Mitsui Garden Hotel Yokohama MM Premier

4.0 star property
Hotel with a fitness centre, near Tokyo Bay
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mitsui Garden Hotel Yokohama MM Premier

Lounge
Indoor pool, outdoor pool
In-room safe, blackout curtains, iron/ironing board, free WiFi
Lounge
Indoor pool, outdoor pool

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Pool
  • Laundry
  • Housekeeping
The price is AU$219
includes taxes & fees
20 Feb - 21 Feb

Room options

Available filters for rooms
Showing 52 of 52 rooms

Deluxe Corner King, Non Smoking

Highlights

Air conditioning
LCD TV
Blackout curtains
Rainfall showerhead
Separate bath and shower
Toilet with electronic bidet
Hairdryer
Private bathroom
  • 36.6 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Queen (with Microwave oven and Washing machine), Non Smoking

Highlights

Air conditioning
LCD TV
Washing machine
Blackout curtains
Rainfall showerhead
Separate bath and shower
Toilet with electronic bidet
Hairdryer
  • 26.4 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Corner Twin, Non Smoking

Highlights

Air conditioning
LCD TV
Blackout curtains
Rainfall showerhead
Separate bath and shower
Toilet with electronic bidet
Hairdryer
Private bathroom
  • 36.6 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

Superior Queen (ChairType), Non Smoking

Highlights

Air conditioning
LCD TV
Blackout curtains
Rainfall showerhead
Separate bath and shower
Toilet with electronic bidet
Hairdryer
Private bathroom
  • 26.4 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Queen (with projector), Non Smoking

Highlights

Air conditioning
LCD TV
Blackout curtains
Rainfall showerhead
Separate bath and shower
Toilet with electronic bidet
Hairdryer
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Queen (SofaType), Non Smoking

Highlights

Air conditioning
LCD TV
Blackout curtains
Rainfall showerhead
Separate bath and shower
Toilet with electronic bidet
Hairdryer
Private bathroom
  • 25.4 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Executive Corner King, Non Smoking

Highlights

Air conditioning
LCD TV
Blackout curtains
Rainfall showerhead
Separate bath and shower
Toilet with electronic bidet
Hairdryer
Private bathroom
  • 46.1 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Deluxe King, Non Smoking

Highlights

Air conditioning
LCD TV
Blackout curtains
Rainfall showerhead
Separate bath and shower
Toilet with electronic bidet
Hairdryer
Private bathroom
  • 32.6 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Executive Corner Twin, Non Smoking

Highlights

Air conditioning
LCD TV
Blackout curtains
Rainfall showerhead
Separate bath and shower
Toilet with electronic bidet
Hairdryer
Private bathroom
  • 46.1 sq m
  • Bay view
  • Sleeps 2
  • 2 Large Single Beds

Deluxe , 2 beds, Non Smoking

Highlights

Air conditioning
LCD TV
Blackout curtains
Rainfall showerhead
Separate bath and shower
Toilet with electronic bidet
Hairdryer
Private bathroom
  • 32.6 sq m
  • Sleeps 2
  • 2 Large Single Beds

Deluxe , 2 beds (+ extra), Non Smoking

Highlights

Air conditioning
LCD TV
Sofa bed
Blackout curtains
Rainfall showerhead
Separate bath and shower
Toilet with electronic bidet
Hairdryer
  • 32.6 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

Deluxe Twin, Non Smoking

Highlights

Air conditioning
LCD TV
Blackout curtains
Rainfall showerhead
Separate bath and shower
Toilet with electronic bidet
Hairdryer
Private bathroom
  • 32.6 sq m
  • Bay view
  • Sleeps 2
  • 2 Large Single Beds

Deluxe , 1 bed Queen , with projector, Non Smoking

Highlights

Air conditioning
LCD TV
Blackout curtains
Rainfall showerhead
Separate bath and shower
Toilet with electronic bidet
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe , 1 bed King, Non Smoking

Highlights

Air conditioning
LCD TV
Blackout curtains
Rainfall showerhead
Separate bath and shower
Toilet with electronic bidet
Hairdryer
Private bathroom
  • 32.6 sq m
  • Sleeps 2
  • 1 King Bed

Superior , 1 bed Queen , sofa type, Non Smoking

Highlights

Air conditioning
LCD TV
Blackout curtains
Rainfall showerhead
Separate bath and shower
Toilet with electronic bidet
Hairdryer
Private bathroom
  • 26.4 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior , 1 bed Queen , with washing machine, Non Smoking

Highlights

Air conditioning
LCD TV
Washing machine
Blackout curtains
Rainfall showerhead
Separate bath and shower
Toilet with electronic bidet
Hairdryer
  • 26.4 sq m
  • Sleeps 2
  • 1 Queen Bed

Accessible Double, Non Smoking

Highlights

Air conditioning
LCD TV
Blackout curtains
Rainfall showerhead
Separate bath and shower
Toilet with electronic bidet
Hairdryer
Private bathroom
  • 26.4 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Superior , 1 bed Queen , chair type, Non Smoking

Highlights

Air conditioning
LCD TV
Blackout curtains
Rainfall showerhead
Separate bath and shower
Toilet with electronic bidet
Hairdryer
Private bathroom
  • 26.4 sq m
  • Sleeps 2
  • 1 Queen Bed

Executive , 2 beds , corner room, Non Smoking

Highlights

Air conditioning
LCD TV
Blackout curtains
Rainfall showerhead
Separate bath and shower
Toilet with electronic bidet
Hairdryer
Private bathroom
  • 46.1 sq m
  • Sleeps 2
  • 2 Large Single Beds

Accessible , 1 bed Double, Non Smoking

Highlights

Air conditioning
LCD TV
Blackout curtains
Rainfall showerhead
Separate bath and shower
Toilet with electronic bidet
Hairdryer
Private bathroom
  • 26.4 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe , 2 beds , corner room, Non Smoking

Highlights

Air conditioning
LCD TV
Blackout curtains
Rainfall showerhead
Separate bath and shower
Toilet with electronic bidet
Hairdryer
Private bathroom
  • 36.6 sq m
  • Sleeps 2
  • 2 Large Single Beds

Deluxe Twin (+SofaBed), Non Smoking

Highlights

Air conditioning
LCD TV
Sofa bed
Blackout curtains
Rainfall showerhead
Separate bath and shower
Toilet with electronic bidet
Hairdryer
  • 32.6 sq m
  • Bay view
  • Sleeps 3
  • 2 Large Single Beds and 1 Large Single Sofa Bed

Executive , 1 bed King , corner room, Non Smoking

Highlights

Air conditioning
LCD TV
Blackout curtains
Rainfall showerhead
Separate bath and shower
Toilet with electronic bidet
Hairdryer
Private bathroom
  • 46.1 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe , 1 bed King , corner room, Non Smoking

Highlights

Air conditioning
LCD TV
Blackout curtains
Rainfall showerhead
Separate bath and shower
Toilet with electronic bidet
Hairdryer
Private bathroom
  • 36.6 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe , 3 beds, Non Smoking

Highlights

Air conditioning
LCD TV
Blackout curtains
Rainfall showerhead
Separate bath and shower
Toilet with electronic bidet
Hairdryer
Private bathroom
  • 32.6 sq m
  • Sleeps 3
  • 3 Large Single Beds

Deluxe Triple, Non Smoking

Highlights

Air conditioning
LCD TV
Blackout curtains
Rainfall showerhead
Separate bath and shower
Toilet with electronic bidet
Hairdryer
Private bathroom
  • 32.6 sq m
  • Bay view
  • Sleeps 3
  • 3 Large Single Beds

Accessible Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Superior Queen Room(with chair)

  • Sleeps 2
  • 1 Queen Bed

Superior Queen Room(with sofa)

  • Sleeps 2
  • 1 Queen Bed

Deluxe Corner King Room

  • Sleeps 2
  • 1 King Bed

Executive Corner Twin Room

  • Sleeps 2
  • 2 Single Beds

Deluxe Queen Room(with projecter)

  • Sleeps 2
  • 1 Queen Bed

Deluxe Triple Room

  • Sleeps 3
  • 3 Single Beds

Superior Queen Room(with Microwave and washer)

  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

Deluxe Twin Room (with sofa bed)

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

Executive Corner King Room

  • Sleeps 2
  • 1 King Bed

Deluxe Corner Twin Room

  • Sleeps 2
  • 2 Single Beds

Deluxe , 2 Beds (+ Extra)

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

Superior , 1 Bed Queen , Sofa Type

  • Sleeps 2
  • 1 Queen Bed

Deluxe , 1 Bed Queen , With Projector

  • Sleeps 2
  • 1 Queen Bed

Executive , 2 Beds , Corner Room

  • Sleeps 2
  • 2 Single Beds

Deluxe , 2 Beds

  • Sleeps 2
  • 1 Single Bed

Executive , 1 Bed King , Corner Room

  • Sleeps 2
  • 1 King Bed

Accessible , 1 Bed Double

  • Sleeps 2
  • 1 Double Bed

Superior , 1 Bed Queen , With Washing Machine

  • Sleeps 2
  • 1 Queen Bed

Deluxe , 1 Bed King

  • Sleeps 2
  • 1 King Bed

Superior , 1 Bed Queen , Chair Type

  • Sleeps 2
  • 1 Queen Bed

Deluxe , 1 Bed King , Corner Room

  • Sleeps 2
  • 1 King Bed

Deluxe , 3 Beds

  • Sleeps 3
  • 3 Single Beds

Deluxe , 2 Beds , Corner Room

  • Sleeps 2
  • 2 Single Beds

Similar properties

Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the area

Map
3-chome-3-3 Minatomirai Nishi Ward, Yokohama, Kanagawa, 220-0012

What's nearby

  • Landmark Tower - 7 min walk
  • Anpanman Museum - 11 min walk
  • Pacifico Yokohama - 13 min walk
  • Yokohama Cosmo World - 14 min walk
  • Red Brick Warehouse - 3 min drive

Getting around

  • Minatomirai Station - 5 min walk
  • Sakuragicho Station - 11 min walk
  • Tokyo (HND-Haneda) - 26 min drive

Restaurants

  • ‪サンマルクカフェ みなとみらいグランドセントラルタワー店 - ‬3 min walk
  • ‪CLUB THIRTY EIIGHT 38 - ‬3 min walk
  • ‪ALL DAY CAFE & DINING The Blue Bell - ‬2 min walk
  • ‪FOODIES STAND - ‬3 min walk
  • ‪FOODIES STAND - ‬3 min walk

About this property

Mitsui Garden Hotel Yokohama MM Premier

Upscale hotel near Tokyo Bay
A terrace, dry cleaning/laundry services and a bar are just a few of the amenities provided at Mitsui Garden Hotel Yokohama MM Premier. In addition to a gym and a restaurant, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool
  • Buffet breakfast (surcharge), luggage storage and smoke-free property
  • A vending machine, a 24-hour front desk and a lift
  • Guest reviews speak highly of the helpful staff
Room features
All 364 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with rainfall showers and separate baths/showers
  • 50-inch LCD TVs with Netflix, streaming services and digital channels
  • Heating, daily housekeeping and electrical adapters/chargers

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 3,520 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from February 19 2025 to February 20 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3520 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For safety reasons, guests under 55 inches (140 centimetres) tall are not permitted to use both the indoor and outdoor pools. No swimming or pool toys are allowed in the pools.

We should mention

Pool access available from 3:00 PM to 9:00 PM
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mitsui Yokohama Mm Premier
Mitsui Garden Hotel Yokohama MM Premier Hotel
Mitsui Garden Hotel Yokohama MM Premier Yokohama
Mitsui Garden Hotel Yokohama MM Premier Hotel Yokohama

Frequently asked questions

Does Mitsui Garden Hotel Yokohama MM Premier have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 3:00 PM to 9:00 PM. The swimming pool will be unavailable from February 19 2025 until February 20 2025 (dates subject to change).

How much does it cost to stay at Mitsui Garden Hotel Yokohama MM Premier?

As of 23 Jan 2025, prices found for a 1-night stay for 2 adults at Mitsui Garden Hotel Yokohama MM Premier on 20 Feb 2025 start from AU$219.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mitsui Garden Hotel Yokohama MM Premier pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mitsui Garden Hotel Yokohama MM Premier?

Limited spots are available.

What time is check-in at Mitsui Garden Hotel Yokohama MM Premier?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Mitsui Garden Hotel Yokohama MM Premier?

Checkout is at 11:00 AM.

Where is Mitsui Garden Hotel Yokohama MM Premier located?

Located in Yokohama City Centre, this hotel is steps from Yokohama Museum of Art and 1.8 mi (3 km) from Tokyo Bay. PIA ARENA MM and Landmark Tower are also within 10 minutes. Minatomirai Station is 5 minutes by foot and Shin-Takashima Station is 8 minutes.

Mitsui Garden Hotel Yokohama MM Premier Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 452 out of 576 reviews" "
Rating 8 - Good. 99 out of 576 reviews" "
Rating 6 - Okay. 16 out of 576 reviews" "
Rating 4 - Poor. 3 out of 576 reviews" "
Rating 2 - Terrible. 6 out of 576 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Quy Lam

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Great location, but staff service can be improved. They at first assigned me a room with very poor view despite we paid for the bay view. We had to walk back down to complain about it before they are willing to switch us to another room. We even arrived earlier than check in time, so I think customer service can be improved.

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very beautiful and easy to check in. This hotel had the best views in my entire Japan trip.
Stayed 3 nights in Jan 2025

10/10 Excellent

Shun Tsin Peggy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the room was gorgeous, being on top of MM21, we saw all the spectacular landscapes of MM21, such as the Landmark Tower, Queen’s Square, Intercontinental Hotel and Mark Is mall. The room is clean and spacious
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible view
Stayed 2 nights in Jan 2025

10/10 Excellent

Aaron, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden gem. Great price. This is like a $500/night hotel in NYC or LA for 1/3 the price.
Stayed 3 nights in Jan 2025

10/10 Excellent

Aignet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Easy to get around. There are 2 (from what I know) big shopping plazas 2 minute walk away from the hotel. Breakfast is amazing. Staff very helpful and made sure I was taken care of. I am definitely staying here again!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Adeline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positioned in the heart of Minatomirai and readily accessible from two stations with a short walk, this place is living luxury with excellent service to match. The bar is well worth trying out!
Stayed 4 nights in Dec 2024

10/10 Excellent

Hin Wai Frederick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View of Mt Fuji plus very friendly staff. 5 Stars plus.
Stayed 3 nights in Dec 2024

10/10 Excellent

tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel, centrally located. It has three different shopping malls right next to it, a great breakfast buffett, and with in a short walk from two different train stations. The bed is extremely comfortable, the shower and tub very nice and the pool has a great view. I highly recommend for couples and family's. If traveling with children there is an amusement park next to the hotel.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kenneth

Stayed 4 nights in Nov 2024

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is excellent! It is my second time staying and I will come back again. Very convenient location. Has onsite coin laundry and some rooms with laundry machines which just makes life easier on vacation. Staff is always helpful. I purchased breakfast this time around and the food was delicious. Location is so good. I caught a Narita bus (to and from) to a close hotel which made it easier to get to hotel than using train. Look forward to returning soon!
Stayed 6 nights in Nov 2024

10/10 Excellent

Julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to stay here. Staff is kind and polite. Accommodations were fantastic.
Stayed 2 nights in Dec 2024

10/10 Excellent

jianfu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the staff were very friendly. The location is close to shopping center and train stations. Overall, we enjoyed our stays at this hotel.
Stayed 12 nights in Nov 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and clean stay. Such a beautiful view of the Yokohama pier we got lucky and got a view of Mount Fuji that we woke up to everyday. Spectacular and clean room. Would highly recommend staying here. It’s about a 23 minute walk from Yokohama station, but there is a station only 5 minutes where the mall is located near Queens tower and very easy to use.
Stayed 3 nights in Nov 2024

10/10 Excellent

Tian

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient
Stayed 1 night in Nov 2024

10/10 Excellent

Tian

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet place with very polite staff at the front desk. the place is close to the Metro station and there is a lot of shopping mall nearby, so very convenient. and it’s affordable compared to the same level hotel in Tokyo. probably the best choice for me to stay in Japan
Stayed 4 nights in Nov 2024

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Sheena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and the staffs are very friendly.
Stayed 4 nights in Nov 2024

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Great clean room, very comfortable bed. Close to shops and The Blue Bottle Coffee shop was fantastic.
Stayed 3 nights in Nov 2024

8/10 Good

Nie-Wing

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great hotel, location and facilities
Check in was awkward. First they could not find our reservation then they could not offer us a room because we were early. After walking around for 3 hours, we stopped by to ask if we could check in and they said it would be more money for early check in. Their English is minimal and they don't have enough language skills to explain leaving a lot to be assumed. Makes a 5 star hotel feel like a 3 star.
Stayed 1 night in Oct 2024

6/10 Okay

Janice

Travelled with family
Liked: Cleanliness, staff & service
Food in the restaurant is delicious! Staff are well trained but limited English. Shuttle bus to airport is available from Royal Park Hotel. Rules about the pool made it impossible for me to use it.Very limited hours and must book in advance. It is right outside the windows of lobby and hotel bar. Museum across the street is closed for at least a year. Disappointed. Train stations are 5 to 8 minute walk.Far away from Disneyland (2.5 hours on train) or Tokyo Tower or Tokyo Dome. 20 to 30 minute drive from cruise port. But hotel is very elegant, quiet and clean.
Stayed 2 nights in Oct 2024

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was fantastic. From the pricing to the entire experience. The hotel came with parking, which is already a big plus in Japan. When you first walk in you're greeted with ambience and luxury. The hotel staff was very professional and attentive to all your needs. The rooms are very spacious, the bathroom is great for taking baths and showers. The view from the room is amazing, and the location is right in the middle of the city. Everything is walkable. Would recommend this to all my friends and family.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sergio

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and up to date, easily accessible to transit and bus lines via a convenient elevated walkway. Gorgeous atmosphere and the rooms are very modern. Lots of open areas within walking distance. Definitely will come back!
Stayed 3 nights in Oct 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, short walk to mm line also has a lawson right next to it. The overall area is wonderful very clean with plenty shops and restaurants. The room was fantastic, wonderful view of the city everything was spotless. All of the staff was very friendly and quick to help with any request made. There’s laundry on multiple floors. Overall extremely satisfied with my stay and will definitely continue to come here whenever in Yokohama.
Stayed 4 nights in Oct 2024