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Naeba Prince Hotel

3.0 star property
Slopeside fun with restaurant and bar/lounge

Photo gallery for Naeba Prince Hotel

View from property
Exterior
BBQ/picnic area
1 bedroom, premium bedding, in-room safe, blackout curtains
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Laundry
  • Housekeeping
  • Breakfast available
  • Air conditioning
The current price is AU$131
16 June - 17 June

Room options

Available filters for rooms
Showing 44 of 44 rooms

View all photos for Wing 6 - Twin Room B, Non Smoking

Property amenity

Wing 6 - Twin Room B, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Wing 6 - Twin Room A, Non Smoking

1 bedroom, premium bedding, in-room safe, blackout curtains

Wing 6 - Twin Room A, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Building#2 Family Twin A_Ski Run View, Non Smoking

Building#2 Family Twin A_Ski Run View, Non Smoking | Property amenity

Building#2 Family Twin A_Ski Run View, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Building#4 Twin A_Ski Run View, Non Smoking

Property amenity

Building#4 Twin A_Ski Run View, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Building#2 Family Twin D_River Side View, Non Smoking

Building#2 Family Twin D_River Side View, Non Smoking | Property amenity

Building#2 Family Twin D_River Side View, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • River view
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Building#2 Danran ROOM Forrest River Side View, Non Smoking

Property amenity

Building#2 Danran ROOM Forrest River Side View, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • River view
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Building#2 Danran ROOM Hammock River Side View, Non Smoking

Property amenity

Building#2 Danran ROOM Hammock River Side View, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 35 sq m
  • River view
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Building#4 Twin B_River Side View, Smoking

Building#4 Twin B_River Side View, Smoking

Building#4 Twin B_River Side View, Smoking

Highlights

Air conditioning
Fridge
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 19 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Building#4 Twin A_Ski Run View, Smoking

Property amenity

Building#4 Twin A_Ski Run View, Smoking

Highlights

Air conditioning
Fridge
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Building#3 Twin B_Ski Run View, Smoking

Property amenity

Building#3 Twin B_Ski Run View, Smoking

Highlights

Air conditioning
Fridge
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Building#2 Family Twin C_River Side View, Non Smoking

Building#2 Family Twin C_River Side View, Non Smoking | Property amenity

Building#2 Family Twin C_River Side View, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 35 sq m
  • River view
  • Sleeps 4
  • 2 Single Beds

View all photos for Building#2 Family Twin B_Ski Run View, Non Smoking

Building#2 Family Twin B_Ski Run View, Non Smoking

Building#2 Family Twin B_Ski Run View, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Building#4 Twin B_River Side View, Non-Smoking

Property amenity

Building#4 Twin B_River Side View, Non-Smoking

Highlights

Air conditioning
Fridge
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 19 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Building#3 Twin B_Ski Run View, Non-Smoking

Property amenity

Building#3 Twin B_Ski Run View, Non-Smoking

Highlights

Air conditioning
Fridge
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Building#2 Danran Room Forest Ski Run View, Non Smoking

Property amenity

Building#2 Danran Room Forest Ski Run View, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • River view
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Building#2 Danran ROOM Hammock Ski Run View, Non-Smoking

Property amenity

Building#2 Danran ROOM Hammock Ski Run View, Non-Smoking

Highlights

Air conditioning
Fridge
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 35 sq m
  • River view
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Building 4 Twin A_Ski Gelende View Non-Smoking

1 bedroom, premium bedding, in-room safe, blackout curtains

Building 4 Twin A_Ski Gelende View Non-Smoking

  • Sleeps 3
  • 2 Single Beds

View all photos for Building 2 Family Twin C Riverside Non-smoking

1 bedroom, premium bedding, in-room safe, blackout curtains

Building 2 Family Twin C Riverside Non-smoking

  • Sleeps 4
  • 2 Single Beds

View all photos for Building 2 Danran Room Hammock Ski Run View Non Smoking

1 bedroom, premium bedding, in-room safe, blackout curtains

Building 2 Danran Room Hammock Ski Run View Non Smoking

  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Room with Ski Run View - Smoking Wing 4

1 bedroom, premium bedding, in-room safe, blackout curtains

Twin Room with Ski Run View - Smoking Wing 4

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Building 2 Family Twin D Riverside Non-smoking

1 bedroom, premium bedding, in-room safe, blackout curtains

Building 2 Family Twin D Riverside Non-smoking

  • Sleeps 4
  • 2 Single Beds

View all photos for Building 6 Twin B River Side View

1 bedroom, premium bedding, in-room safe, blackout curtains

Building 6 Twin B River Side View

  • Sleeps 2
  • 2 Single Beds

View all photos for Building 2 Family Twin A Ski Run View Non-smoking

1 bedroom, premium bedding, in-room safe, blackout curtains

Building 2 Family Twin A Ski Run View Non-smoking

  • Sleeps 4
  • 2 Single Beds

View all photos for Building 6 Yu ROOM Mirror Ski Run View Non-smoking

1 bedroom, premium bedding, in-room safe, blackout curtains

Building 6 Yu ROOM Mirror Ski Run View Non-smoking

  • Sleeps 3
  • 2 Single Beds

View all photos for Building 2 Danran Room Hammock Riverside Non-Smoking

1 bedroom, premium bedding, in-room safe, blackout curtains

Building 2 Danran Room Hammock Riverside Non-Smoking

  • Sleeps 4
  • 2 Single Beds

View all photos for Building 2 Family Twin B Ski Run View Non-smoking

1 bedroom, premium bedding, in-room safe, blackout curtains

Building 2 Family Twin B Ski Run View Non-smoking

  • Sleeps 4
  • 2 Single Beds

View all photos for Building 2 Danran Room Forest Riverside

1 bedroom, premium bedding, in-room safe, blackout curtains

Building 2 Danran Room Forest Riverside

  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Building 3 Twin B Ski Run View Non-smoking

1 bedroom, premium bedding, in-room safe, blackout curtains

Building 3 Twin B Ski Run View Non-smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Building 3 Twin B Ski Run View Smoking

1 bedroom, premium bedding, in-room safe, blackout curtains

Building 3 Twin B Ski Run View Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Building 6 Twin A Ski Run View

1 bedroom, premium bedding, in-room safe, blackout curtains

Building 6 Twin A Ski Run View

  • Sleeps 3
  • 2 Single Beds

View all photos for Building 3 Twin A Ski Run View Non-smoking

1 bedroom, premium bedding, in-room safe, blackout curtains

Building 3 Twin A Ski Run View Non-smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Building 6 Yu ROOM Wall Riverside Non-smoking

1 bedroom, premium bedding, in-room safe, blackout curtains

Building 6 Yu ROOM Wall Riverside Non-smoking

  • Sleeps 4
  • 2 Single Beds

View all photos for Building 4 Twin B Riverside Non smoking

1 bedroom, premium bedding, in-room safe, blackout curtains

Building 4 Twin B Riverside Non smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Building 2 Danran Room Forest Ski Run View

1 bedroom, premium bedding, in-room safe, blackout curtains

Building 2 Danran Room Forest Ski Run View

  • Sleeps 4
  • 2 Single Sofa Beds and 2 Single Beds

View all photos for Building 4 Family Twin A Ski Run View Non-smoking

1 bedroom, premium bedding, in-room safe, blackout curtains

Building 4 Family Twin A Ski Run View Non-smoking

  • Sleeps 4
  • 2 Single Sofa Beds and 2 Single Beds

View all photos for Building 6 Yu Room Panorama Ski Run View

1 bedroom, premium bedding, in-room safe, blackout curtains

Building 6 Yu Room Panorama Ski Run View

  • Sleeps 4
  • 2 Single Beds

View all photos for Building 6 Panorama Twin A Ski Run View

1 bedroom, premium bedding, in-room safe, blackout curtains

Building 6 Panorama Twin A Ski Run View

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Building 4 Family Twin B River Side View Non-smoking

1 bedroom, premium bedding, in-room safe, blackout curtains

Building 4 Family Twin B River Side View Non-smoking

  • Sleeps 4
  • 2 Single Sofa Beds and 2 Single Beds

View all photos for Building 6 Panorama Twin B Ski Run View

1 bedroom, premium bedding, in-room safe, blackout curtains

Building 6 Panorama Twin B Ski Run View

  • Sleeps 3
  • 2 Single Beds

View all photos for Building 2 Connecting A Ski Run View

1 bedroom, premium bedding, in-room safe, blackout curtains

Building 2 Connecting A Ski Run View

  • Sleeps 6
  • 2 Single Sofa Beds and 4 Single Beds

View all photos for Building 2 Suite

1 bedroom, premium bedding, in-room safe, blackout curtains

Building 2 Suite

  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Building 2 Connecting C Riverside

1 bedroom, premium bedding, in-room safe, blackout curtains

Building 2 Connecting C Riverside

  • Sleeps 6
  • 4 Single Beds and 2 Single Sofa Beds

View all photos for Twin Room with River Side View-Smoking Wing 4

1 bedroom, premium bedding, in-room safe, blackout curtains

Twin Room with River Side View-Smoking Wing 4

  • Sleeps 2
  • 2 Single Beds

View all photos for Building 2 Royal Suite

1 bedroom, premium bedding, in-room safe, blackout curtains

Building 2 Royal Suite

  • Sleeps 6
  • 2 Single Sofa Beds and 4 Single Beds
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About the area

Map
Mikuni, Yuzawa-machi, Minamiuonuma-gun, Yuzawa, Niigata-ken, 949-6292

What's nearby

  • Naeba Ski Resort - 14 min walk - 1.2 km
  • Hoshi Onsen Chōjukan - 17 min drive - 9.7 km
  • Joshin'etsu-kogen National Park - 19 min drive - 13.0 km
  • Kagura Ski Resort - 21 min drive - 14.2 km
  • Yuzawa Nakazato Ski Resort - 36 min drive - 25.4 km

Getting around

  • Echigo Yuzawa Station - 27 min drive

Restaurants

  • ‪ウィスラーカフェ Canadian dining - ‬15 min walk
  • ‪和風ダイニング 四方山 - ‬9 min walk
  • ‪NAEBA1961.com - ‬15 min walk
  • ‪ピザーラエクスプレス 苗場プリンスホテル店 - ‬15 min walk
  • ‪アゼリア - ‬1 min walk

About this property

Naeba Prince Hotel

Hotel near Naeba Ski Resort
Shopping on-site, a coffee shop/cafe and laundry facilities are just a few of the amenities provided at Naeba Prince Hotel. Skiers and snowboarders can spend time on the slopes at this hotel, which offers ski-in/ski-out access, downhill skiing and ski passes. The on-site restaurant offers breakfast, lunch and dinner. Enjoy on-site activities, such as snowboarding, snowmobiling and sledging. Free in-room WiFi and a bar are available to all guests.
Other perks include:
  • Free self-parking
  • Buffet breakfast (surcharge), wedding services and a 24-hour front desk
  • A vending machine, a gift shop and a front desk safe
  • Guest reviews speak well of the overall condition
Room features
All 1242 rooms include comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with toilets with electronic bidets and shower/bath combinations
  • 32-inch LCD TVs with digital channels
  • Fridges, electric kettles and daily housekeeping

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 3,390 for adults and JPY 2,260 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Downhill skiing
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski-in/ski-out access
  • Sledding
  • Snow tubing
  • Snowboarding
  • Snowmobiling

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Outdoors

  • In the mountains
  • On a river

Accessibility

  • Lift

More

  • 4 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3390 for adults and from JPY 2260 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Prince Safety Commitment (Prince Hotels & Resorts)

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Naeba Hotel
Naeba Prince
Naeba Prince Hotel
Prince Hotel Naeba
Prince Naeba
Prince Naeba Hotel
Prince Hotel Yuzawa Machi
Naeba Prince Hotel Yuzawa
Naeba Prince Yuzawa
Naeba Prince Hotel Hotel
Naeba Prince Hotel Yuzawa
Naeba Prince Hotel Hotel Yuzawa

Frequently asked questions

Is Naeba Prince Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Naeba Prince Hotel?

As of 15 June 2025, prices found for a 1-night stay for 2 adults at Naeba Prince Hotel on 16 June 2025 start from AU$130.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Naeba Prince Hotel?

Self-parking is free at this property.

What time is check-in at Naeba Prince Hotel?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Naeba Prince Hotel?

Checkout is at 10 AM.

Where is Naeba Prince Hotel located?

Located in the mountains, this Yuzawa hotel offering ski-in/ski-out access is 0.5 mi (0.7 km) from Naeba Ski Resort and within 9 mi (15 km) of Kagura Tashiro Ski Resort and Kagura Ski Resort. Okukiyo Powerhouse and Joshin'etsu-kogen National Park are also within 9 miles (15 km).

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Naeba Prince Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 157 out of 534 reviews
Rating 8 - Good. 237 out of 534 reviews
Rating 6 - Okay. 96 out of 534 reviews
Rating 4 - Poor. 32 out of 534 reviews
Rating 2 - Terrible. 12 out of 534 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Niloufar

Liked: Cleanliness, staff & service, property conditions & facilities
Simple rooms , incredibly located! Lockers & Onsen also amazing
Stayed 3 nights in Jan 2025

6/10 Okay

chung pui dominica

Disliked: Property conditions & facilities
Old property. Only advantage is the proximity to the ski slope. Inconvenient to travel to/from station if you missed the shuttle service, which is limited.
Stayed 3 nights in Feb 2025

10/10 Excellent

Susana

Liked: Cleanliness, amenities, property conditions & facilities
Had a great time
Stayed 2 nights in Dec 2024

10/10 Excellent

Wai Kin

Liked: Cleanliness, staff & service
Nice Snow! Nice place!
Stayed 5 nights in Jan 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing! Exceeded all expectations! Did not want to leave!
Stayed 4 nights in Feb 2025

8/10 Good

TenEleven

Liked: Cleanliness, staff & service
Disliked: Amenities
Though the rooms and buildings are old and need improvements. The cleanliness and service are there. The hotel looks after their guests well. The amenities in the rooms and after a long day of skiing are good.
Stayed 11 nights in Dec 2024

10/10 Excellent

Takuma

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Mar 2025

4/10 Poor

Jasmine

Liked: Cleanliness, amenities
It's a convenient place for ski in ski out. However the hotel has you monopolized on all the restaurant offerings. Pretty much every restaurant won't cater to dietary requests and the cost of food is extortion.
Stayed 3 nights in Feb 2025

8/10 Good

Dallas Ka Hoi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of 5 (3 kids aged 10-16) came to Naeba Prince Hotel for the first time, and absolutely fell in love with it!! It was seriously good value for money for a ski in/ski out resort, lots of ski routes for all levels and the facility is very safe for kids. There are enough restaurant options for my 5 days of stay, and the free shuttle bus to the Echigo YUZAWA station is a big plus! Would definitely come again and would recommend it for anyone with family and young kids!
Stayed 4 nights in Jan 2025

6/10 Okay

Jonathon

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Was clean, and very convenient for Skiing. But the room was incredibly hot and there was no way to adjust the temperature
Stayed 1 night in Jan 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location, ski in ski out of property. Staff were super helpful.

6/10 Okay

David

Very disappointed, hotel is far far too large. Too many people in one place to have a reasonable ski holiday. Breakfast and dinner buffets both extremely expensive. Unfortunately too many staff do not speak reasonable English, in fact very little English. Finally with Gondola nbr and hugest chair lift closed for the entire 10 days we were in hotel and NOT one person selling lift tickets Could not explain why ?
Stayed 10 nights in Feb 2025

8/10 Good

Listerpaul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I understand it is a resort but the food was ok but not great. Staff and facility was excellent.
Stayed 1 night in Feb 2023

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, room comfort

Needs updating. Ok for the price.

Ok for the price. Needs some updating. River view should read car park view.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good
Stayed 3 nights in Feb 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall, but can be confusing because it is very spread out.
Stayed 2 nights in Feb 2023

8/10 Good

Melchor

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place but
Stayed 2 nights in Feb 2023

8/10 Good

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Tales of 2 cities in a ROOM.

View was spectacular, the rest are dated and 3rd world ratings. Stay for yourself to experience.
Stayed 2 nights in Feb 2023

10/10 Excellent

Leung Wai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located dump

Great location, steps away from lifts, fairly easy to access from tokyo But super old, way too many people staying relatively to the available staff members, elevators (long queue to get in) or even onsen. No decent food venue (high price, poor quality)
Stayed 4 nights in Feb 2024

8/10 Good

Ruby

Liked: Staff & service
Disliked: Cleanliness
Overall is ok for us, staff is very helpful and polite. It’s only when we went there,the hotel was going to close and was prepararing for the next season. The restaurant good choice are very limited and the bed linen was not very comfortable and room wasn’t very clean when we stayed there.
Stayed 5 nights in Apr 2023

10/10 Excellent

Ming Ho Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location because right next to Mt naeba ski area. Hotel is a bit aged but sufficient. Ski rental, gear shop, convenience shop all within complex and no need to walk outdoor for these. Restaurants are plenty and most didn't need reservations (you could). Only thing the shuttle bus service is a bit less frequent than expected. But on the day we checked out the hotel arranged two buses due to popular demand, which was appreciated. Overall a pleasant stay and it is a good, kid friendly hotel if you are skiing with children.
Stayed 4 nights in Dec 2023

8/10 Good

Wai Hung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big hotel, very convenient ski in ski out hotel, just take the lift from your floor and u reach the ski resort immediately:), i mostly happy with the hotel, however, the Onsen is just about 2000 square foot is too small for such a big hotel, even need to wait for the shower stand(being naked and waiting😵‍💫), don't understand why they can't make a bigger Onsen as the hotel is so big
Stayed 5 nights in Jan 2023

8/10 Good

Teri

Liked: Cleanliness, staff & service, amenities
This is a huge resort with many rooms but aging. It was crowded and a little dirty int he common areas (because of the crowd, probably). Dining choices are underpar and expensive. There are a few restaurants 10-20 minutes walk from the hotel that are better.
Stayed 2 nights in Feb 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service
It’s my second time staying at the hotel so I kind of booked it knowing what to expect. Great ski/snowboard experience as always. But the rooms can definitely use some renovation. Pillows are as if non-existent and beds can be a bit too hard especially after a whole day on the slope with muscle soreness all over your body.
Stayed 4 nights in Dec 2022