests, along with a corner/local shop and a free daily manager's reception.
You'll also enjoy the following perks during your stay:
3 outdoor pools with sunloungers, pool umbrellas and a lifeguard on site
Free self-parking
Limo/town car service, a free beach club on-site and multilingual staff
A gift shop, a TV in reception and coffee/tea in reception
Guest reviews speak highly of the beach locale, pool and helpful staff
Room features
All 445 rooms have comforts, such as 24-hour room service and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
Recycling and LED light bulbs
Bathrooms with designer toiletries and hairdryers
Plasma TVs with satellite channels
Balconies, separate sitting areas and toasters
All-inclusive details
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Limo/town car service
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Free buffet breakfast available daily 7 AM to 11:30 AM
6 bars/lounges
9 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Free daily manager's reception
Snack bar/deli
Restaurants on site
Asian restaurant Kyoto
Elite Club Restaurant
Fusion restaurant Krystal
Italian rest La Toscana
Steak House
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Luggage storage
Guest services
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services
Business services
Computer station
Outdoors
Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
On the waterfront
Outdoor entertainment area
Outdoor furniture
Pool loungers
Pool umbrellas
Vegetable garden
Full-service spa
Aromatherapy
Body wraps
Facials
Manicures/pedicures
Spa open daily
Steam room
Treatment room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Tile flooring in public areas
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
More
1 building
100% renewable energy
8 floors
Art Deco architecture
At least 80% lighting from LEDs
Banquet hall
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Humane treatment of captive wild animals
Lifeguards
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Shampoo
Towels provided
Entertainment
Plasma TV with satellite channels
Food and drink
24-hour room service
Coffee/tea maker
Dining table
Free bottled water
Minibar
Toaster
More
Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Ceiling fan
Connecting rooms available
Dryer
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Recycling
Separate sitting area
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Palace Pacifico
Palace Pacifico Riu
Riu Pacifico
Riu Pacifico Palace
Riu Palace Pacifico
Riu Palace Pacifico All Inclusive
Riu Palace Pacifico All Inclusive Nuevo Vallarta
Riu Palace Pacifico Nuevo Vallarta
Riu Palace Pacifico Hotel Riviera Nayarit
Riu Palace Pacifico All Inclusive All-inclusive property
Riu Pacifico Inclusive inclus
Riu Palace Pacifico All Inclusive
Riu Palace Pacifico Adults Only All Inclusive
Frequently asked questions
Does Hotel Riu Palace Pacifico - Adults Only - All Inclusive have a pool?
Yes, this property has 3 outdoor pools.
Is Hotel Riu Palace Pacifico - Adults Only - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?
Self-parking is free at this property.
What time is check-in at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: 11:30 PM. After-hours check-in is not available.
What time is check-out at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?
Checkout is at 11:00 AM.
Are there all-inclusive benefits at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?
Yes, the property is all-inclusive.
Where is Hotel Riu Palace Pacifico - Adults Only - All Inclusive located?
Nestled on the beach, this Nuevo Vallarta property is within 1 mi (2 km) of Bay of Banderas and Playa Bucerias. Nuevo Vallarta Beach and Flamingos Golf Club are also within 2 miles (3 km).
Hotel Riu Palace Pacifico - Adults Only - All Inclusive Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 1832 out of 2833 reviews" "
My least favorite of all the resorts we’ve stayed at. It seemed dated even though they had recently renovated it (and still were, so we heard hammering from our room often), it was very small compared to others. Only 2.5 pools and all were borderline HOT. Restaurant hours were ridiculous and food wasn’t good. Room service was horrible. They repeatedly hung up on me before taking my order so I’d have to call several times and then it was never correct. If you’re a smoker, definitely DO NOT stay bc you’re only allowed a tiny area far away from everything to smoke. But the maids did a great job cleaning every day and most the staff were super friendly.
marhonda
Stayed 5 nights in Sep 2024
10/10 Excellent
Tatiana
Travelled with family
26 Sept 2024
Liked: Cleanliness, amenities
Excellent hotel with amazing service , good food and drinks ! Thank you and see you soon again !
We had the Elite upgrade and was outstanding. Specially of you like Don Julio 70. The restaurants ALL were amazing . This is the 7th time we stay here ..But now is just remodeled looks NEW! shiwers flor pool sports bar and cappuccino. Had a great 5 days.
We used to like it. came here a few times, now FOOD IS HORRIBLE EVERYTHING IS LEFTOVERS, OUR PILLOWS WERE DIRTY , noisy housekeepers, rude employees, limited alcohol. "They only get,2 bottles per day" we PAID FOR FULL ALL INCLUSIVE ,NOT A CHEAP BAR, SHORTEN BUFFETS TIME DIRTY ROOMS. RUDE STAFF, WILL NEVER GO BACK
Cupertino
Stayed 6 nights in Sep 2024
10/10 Excellent
Kristin, South Gate
Travelled with family, Travelled with partner, Travelled with group
The resort is beautiful, the staff were great. I will say as a 30 year old I expected the vibe to be a little more youthful, the crowd was definitely much older (50 ) and the activities translated to that as well. I was hoping for more activities throughout the resort which I feel was lacking. However, we still had a good time!
Kristin
Stayed 3 nights in Sep 2024
6/10 Okay
Elvaleen
Travelled with partner
23 Sept 2024
The food is always the same in the main restaurant, Could have better food, Was disappointed with the selection. Also a seafood night with lobster and crab would have been nice.
Great resort. Good food. Not too crowded even though it was sold out. Didn’t have any issues getting pool or beach chairs. Had an issue the first night with a neighbouring room smoking (it’s a non smoking hotel) and it coming into our room but the hotel promptly moved us to a new room when we made them aware. Would visit here again.