The staff was courteous and the hotel was in a nice location. The bath was very nice. The advertisement said we would have a buffet breakfast but instead they served us breakfast in the room next door to us - which was beautiful and very nice. However we had the choice of 7:30 am or an 8 am breakfast, so if you want to sleep later don't order breakfast. My husband needed to stay until 12 noon for an online meeting, but check-out time is 10 am. They charged us 3000 yen to stay an two extra hours - which I thought was too much money and a little ungracious of them.